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Glip by RingCentral
About this business
This app has connectivity issues with inbound and outbound calls. I’ve switched from Wi-fi or mobile data to Wi-fi or carrier minutes and the issues continue. It’s very burdensome to constantly miss pieces of a conversation and constantly need to repeat or ask them to do so. I've reached out to the Ring central multiple times but no response.
Business response:
Hi Sabrina, I'm so sorry you haven't heard back from anyone regarding your connectivity issues! Please email us at review@ringcentral.com with your account information and any open cases you may have. We'll be looking for your email.
Does not work on tatest version of Android. Works fine on Apple but is totally worthless on Android. What kind of company doesn't keep up with phone updates that companies pay money for.
Business response:
Hey Bob, we want to know more about this. What's not working? What version of the app and Android are you on? Let us know at review@ringcentral.com, we'll be keeping an eye out for your email. Thank you.
Nothing in the settings seems to fix the constant sound of being muffled or on speakerphone when using the mobile app to make calls. Several of my coworkers all have the same problem, and it seems that there is no fix for this except to just not use the mobile app.
Business response:
Hi Raven, please make sure you have your microphone settings enabled for the RingCentral app: https://support.ringcentral.com/article/1054.html. If this doesn't resolve the issue, please reach out at review@ringcentral.com. Thanks!
App is somewhat kludgy, & many things done thru the app are more straightforward and efficient just hitting a few buttons on the physical phone: transferring a call, for example. Just because you have the app doesn't always mean it is the best tool for the job at hand.
Business response:
Thank you for the feedback. If you have any specific requests on how to improve the app, please post them on ideas.ringcentral.com, we'd love to hear them!
I'm having issues with the calling. The other person is unable to hear my voice. All the other calling apps are working perfectly alright except Ring Central. I'm able to hear the voice loud and clear
Business response:
Hi Jibran, we'd like to look into this for you. Did this just start happening? Are you using wifi or LTE? Please send your account info + more details to review@ringcentral.com so we can assist.
This app is ridiculous
Business response:
Hi, we would like to improve your experience. Are there any specific issues you're facing that we can assist with? Send us an email at review@ringcentral.com - we'd be happy to help!
This app used to work great, but within the last few days, my calls keep dropping. This is making it extremely hard to do my job seeing as how I can barely get past giving my name.
Business response:
Hello, we want to know more. Were you on WiFi or LTE/4G when this happened? Moving around, or at a single location? Please email us at review@ringcentral.com with your account information and details on when you're experiencing call drops. Thank you!
No one can call u , no one can assist you people online 4 people couldn't help me, no person just stopped messaging back. This is for a business. If I'm having phone problems, customers are calling i lose business. I don't make money. Clearly I'm one customer, so it doesn't matter much. Screen shoot and post to other people
Business response:
Hi Mark, we're sorry to hear this. Please send your account information + more details to review@ringcentral.com, we would be happy to assist.
My device cant be recognize its not accepting the security access code...why change when it was working before, bring back the phone up
Business response:
Hi, what error message is it giving you when trying to enter the code? Here is an article that may help: https://support.ringcentral.com/article/Unable-to-login-Sorry-we-can-t-recognize-this-device.html. If this doesn't solve your issue, please reach out to us at review@ringcentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.