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It gets the job done but with the amount of connectivity issues I have with full bars of 5g service makes actually working a nightmare at times. Edit - I have tried regular cell service and wifi, both separate and together and me and my coworkers have had this issue. I believe we sent a bug report last night from both the phone and computer apps
Business response:
Thank you for the update. Could you please send your account information to review@ringcentral.com so we can check the status of your report + get this figured out? Thanks again!
No costumer service
Business response:
Hi, are you experiencing any specific issues? We would be happy to help. Here's a link to our Support Resources: https://support.ringcentral.com/contact-support.html. Please send an email with your account information + more details to support@ringcentral.com if you do not find what you're looking for.
My bluetooth neck band does not work with this app, permission for mic is allowed. Works fine with chrome 3xtension on PC
Business response:
Hi Magnesh, there's an open beta that was recently released for bluetooth settings for Samsung S9 devices on OS9. The product team is adding more devices and operating systems to this beta throughout the rest of the year. We appreciate your patience as the product team works to optimize bluetooth on the app!
Very Very slow performance
Business response:
Saleh, we want to help fix this. Are you noticing any trends as to when you are experiencing performance issues? Are you always at the same location or network? Please send more details + your account information to review@ringcentral.com.
I cant get the update to download cant u help mefix it please....
Business response:
Hi Melissa, please follow these steps provided by the Google Play Store for help with download issues: https://support.google.com/googleplay/answer/7513003?hl=en#zippy=%2Cuninstall-reinstall-play-store-updates. If you are still having issues, please reach out to us at review@ringcentral.com, we'd be happy to help!
The worst expierance ever. I and my team have been trying to reach this company for weeks to solve some issues. No one replied to emails, tickets or FB messages. I will not be renewing the contract and will down vote them anytime I can until they reach out to me to help me fix my service that I pay for!!!
Business response:
Hey Trey, we want to help resolve any issues you are having. We responded to your Facebook message, you can also reach out to us directly via email at review@ringcentral.com
Lied about the commitment period on my contract. Customer from 2013 to 2021.
Business response:
Hi Andrew, we'd like to look into this. Please email us at review@ringcentral.com with your account information and any specific cases you have that we can investigate.
trash. app never rings like it should.
Business response:
Derek, we want to improve your experience. If you are experiencing this issue on mobile, go to Settings > Phone > Incoming Calls, and ensure that your settings are configured the way you would like. For desktop, go to Settings > Notifications and Sounds. If this does not fix the issue, please contact us at review@ringcentral.com
Almost impossible to get into meetings without a new link each time. Half the time, the host forgets to even send the link. Having a very hard time understanding how to use Ring Central.
Business response:
Hi Angela, we want to improve your experience. How does your team schedule meetings? Do you use Outlook, Google Calendar, or directly through the RingCentral App? Please send us an email to review@ringcentral.com with your account information + more details so we can help you!
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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