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There's no flow with the way things are laid out it seems very archaic
Business response:
Hi DWYS WYSD, thank you for sharing your feedback - we're always working to improve. We'd love to learn more about what aspects of the app layout aren't working out for you. Please reach out to us at review@ringcentral.com. We'd love to get your insights on this!
Glitchy app. You never know when you have ended a call for sure and you have to log back into your phone to hang up. Contact adding is impossible because it wants your Google or Microsoft account linked which gives the app full access... not impressed.
Business response:
Hi Michelle, for contact adding, you don't have to connect to a Google/Microsoft account. Here's a KB that may help: https://support.ringcentral.com/article/add-personal-contact-ringcentral-app.html/. For troubleshooting your calling issues, please reach out to review@ringcentral.com so we can help. Hoping to hear from you soon!
Holding feature is not working worst thing work on it
Business response:
Tech Hub Pk, we want to help you resolve your holding problems. We'd like to understand more about what isn't working within the holding feature. Please reach out to us at review@ringcentral.com - we hope to hear from you soon!
App is crashing whenever I opens it. Tried clearing data/cache and re-installation. Nothing helps. I am using Android 11, Oxygen OS 11.HD01AA
Business response:
Hi Dinesh, we are sorry to hear that. We would love to help resolve your crashing problems. Can you please reach out to us directly at review@ringcentral.com so we can troubleshoot? Hope to hear from you soon!
The app doesn't allow me to copy and paste numbers which makes it quite useless for my needs. I'm quite surprised the basic features isn't part of the app or if it is; intuitive enough.
Business response:
MJ Zeek Daniels, we're sorry to hear that & would love to assist you. Can we get a little more detail on what you mean by "doesn't allow me to copy and paste numbers"? We'd like to help out! Please reach out to us at review@ringcentral.com so we can troubleshoot directly and learn more about your experience.
I love it
Does not work
Business response:
We are sorry to hear you are having trouble with the app. Can you please reach out to us directly at review@ringcentral.com? We hope to hear from you!
Won't allow me to makes calls unless I upgrade to a paid plan but won't allow me to choose a plan.
Business response:
Hey Switzon, that doesn't sound right. You should be able to make calls and choose a plan. We'd like to help you out. Can you please reach out to us directly at review@ringcentral.com so we can troubleshoot further? Looking forward to hearing from you!
This app is unreliable, laggy, and makes phone calls all on its own.
Business response:
We are sorry to hear about the challenges you're facing, Michael. We'd love to help troubleshoot your performance issues. Please reach out to us at review@ringcentral.com so we can best support you. We hope to hear from you!
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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