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Glip by RingCentral
About this business
I used to be able to create the contact on ring central I had an option to chose my contacts or ring central now it wants to connect to my Google acct. I don't want these contacts on my personal contacts! How do we fix this? Stephanie I tried that but they are still showing up on my personal contacts it worked with micro soft but not Google it showed up my personal email im not happy
Business response:
Update: Hey Stephanie, thanks for letting us know. We'd love to help you out directly. Can you please email us at review@ringcentral.com so we can troubleshoot? We hope to hear from you!
Assings passwords to bedio calls even you tell it not to.. Phone app updated but it keeps telling to open the new version when I do it still gives me the message. There is no update option in the setting, about section.
Business response:
Hi Bart, to not assign passwords to video meetings, 1) Launch the RingCentral app, 2) Tap the Video icon, 3) Tap Schedule, 4) Disable "Password required" option. If you have any other questions, please reach out to us directly at review@ringcentral.com. Thank you, and we hope to hear from you.
The service is Not worth the expense. When you cancel they refuse to refund any part of the sizable yearly fee!
Business response:
We are sorry to hear that, Andrew. We'd like to help you out. Can you please directly email us at review@ringcentral.com? Hope to hear from you!
Calls don't come thru or channel thru how they should mess up many times many missed important calls
Business response:
Hi Francesca, we'd like to help. The issue may be that your call handling isn't set up properly. This is a Knowledge Base article (https://support.ringcentral.com/article/9758.html) that could get you back on track, but if not, please don't hesitate to reach out to us for further support.at review@ringcentral.com
make sure you don't get on my email anything on my phone stay off my line why you will be f****** sorry I will get you
Business response:
Thanks for the rating, Alfonso. If you have any questions, please feel free to reach out to review@ringcentral.com
Worst app ever for small mobile business. RC Phone worked excellent for my type of business and now I'm forced to use this extremely not user-friendly junk app. I DON'T WANT OR NEED GLIP OR MEETINGS. I'll never understand a company that forces a paying customer to use something they don't need and take away something that works great. Ringcentral is ONLY interested in bigger businesses obviously and could care less about the small business owner.
Business response:
Hi Glenn, you can customize the app to make sure you're seeing what is most meaningful to you and your workflow. Here is a KB article about customizing tabs (Configurable Tabs): https://support.ringcentral.com/article/customizing-tabs-ringcentral-app-mobile.html. For further help, please reach out to us at review@ringcentral.com
Outgoing call aren't updating. Not showing in call log, so each time you have to type and dial the whole no. Again.
Business response:
Hi Bhavaraj, we're sorry to hear that & would be happy to assist you. Please refer to this KB article on getting call log details: https://support.ringcentral.com/article/How-to-know-number-used-for-outgoing-call-or-incoming-call.html. For further help, please reach out to us at review@ringcentral.com. Hope to hear from you!
March 17: I have latest upfate. App crashes over & over again.
Business response:
Can you please send us an email to review@ringcentral.com and we can report to our mobile team?
I am one of Ringcentrals original customers (had a 4 digit pin old) and can honestly say...Service has gone WAY downhill. Products are glitchy at best, Customer Service couldnt care less, and prices keep going up...giving us less for more. The Greed of those running the company knows no bounds. They want your money and whether or not you get what you paid for is none of their concern. I will be leaving the service soon. Its THAT dissappointing.
Business response:
Hi Pete, we are sorry about the challenges you've experienced with service. We'd like to help. Please reach out to us at review@ringcentral.com. We'd like to learn more about the issue you're experiencing and troubleshoot to get you back in action.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.