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Glip by RingCentral
About this business
The VOIP call quality and consistency is quite poor - probably not a long-term solution for larger businesses.
Business response:
We would love to help you out, Chris. The issue may be that your call handling isn't set up properly. This is a Knowledge Base article (https://support.ringcentral.com/article/9758.html) that could get you back on track, but if not, please don't hesitate to reach out to us for further support.at review@ringcentral.com
I am updating this app again
Business response:
Update: Hello Timothy, please send us an email at review@ringcentral.com with your app version and we'll help. Hi Timothy, we'd like to help troubleshoot your buffering problems. Please reach out to us directly at review@ringcentral.com with your account info & we will gladly assist you. We hope to hear from you!
What happened to calendsr and notes from older version?
Business response:
Hi Jose, we are sorry to hear that & would like to assist you with finding your notes and calendar data. Please reach out to us at review@ringcentral.com. Hope to hear from you!
Where is the HUD on this app?
Business response:
Hey Julio, our Product Team is working hard on making HUD available in the RC app. We hope to see this functionality very soon. Stick with us - we're always working to improve. If you have further questions, please reach out to us at review@ringcentral.com & we will gladly assist you!
Upgraded to paid account because I liked the service. Within 2 days was charged for 4,000 calling minutes (2 $25.00 increments of 2,000) with no warning, the second package charged within an hour of the first and showed 1,600 minutes of usage within first 40 minutes. I have been fighting RC for a refund for 3 months now, no one can tell me what the usage came from but will tell me they do not have authority to refund the charge. Ultimately, good product, horrible service and flagrant theft. Update after RC asked me to reach ... read more
Business response:
Tim, we're really disappointed this has been your experience. Please be on the lookout for an email from Becky at RingCentral. We want to correct this as soon as we can.
Constant network instability when on a call it goes dead for about 5 to 10 seconds numerous times. Doesn't matter if I'm 2ft from the router or on 4G LTE. It's brutal, avoid RC if you can. My network and Verizon's network are more than sufficient to handle voip.
Business response:
Update: Hi Jason, we'd love to help troubleshoot your network problems. Can you please reach out to us directly at review@ringcentral.com? We hope to hear from you! Hey Jason, check out our network requirements here: https://support.ringcentral.com/article/9233.html. Hope it helps!
I used to be able to create the contact on ring central I had an option to chose my contacts or ring central now it wants to connect to my Google acct. I don't want these contacts on my personal contacts! How do we fix this? Stephanie I tried that but they are still showing up on my personal contacts it worked with micro soft but not Google it showed up my personal email im not happy
Business response:
Update: Hey Stephanie, thanks for letting us know. We'd love to help you out directly. Can you please email us at review@ringcentral.com so we can troubleshoot? We hope to hear from you!
Assings passwords to bedio calls even you tell it not to.. Phone app updated but it keeps telling to open the new version when I do it still gives me the message. There is no update option in the setting, about section.
Business response:
Hi Bart, to not assign passwords to video meetings, 1) Launch the RingCentral app, 2) Tap the Video icon, 3) Tap Schedule, 4) Disable "Password required" option. If you have any other questions, please reach out to us directly at review@ringcentral.com. Thank you, and we hope to hear from you.
The service is Not worth the expense. When you cancel they refuse to refund any part of the sizable yearly fee!
Business response:
We are sorry to hear that, Andrew. We'd like to help you out. Can you please directly email us at review@ringcentral.com? Hope to hear from you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.