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Glip by RingCentral
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When I "like" a message on my app it does not show on the online platform, I have to re-like the message online.
Business response:
Hi Eliseo, we weren't able to reproduce this issue. Can you make sure you're on the latest version of the app on desktop and mobile? If you're still experiencing this issue, please email us at review@ringcentral.com.
Phone doesn't let you do business just rigs busy.
Business response:
Hi Marion, we want to help. Please email us at review@ringcentral.com with your account information and any cases you have open. Thank you.
Phone calls have a tremendous lag,
Business response:
Hey Lone, check out this article on some common call quality troubleshooting tips: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html. You can always email us at review@ringcentral.com for assistance too!
Np
Phone number comes up busy how can I make money when phone is tied up. I'm waiting for their response maybe to be fixed. They won't let me send email either
So far i need help with the app
Business response:
Hi Michelle, we have some great resources available at support.ringcentral.com! You're also welcome to email us at review@ringcentral.com with your account information and specific questions you have.
As others have said, intermittently the app will not ring. This caused me to miss several emergency calls during the night. Logged with support and provided several examples but apparently their tier 2 support doesn't bother getting out of bed unless you can provide 2 examples within the last 24 hours. Person I spoke to even commented on how many of these intermittent issues they have open, waiting for investigation. I WONDER WHY.
Business response:
Hey Adam, we want to help. Can you email us at review@ringcentral.com with your case number and we'll get you any updates we can.
CAN NO LONGER SAVE RING CENTRAL CONTACTS!!! Forces me to connect to Microsoft account but does not let me connect to Microsoft account, worse part is that it will not save the number without it. This app should not be complicating simple matters. 0 stars if I could
Business response:
Hi Hashi, RingCentral contacts is still available but we have included an additional method of saving contacts for O365 / Google accounts Please see this blog for more information: https://www.ringcentral.com/us/en/blog/integrated-contacts-how-to-finally-get-your-contacts-into-one-easy-to-use-location/
Hate it
Business response:
We're sorry to hear this Ben. We're always working to improve, please share more feedback with us at review@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.