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Glip by RingCentral
About this business
Several dropped calls, won't connect when you press 1 sometimes and will sometimes just send calls straight to VM.
Business response:
JT, this sounds like an issue we can assist with! Shoot us an email so we can help troubleshoot your specific concerns. Review@RingCentral.com
Please add subtitles to phone calls. That will be helpful
Business response:
We'd like to hear more about this idea. Please visit our Ideas Portal to share this idea and any other cool features you've come up with! ideas.ringcentral.com
When receive or do call app start saying network unavailable .. but my phone connect with wifi which has speed of 50mbps.
Business response:
We might recommend that you check your network settings to ensure that everything is in place for VoIP. You can learn more via this KB article: https://support.ringcentral.com/article/9233.html If this does not help, please reach out at Review@RingCentral.com
Doesn't properly interrupt dnd on my pixel 5. Since my org uses this for emergency calls, this has been bad.
Business response:
Zachary, thanks for reaching out. Our first recommendation is to uninstall and reinstall the app. If this does not reset the app and the problem remains, please reach out to us at Review@RingCentral.com to share more specific examples and logs if you're able to share them the next time it happens.
I would not recommend them to anyone. Each month my bill was going up. When I asked about why I was told due to taxes. I then asked why is this the only company that charges my card different each month. They where rude and not willing to fix the problem which forced me into switching phones companies. Y'all also made it very hard for me to switch my number over to the new company causing me to be charged another month with you guys.
Business response:
Sorry to hear about this experience. We'll be sure to share your feedback with the appropriate teams.
You never wear socks at 8:21!
Horrible customer service, random price increases. I was literally on hold for 1 hour and 13 minutes before talking to someone!
Business response:
Sorry to hear! We'd like to learn more about your experience. Please reach out at Review@RingCentral.com
Cannot get this app to open on Android 11. Using the One+ 8T
Business response:
Sorry to hear about this! Can you please share details, screenshots, etc.? We'd like to help. Review@RingCentral.com
Poor call quality
Business response:
Hi Diana, check out this knowledge base article for some troubleshooting tips to improve call quality: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html. Hope this helps!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.