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Not too friendly
Business response:
Hey Mario, we are sorry to hear that. We'd like to hear more from you to resolve your issue. Please reach out to review@ringcentral.com with your account info, and we will get back to you!
Your app is a joke! I should check my internet connection while my device is running on 4G. Rubbish
Business response:
Hey Agu, we are sorry to hear that. For help troubleshooting your network problems, please reach out at review@ringcentral.com with your account info and we will gladly assist you.
No matter how I set it, phone rings once and goes straight to voicemail.
Business response:
Hey Jeannine, we are sorry to hear that. You might find this KB article on what to do if calls are going directly to your voicemail to be helpful: https://support.ringcentral.com/article/8294.html. For further troubleshooting, please reach out to review@ringcentral.com with your account info and we will get back to you!
Freezing phone immediately when opened. Have to force restart phone to reuse.
Business response:
We are very sorry to hear that, C.H. We want to help troubleshoot your app freezing problems. Please reach out to review@ringcentral.com with your contact info, and we will get you connected to the right team.
waste....call backbis not working properly
Business response:
Hey Pradeep, we'd really like to help you out. Please reach out to us at review@ringcentral.com with your account info so we can troubleshoot your problem.
Harder to use then older app
Business response:
Hello Mike, thanks for sharing your feedback. We know transitions like this can be frustrating. We want to hear more about your experience and see what we can do to help. Please reach out to us at review@ringcentral.com with your contact information, and we can get you connected with the right team.
Cant log in.. but im logged in, same account on a pc..
Business response:
We want to make sure you're able to log in, RustbeltRob classic. Please make sure you're following the log-in steps outlined here: https://support.ringcentral.com/article/log-in-ringcentral-app.html. If this doesn't work, please reach out to us with your account info at review@ringcentral.com & we will help troubleshoot!
Doesn't work half the time, shows I have missed calls but my phone doesn't ring.
Business response:
We want to make sure you're getting your phone calls, Banana Joe. Please ensure your call handling rules are forwarding your calls to the mobile app: https://support.ringcentral.com/article/9758.html. If this doesn't help, please reach out to review@ringcentral.com with your account information & we can troubleshoot.
Cant join by browser. Nasty tactic.
Business response:
We want to make sure you can join your meetings by browser, Chris. The following KB article may help: https://support.ringcentral.com/article/Unable-to-Join-RingCentral-Meetings-Through-Browser-Waiting-Room-Feature-Enabled.html. For help troubleshooting, kindly reach out to review@ringcentral.com with your account info. Thanks!
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.