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Glip by RingCentral
About this business
Can't make calls using the app since update. Error message
Business response:
Sorry to hear you're having issues! Have you connected with Support? They may be able to help you troubleshoot this error. You can reach out to Support in a couple of different ways - click here for more information: ringcentr.al/support
USA calls don't work!
Business response:
We'd like to help! Please reach out at Review@RingCentral.com and we'll work to make it right!
Unable to import a file from my scanning app and fax it out. It takes additional steps to complete this task than it did with the previous app. Looking for an alternative now as I do a lot of scanning/faxing while out of the office and I need a simpler more efficient way. I don't need teams and all this extra stuff. I just want to Fax. I don't like being forced into the new app. Those of us using it for fax only should be able to keep the old app as it worked perfectly.
Business response:
We're always working to improve and we appreciate you taking the time to share your experience. We'll keep trying to make the app work for all our customers and hope you'll stick around.
Purchased the Professional Plus plan, very excited for the service as it was what I was looking for at a price I deemed acceptable. Was unable to recieve calls on my mobile using the app, unless I just forwarded the number directly to my phone. After a week emailing with support they tell me that they have removed the Professional Plus plan and that I need to upgrade to their office plan at 3x the cost. Currently waiting for sales to contact me to cancel my plan and receive a refund.
Business response:
Hey, Kiefer! Please connect with us at Review@RingCentral.com and we'll work to make sense of the shift in your account details.
Let me just start by saying that the app itself works fine. It is after all a phone app so what could WRONG?...........NOTHING (Just as long as you have LOW or NO EXPECTATIONS. I very rarely write a review on an app but when it comes to RING CENTRAL....I definitely will make an exception. Our tale of woe began about 3 years ago when we first signed up for a 30 day trial & continued using RING CENTRAL after the trial period had ended. We determined after about 9 months that we didn't need a service like this at that point in ... read more
Business response:
Jeffrey, we're so sorry to hear about your experience. We'd like to help if you're open to it. Please reach out at Review@RingCentral.com.
Bad app dont download
Business response:
Sorry to hear about your experience - we'd like to help! Please reach out to us! Review@Ringcentral.com
Horrible. If you like speaking to robotic customer service reps that explain rate increases do not require adequate disclosure then you will love this company. After they motivated me to compare options with other service providers, I don't know why anyone is subscribing to Ring Central the features do not work, thier business practices are unthethical and they change terms on you even after you prepay a year in advance. When I called to cancel they explained Im not entitled to prorated refund
Business response:
Thank you for your feedback Arnold. If you would like to share specifics of your situation, please send us an email to review@ringcentral.com and we'll be sure to forward to the appropriate respective teams.
Designed to auto join iPhone or PC to open meetings with camera and screen share on.
Business response:
Hi Jesse, we'd like to get a little more detail on your review. Please share additional details with us at review@ringcentral.com. Thanks!
horrible. If you like speaking to robotic customer service reps that explain rate increases do not require adequate disclosure the you will love this company. after they motivated me to compare options with other service providers I don't know why anyone is subscribing to Ring Central the features do not work, thier business practices are unthethical and they change terms on you even after you prepay a year in advance. then when you go cancel they claim you are not entitled to prorated refund
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,381 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.