This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
App lacks common features like MMS. When my native phone dialer rings it completely overrides RC when I'm talking on the RC app. Other party cannot hear anything I'm saying. When I am speaking on the RC app the proximity sensor does not detect my face to lock the screen and I wil engage other app with the side of my face.
Business response:
Ryan, can you reach out to us via email so that we can troubleshoot some of these issues. Contact us at review@RingCentral.com.
I really just needed to get a time of a call from the app but I am being forced to do what looks to be an un-necassary update. Every other app gives an option to bypass updates, even if only temporarily... thanks.
Business response:
Hey there, we've made some big changes recently and the app needs to be updated to the latest version from the App Store in order for new features to work properly.
Sub par. When another call comes in from the phones sim card number, it completely mutes the RC call. Merging calls sometimes fails. SMSs get doubled. My Jabra Bluetooth headset doesn't connect for voice calls reliability.
Business response:
Hey, Christopher! We want to look into these issues. Can you please contact us at Review@RingCentral.com? If you can provide your app logs that would be helpful.
Old app was way better. This new version is not as intuitive, seems way to busy. I miss the simplicity of the way it was.
Business response:
We're sad to hear this, but we are grateful for your feedback. We'll share your thoughts with the product team. If you would to share specific recommendations, please reach out at review@ringcentral.com.
- Can Not view the called ID number customers call into in the call log information so we can return the correct outbound called ID. - Ringtone only sounds off on the first ring of the phone call then vibrates throughout the duration of the call. While our ringtones are all the way up in our phone settings. - Messages, Call, Meet, Contact tabs should be rearrangable. We do Not send messages. We make phone calls and shouldn't have to hit the call tab everytime we operate this SMART phone app.
Business response:
Thanks for your feedback. We would like to learn more about the issues you've shared here, please email us at review@ringcentral.com to provide us more information.
I hate this app. I like the old one better. This one does not do the things I need it too.
Business response:
Athina, We're sorry you feel this way. We're always working to improve. If you'd like to share the issue that you're experiencing, we'd like to try to help. Please reach out at Review@RingCentral.com
I only want to use the ringcentral desktop/web version & this intrusive message, requesting me to "Get RingCentral for Mobile" keeps popping up & prevents me from using the ringcentral application. After finally relenting & setting up the mobile-app, I find that this request still pops up and prevents me from using the web or desktop application. To top it all off, I called customer support for RingCentral, who left me on hold for an hour & contacted them via social media, but got no response.
Business response:
Bob, Sorry for the delay. We've responded to your tweet. Please connect with us directly so we can dig into your issue with more detail.
So so... The app has too many hick-ups.
please bring all the fearures of the old rc phone, like the hud and ringout to this new app
Business response:
Thanks for taking the time to reply! We are working to bring all the features our customers love! Please stay tuned!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.