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Glip by RingCentral
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I can't even sign in on both of my phones. It says it has trouble signing in me in. I can sign in on desktop web browser just fine. Update: I can't contact support because it says "Email address not registered with RingCentral account." . However, as I said I can login into RingCentral Glip on desktop just fine using my organization email.
Business response:
EDIT: Amir, please reach out to tony.lin@ringcentral.com and we can start to investigate. To send logs, the user can tap 5 times on the right corner of the App's Welcome screen and select "Send all logs via Email" on the next screen. Thank you.
Not a great app. And support takes forever.
Business response:
Hi, Maria! We're so sorry to hear that you haven't been able to get through to support! Can you reach out to us via review@ringcentral.com? We'd like to try to help!
I can't even sign in on both of my phones. It says it has trouble signing in me in. I can sign in on desktop web browser just fine.
Code is bloated, inefficient and wasteful. Developer needs to optimize software by reducing app size by 50% or more!
The first time I logged into the new mobile app and tried to make a call, I had both cellular and wifi connected. I first tried calling a contact via Direct Dial, which did not work. The dialing screen kept trying to connect and I would hear the ascending tones every 20-30 seconds but it never actually dialed. Then I tried Ring Out with my mobile phone as my Ring Out number. Sure enough I immediately received a call on my mobile and a voice prompt instructed me to press 1 to connect the call. I did so, waited, then the same ... read more
Business response:
Hi Kevin, we want to investigate what's happening. Please send a feedback email to us. 1) Tap your Profile Icon 2) Tap About 3) Tap Send Feedback 4) Include the issue description in the body of the message. Thanks!
Should've left it alone. New updated app doesn't work for me Update 9/9/19. Called to cancel my account and was told that there is no refunds. Explained that the new app is confusing and doesn't work for me. Still no refund. Totally not fair !!
Business response:
Hey Dov, we're sorry for the frustration! Could you email us at review@ringcentral.com w/your account info? We'd like to help!
unable to recover app
Business response:
Hey Manuel, our Tech Support Team may be able to help :) http://ringcentr.al/support
What happened to the simple fax app?!
Business response:
Hey Wendi, thanks for your feedback. The RingCentral app continues to evolve as we make improvements to support our customers. The fax function is still available in the RingCentral app. Please feel free to reach out at review@ringcentral.com if you have further questions or require additional support.
Waste of time downloading the app I put my email address in there 5 times I never got a email 2 confirm the account and try 2 use it or check it pit at all
Business response:
We're sorry to hear that Hope! Email us at review@ringcentral.com with details of your situation, we'll be sure to get you set up.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.