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GoGoGrandparent
About this business
I had a good experience using go go grandparent thru my local ***. I started the process 5 days before I needed the ride. It took 4 phone calls back and forth between the *** and NY Connects to register for the service. After that, the process went smoothly with several phone to me to remind and verify with me when and how the ride would take place. It did Not require me to use a smart phone, which I preferred yet the ride was thru Lyft I think, and went smoothly. I did not pay any money, and none was asked of me, although i... read more
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad the reminder calls helped you feel prepared and that the driver we matched you with provided a smooth ride. We know getting registered through a partner program can take a few back-and-forth calls, so thank you for your patience and were happy our phone-based service worked well without a smartphone. With ****, you also have access to grocery and meal deliveries, plus pharmacy pickups, all by phone.Warm regards,The GoGoGrandparent Team
Gogo Grandparent is amazing! Our first time using this service. Their service was incredibly fast, and everyone I interacted with was so kind and helpful. They made the whole process smooth and stress-free. This is truly a wonderful service for the elderly reliable, patient, and genuinely caring. I highly recommend them to anyone looking for dependable support.
Business response:
Dear customer,Were so grateful you took the time to share your experience, and its wonderful to hear that your first time using the service felt smooth, fast, and stress-free. Knowing that our team made you feel supported and cared for truly means a lot to us. With your membership, you also have access to rides for appointments, grocery delivery, and virtual senior fitness classesand wed love for you to join anytime.Warm regards,The GoGoGrandparent Team
A few bad experiences with GOGOGRANDPARENT. But GGG is an good option for seniors and the disabled. I used GGG for every doctor's visit & dental ********** are in good condition and safe. Will continue to use GGG in the future.
Business response:
Dear customer,We appreciate you taking the time to share your experience and for continuing to ride with us. Were sorry youve had a few bumps along the way, and remember you can always call us and ask to speak with a supervisor if needed. Were glad the trips to your medical and dental appointments have felt safe and dependableplease know were always here to help if anything doesnt go as expected. Your membership also gives you access to grocery and pharmacy deliveries, plus home services if you ever need a hand around the ho... read more
My driver was extremely helpful to my needs took me to where I needed to go
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad the driver we matched you with was attentive to your needs and got you where you needed to go smoothly. Knowing you felt supported on your trip means a lot to us. Your membership also gives you access to groceries, pharmacy deliveries, and home services if you ever want help beyond rides.Warm regards,The GoGoGrandparent Team
Driver on time. Friendly & HELPFUL!. Drove carefully and "just right".
Business response:
Dear customer,We appreciate you sharing thisso glad the driver we matched you with arrived on time, was friendly and helpful, and made you feel comfortable with careful driving. Many members like you also enjoy help with groceries and meals, plus pharmacy deliveries. Thanks for riding with uswere here anytime.Warm regards,The GoGoGrandparent Team
We had a fantastic experience today with Go, Go Grandparents. Our driver arrived on time & got us to our destination without any problems. His name was ******; he was an excellent driver & also very friendly. If we are ever in this situation again, I will not hesitate to call Go, Go Grandparents for help.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were delighted to hear the driver we matched you with arrived on time, was friendly, and got you where you needed to go without a hitch. With ****, you also have access to grocery and pharmacy deliveries, plus virtual senior fitnesswed love for you to join.Warm regards,The GoGoGrandparent Team
go go makes our lives a lot better the services that they have saved us a lot of problems there is no way we would be able to make to the stores and get grocery in the condition we are in thank you go go grandparents.
Business response:
Dear customer,We appreciate you taking the time to share your experienceit's wonderful to hear that GoGo is making day-to-day life a bit easier. Were especially glad that grocery delivery has been a reliable help when getting to the store isnt feasible. Your membership also gives you access to rides for appointments, pharmacy delivery, and prepared meal options if that would be helpful.Warm regards,The GoGoGrandparent Team
husband went to the hospital for an eye procedure then i went to meet him 2nd trip then we were taken home 3 trips in one day everything went great
Business response:
Dear customer,Were so glad to hear everything went smoothly on a busy daythree rides to and from the hospital can be a lot, and were happy we could make it easier for you and your husband. Your membership also gives you access to pharmacy deliveries, grocery drop-offs, and home services if you could use a hand while hes recovering.Warm regards,The GoGoGrandparent Team
My first ride was pleasant, stress free and comfortable. GOGO is worth every ***** to set up rides without ****** or leaving me standing as the driver drove away, and then charged me for cancelation! **** changed my mind about using a 'ride service' Setting up an account was easy, and their customer service is exceptional. I am very pleased!
Business response:
Dear customer,We appreciate you taking the time to share your experience, and its wonderful to hear that your first ride felt comfortable and free of stress. Knowing the setup was straightforward and that our representative made the process feel supportive means a great deal, especially after frustrating experiences elsewhere. With your membership, you can also arrange grocery delivery, prepared meals, and pharmacy pickups whenever its helpful.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 2,975 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.