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GoGoGrandparent
About this business
Superb. I scheduled 2 rides ahead of time and it worked perfectly, and the cost is reasonable. Thank you enormously,
Great service for elderly.drivers are always kind and courteous.short wait times.such a blessing to use.
I am always impress at the excellent **************** I always receive.
Business response:
Dear customer,It means a lot that you shared your feedback, and were so glad to hear that the customer service you receive continues to leave a strong impression. Our team works hard to make every interaction supportive and helpful, and its wonderful to know that comes through. With your membership, you can also arrange rides for appointments, grocery delivery, and prepared meals to help make everyday tasks a little easier.Warm regards,The GoGoGrandparent Team
Had a professional and gentleman driver - nice and clean car - he helped me into the car (I'm old) - locked my seat belt - helped me out of the car - wish I could have this same gentleman every drive.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were so glad the driver we matched you with was professional, kept a tidy car, helped you in and out, and made sure you were buckled safely; while we cant always guarantee the same person, well note your preference and do our best when possible. Many members like you also enjoy grocery and pharmacy deliveries, and our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
Our driver was wonderful! He knew I was leaving the hospital after major surgery and took extra care to avoid NYCs massive potholes. I would use him again anytime. Thank you for your service.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were so glad the driver we matched you with was attentive after your surgery, carefully navigating those rough NYC streets to keep you comfortable. With ****, you also have access to pharmacy deliveries and grocery drop-offs, plus home services if youd like a hand around the house while you recover.Warm regards,The GoGoGrandparent Team
I had my first rides with GoGoGrandparent and I enjoyed both of the men that picked me up and to me to a new location. They were thought, enjoyable to talk with, and I felt very comfortable in being with each of them. I had ******** and Vernar (misspelled probably). I would ride with them any time. Their cars were far beyond clean; they were excellent in appearance. I hope more people will take the opportunity to use GoGoGrandparents to take them wherever they need to go.
Business response:
Dear customer,We appreciate you taking the time to share about your first ridesso glad each driver we matched you with was thoughtful, easy to chat with, and made you feel comfortable. Hearing that the cars were exceptionally clean and that youd ride with them again truly makes our day, and were grateful for your kind recommendation. With ****, you also have access to grocery delivery, pharmacy pickups, and virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
My first "GoGo" went very well! I have some physical issues and both driver couldn't have been nicer and patient with me and my limitations. They were on time, pleasnt to work with and I am very grateful for ****'s services and reasonable cost. Very responsive in keeping me apprised with information. I will use them again tomorrow for another appointment I have. Thank you!
Business response:
Dear customer,Were so glad you took the time to share about your first GoGo experience, and its wonderful to hear that the driver we matched you with for both trips was patient, kind, and supportive of your needs. Knowing the rides were on time and that our updates kept you informed along the way means a lot to us. With your membership, you can also arrange grocery delivery, pharmacy pickups, and prepared meals whenever its helpful.Warm regards,The GoGoGrandparent Team
I had my first and second rides through **** today and they were great. I really enjoyed my rides and was very happy with the system. Would definitely recommend to my friends.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Hearing that your first two trips went smoothly and that the system felt easy to use makes our day, and were grateful youd recommend us to friends. With ****, you also have access to grocery and pharmacy deliveries, plus virtual senior fitness classes if youd like to join anytime.Warm regards,The GoGoGrandparent Team
min. effort applied by me to achieve my goal of getting transportation customer service was excellent.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Its wonderful to hear that arranging transportation was simple for you and that our customer service came through when you needed it. As a reminder, you have $20 GoGo credits that could be used for any of our services. With ****, you also have access to grocery and pharmacy deliveries, and we host virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,201 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.