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Wed, Apr. 22 / 7:45 am pick-up *********************** excellent!Both pick-*** (to & from) eye *** went well.Both Drivers ****************** were on time, knew where to come & go; were courteous & good ************ were clean & easy to access.Very comfortable experience!amg
My ride was on time. The driver was very nice. He used no bad language and was dressed very professionally. The *** was extremely clean, and the ride was very comfortable. I would highly recommend them. This was my 1st ride with a pick-up service.
Both drivers were very pleasant for my first time using the services. Thank you both.
Business response:
Dear customer,We appreciate you taking the time to share your experience with us! It's wonderful to hear that both drivers we matched you with made your first time using GoGoGrandparent such a positive one. As part of your membership, you can also use **** for grocery delivery, meal orders, and home services like cleaning or handyman work.Warm regards,The GoGoGrandparent Team
Absolutely superb customer service, amazing response time for traveling, and the most professional, courteous, effective and efficient driver. Thanks for putting together a much needed and very organized organization.
Business response:
Dear customer,We appreciate you taking the time to share such thoughtful feedback about your experience with us. It's wonderful to hear that our customer service team provided you with quick responses and that the driver we matched you with demonstrated such professionalism and courtesy during your trip. As part of your membership, you can also take advantage of our grocery delivery, meal services, and virtual senior fitness classes we'd love for you to join us anytime for those group sessions.Warm regards,The GoGoGrandparen... read more
it was great! I felt comfortable and safe! we reached my destination in record time! And I felt well taken care of. A very good first experience, I can't wait to continue. Thanks Gogograndparent! Without this option I would not have been able to go to races in the next town!
Business response:
Dear customer,We appreciate you taking the time to share your experience, and we're thrilled that your first ride left you feeling so comfortable and confident! It sounds like the driver we matched you with helped make your trip to the races both efficient and enjoyable, which is exactly what we hope for. Many members like you also enjoy our grocery delivery, meal services, and virtual senior fitness classes you're welcome to join anytime for a fun way to stay active from home.Warm regards,The GoGoGrandparent Team
The young lady that picked me up from the hospital was nothing short of a pleasure to speak with on the trip home. She was right on time and found me exactly where I was supposed to be. She was also most helpful with my bag and *****. It truly was a pleasure.
Business response:
Dear customer,We appreciate you taking the time to share your experience with us. It sounds like the driver we matched you with made your trip home from the hospital as comfortable as possible, and we're so glad she was punctual, helpful, and pleasant company during what can often be a stressful time. As part of your membership, you can also rely on us for grocery delivery, meal services, and assistance with pharmacy pickups whenever you need support.Warm regards,The GoGoGrandparent Team
THEY WERE WONDERFUL IN EVERY WAY. THE DRIVERS HELPED IN AND OUT OF THE CAR. I USE A ******. BLESS THEM ALL..******* ******
Business response:
Dear customer,We appreciate you taking the time to share your experience with us! It's wonderful to hear that the driver we matched you with provided such thoughtful assistance getting in and out of the car, especially knowing you use mobility assistance. With ****, you also have access to grocery delivery, meal services, and home assistance for tasks around your house, all with the same caring approach you experienced.Warm regards,The GoGoGrandparent Team
GoGoGrandparent is a godsend! From the moment I called (yes, CALLED, not an app!), ******** ***** just held me in the palm of her hand. She was so compassionate, but at the same time, phenomenally efficient, and professional. I will absolutely use this service again, if I need to, but in the meantime, I'll be gushing about it to all my friends!
Business response:
Dear customer,We appreciate you taking the time to share your experience with us! It's wonderful to hear how well our representative took care of you during your call providing that personal, compassionate touch while getting everything handled efficiently is exactly what we strive for. Many members like you also enjoy our grocery delivery, meal services, and home services for tasks around the house, all available through the same simple phone call.Warm regards,The GoGoGrandparent Team
I recently learned about this service. So far I am impressed. Wonderful services for the elderly and disabled. ******* was very professional and polite. All my questions were answered.
Business response:
Dear customer,We appreciate you taking the time to share your experience with us! It's wonderful to hear that our representative was able to answer all your questions and provide you with the professional service you deserve. Many members like you also enjoy our convenient grocery delivery, meal services, and virtual senior fitness classes where you're welcome to join anytime.Warm regards,The GoGoGrandparent Team
GoGoGrandparent has a 4.2 star rating with 3,361 reviews.
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