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GoGoGrandparent
About this business
**** has excellent customer service. She is the best!! She helped me of request. She is amazing, awesome!! She is very kind, patient, good, helpful, spend time to do my request. She is very calm, good tone of her voice. She is the right person to be in that job. Thank you so much, ****.
I was stranded in ******* and very happy when ******* came to my rescue. He was personable and interesting. It was my pleasure to share a vvery routine ride with ****.
**************** agent and the driver both were professional, kind and respectful.
All went well....had even arranged for a pick up anad return to my home.
The driver got there quickly, he as very kind and where my destination was. It was ***** pleasurable ride!!
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad your trip felt easy from start to finish. Its wonderful to hear the driver we matched you with arrived promptly, was kind, and got you to your destination smoothly. With ****, you also have access to grocery delivery, pharmacy pickups, and our virtual senior fitness classesyou're welcome anytime.Warm regards,The GoGoGrandparent Team
Driver was great on time. Love it . let's do it again
Business response:
Dear customer,Were thrilled to hear the driver we matched you with arrived right on time, and it means a lot that youre excited to ride with us again. We appreciate you taking a moment to share your experience. With ****, you also have access to grocery and meal deliveries and convenient pharmacy pickups whenever you need them.Warm regards,The GoGoGrandparent Team
Pick up was great, the return was something else, waited outside for about 20 minutes, talked to the driver, she was on the other side of the building, had to direct her to the East Side of the building.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad pickup went smoothly. Were sorry about the long wait and the return confusionhaving to stand outside and guide the driver to the east side isnt the experience we aim for, and well add clearer location notes for that address and reinforce guidance with the driver we matched you with. With ****, you also have access to grocery and pharmacy deliveries, plus home services if you ever need a hand around the house.Warm regards,The GoGoGrandpare... read more
The ride to the *** was late. But, both drivers (to & from the ***) were courteous and efficient. ************** were their names.
Business response:
Dear customer,Thank you for taking the time to share your experiencewe appreciate your patience with the late arrival on the way to your appointment. Were glad to hear that the driver we matched you with for both trips was courteous and efficient, helping make the rest of your day go smoothly. With your membership, you can also use **** for grocery delivery, prepared meals, and pharmacy pickups whenever its helpful.Warm regards,
I have not yet signed up for membership but my neighbor has recommended Go GoGrandparent. When I called for information the representative was very informative, friendly, told me the costs and sent me information via email.I am happy to tell other seniors about GoGoGrandparent.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were delighted to hear that our representative was friendly, clear about pricing, and able to email the details you needed. It means a lot that youd recommend us to other seniors, and wed be honored to support you whenever youre ready to get started. With ****, you also have access to rides, grocery deliveries, and pharmacy drop-offs.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,096 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.