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GoGoGrandparent
About this business
Great job. The driver arrived promptly on time, was polite and I reached my destination in no time
Both drivers that day were just excellent and helpful I could not have had a better experience. I was helped so much by ****** especially. She is a very special person and a great comfort to me that will stay with me
I recommend them. I purchased a monthly subscription, and will update my review as time goes on. Drivers were safe, polite, on time. Great customer service! Talked to two very nice & professional supervisors when I experienced a couple of glitches, they clarified my questions & explained much of their process so I could understand. Only issue is with their sub-contractor *********** not requiring drivers to speak fluent English for main communications, had some glitches there - hoping they are vetted better than what we're s... read more
Minimum wait. Maximum service. Very courteous. Unfortunately, I dont recall either drivers name one drove a blue **********. The other drove a gray ***** Accord.
Very nice driver and immaculate car. On time, good driver and very considerate.The return ride was equally pleasant and comfortable. Again, the driver, *****, was very friendly and his car was immaculate as well. Very impressed with the service. Will use again.
Business response:
Dear customer,We appreciate you taking the time to share your experience and are so glad to hear how pleasant and comfortable both parts of your trip were. Its wonderful to know the driver we matched you with was considerate, on time, and that the vehicle made a great impression as well. Along with rides, your **** membership also gives you access to grocery delivery, meal drop-offs, and our live virtual senior fitness classes if youd ever like to explore those options.Warm regards,The GoGoGrandparent Team
This was my first experience with the ride share. After a wonky mis-scheduling r/t their system upgrade, I got the dates and times going and coming home straightend out, went off beautifully. I was chaperoning two visually impaired young women, as well as my using s mobility ******. Both of our drivers were efficient, professional, and attentive, Well done.
Business response:
Dear customer,Thank you for sharing your first ride experience with us, and for your patience during that system upgrade hiccupglad everything was sorted and both legs of your trip went smoothly. Its wonderful to hear that, while you were chaperoning two visually impaired passengers and traveling with a mobility device, the drivers we matched you with were timely, professional, and attentive. Your membership also gives you access to grocery deliveries, pharmacy pickups, and our virtual senior fitness classesyoure welcome any... read more
While it was not me who got the ride, GoGo did help me get a stranded woman delivered from our neighborhood to, I hope, her home.I found other sites quite cumbersome (with my lack of online experience) and DESPERATLY needed to TALK to someone to help me. Having a phone number was so important for me to get this person where they wanted to go and NOT continuing to go through our private 55+ community knocking on doors.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad you could reach a real person when online options felt cumbersome. It means a lot to know our phone support helped you arrange a safe ride for a neighbor and spared more door-knocking around your community. With ****, your membership also gives you access to grocery and pharmacy deliveries, plus virtual senior fitness classes if youd like to join anytime.Warm regards,The GoGoGrandparent Team
This was my first ride with a driver. I had been stressing about giving up my self driving and depending on others. Both the ride to my destination and the ride back home were perfect. Both pick up times were right on time and the drivers were very friendly. This will be my rides from now on.
Business response:
Dear customer,We appreciate you taking the time to share your first experience, and were glad to know the transition from driving yourself felt easier with GoGo. Hearing that both pickups were right on time and that you felt comfortable along the way means a lot, and well be here whenever you need a reliable ride. Your membership also gives you access to grocery and pharmacy deliveries, plus virtual senior fitness classes if youd like to join anytime.Warm regards,The GoGoGrandparent Team
I was assisted by *******, and she was pleasant and easy to work with and very helpful in answering all my questions.
Business response:
Dear customer,We appreciate you taking the time to share your experience. We're delighted to hear our representative was pleasant to work with and made everything easy by answering all your questions. Your membership also gives you access to rides, grocery delivery, and pharmacy pickups whenever you need them.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 2,904 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.