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GoGoGrandparent
About this business
Go'Go /Grand parent for seniors and those w/ disabilities, was awesome. Registry was so simple and the term and condoms, was explained w/ professional care and compassion.. I appreciated the safety of my 1st 2 rides and the communication of the rides- w/ timely fasion. Thank You , Go-Go/ Grand -Parent,*.***** Professional Customer - sign up
Business response:
Dear customer,Thank you so much for sharing your experience with us. Were delighted to hear that getting registered was easy, that a member of our team explained everything with care, and that your first rides felt safe with timely updates along the way. With ****, you also have access to grocery delivery, pharmacy pickups, and our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
Excellent, Wonderful, No Worries, Both drivers were very nice. They arrived right on time. I will use the service again when needed. Truly a Blessing! ******
Business response:
Dear customer,We appreciate you taking the time to share your experience. Its wonderful to hear everything ran on time and felt worry-free, and were thrilled you plan to ride with us again. Many members like you also enjoy grocery and pharmacy deliveries.Warm regards,The GoGoGrandparent Team
Charisma was very precise and patient, very pleased! would use **** again.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were thrilled our customer support left a great impression. Its wonderful to hear that our representative made getting set up and scheduling your upcoming ride straightforward. Many members like you also enjoy help with groceries and pharmacy deliveries, as well as our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
I recently contacted ************************** I was impressed by the level of customer service. ********* was very supportive. She helped me sign up and book a future ride. Thanks Gogograndparent!
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were thrilled our customer support left a great impression. Its wonderful to hear that our representative made getting set up and scheduling your upcoming ride straightforward. Many members like you also enjoy help with groceries and pharmacy deliveries, as well as our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
My driver arrived at the time indicated, was courteous and cordial, the car clean and no odors, I'm pleased with her service.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were delighted the driver we matched you with arrived right on time and that your ride felt courteous and freshthis is exactly the standard we aim for. Your membership also gives you access to grocery and pharmacy deliveries, and even meal orders when you need a hand.Warm regards,The GoGoGrandparent Team
Go Go Grandparents **** got me to where I needed to go in a timely fashion. Especially being a U.S Army ?? Desert Storm Disabled Veteran helped assist with my ******. Plus very kind polite and generous . Unfortunately I missed two important VA Hospital appointments due to yellow cab service not responding to my calls. Now I have reliable car service to make my future VA Hospital appointments.Fraternal Your,Veteran *******************
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were honored to support youthank you for your service. Its great to know the timely pickup helped you feel confident about making your VA appointments after those earlier frustrations. Your membership also gives you access to pharmacy deliveries, grocery and meal deliveries, and help with home services if you ever need them.Warm regards,The GoGoGrandparent Team
I had a good experience using go go grandparent thru my local ***. I started the process 5 days before I needed the ride. It took 4 phone calls back and forth between the *** and NY Connects to register for the service. After that, the process went smoothly with several phone to me to remind and verify with me when and how the ride would take place. It did Not require me to use a smart phone, which I preferred yet the ride was thru Lyft I think, and went smoothly. I did not pay any money, and none was asked of me, although i... read more
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad the reminder calls helped you feel prepared and that the driver we matched you with provided a smooth ride. We know getting registered through a partner program can take a few back-and-forth calls, so thank you for your patience and were happy our phone-based service worked well without a smartphone. With ****, you also have access to grocery and meal deliveries, plus pharmacy pickups, all by phone.Warm regards,The GoGoGrandparent Team
Gogo Grandparent is amazing! Our first time using this service. Their service was incredibly fast, and everyone I interacted with was so kind and helpful. They made the whole process smooth and stress-free. This is truly a wonderful service for the elderly reliable, patient, and genuinely caring. I highly recommend them to anyone looking for dependable support.
Business response:
Dear customer,Were so grateful you took the time to share your experience, and its wonderful to hear that your first time using the service felt smooth, fast, and stress-free. Knowing that our team made you feel supported and cared for truly means a lot to us. With your membership, you also have access to rides for appointments, grocery delivery, and virtual senior fitness classesand wed love for you to join anytime.Warm regards,The GoGoGrandparent Team
A few bad experiences with GOGOGRANDPARENT. But GGG is an good option for seniors and the disabled. I used GGG for every doctor's visit & dental ********** are in good condition and safe. Will continue to use GGG in the future.
Business response:
Dear customer,We appreciate you taking the time to share your experience and for continuing to ride with us. Were sorry youve had a few bumps along the way, and remember you can always call us and ask to speak with a supervisor if needed. Were glad the trips to your medical and dental appointments have felt safe and dependableplease know were always here to help if anything doesnt go as expected. Your membership also gives you access to grocery and pharmacy deliveries, plus home services if you ever need a hand around the ho... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,278 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.