This profile has been claimed by the business owner or representative.
GoGoGrandparent
About this business
Very good service. I enjoyed their servicing me I lok forward to having their service again.
Business response:
Dear customer,We appreciate you sharing your experience, and were delighted to hear everything went smoothly and that youre looking forward to using us again. It means a lot to know our support felt dependable. With ****, you also have access to rides, groceries, and pharmacy deliveries if you ever need them.Warm regards,The GoGoGrandparent Team
I registered for GoGoGrandparent because the **** website would not allow me to simply get a ride from the ******************************** without a flight number; and because my iPhone 7 will no longer upgrade its operating system to one that supports current app's. This was my very first **** rider, ever, and it went quite smoothly. The driver was prompt, helped me with my luggage, and delivered me to my destination with no problem.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad GoGo made it simple to book by phone after running into that flight-number requirement elsewhere and the limitations of an older iPhone. Its wonderful to hear your very first ride went smoothly and that the driver we matched you with was prompt and helpful with your luggage. With ****, you also have access to groceries, meals, and pharmacy deliveries that we can coordinate for you by phone whenever you need them.Warm regards,The GoGoGrand... read more
The ***************** service has been amazing for my Mom. She likes talking to the representatives to book her rides and has had far more freedom since we joined *******. I love that the technology exists to remove the technology for **** rides. Without this service, I was at a loss. I live in a different state than my Mom and she doesn't know how to use a smart phone. We combined GoGo GP with a Raz phone and it's been an amazing combination. Thank you for this amazing service and for the patient client support team.
Business response:
Dear customer,It means a lot that you shared your feedback, and were thrilled to hear your mom feels more independent and appreciates the patient support from a member of our team when booking rides by phone. Were especially glad our phone-first approach suits her comfort with technology and gives you peace of mind from another state. Your membership also gives you access to groceries, pharmacy deliveries, and home services, all of which we can coordinate by phone as well.Warm regards,The GoGoGrandparent Team
each time i have called this company i have been greeted with a positive and helpful person. several times i have called just to seek information and i have always received what i needed. i am very happy to have found this service and i look forward to utilizing more.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and we're so glad that whenever you call, a member of our team is friendly, helpful, and able to get you the information you need. It means a lot to hear you're happy you found us and excited to use morewere here whenever you need support. As part of your membership, you can request rides, schedule grocery deliveries, and arrange pharmacy drop-offs whenever its convenient.Warm regards,The GoGoGrandparent Team
All my groceries were delivered on time. The driver was friendly.
Business response:
Dear customer,We appreciate you sharing your experience. Were glad your groceries arrived right on time and that the driver we matched you with was friendly. With ****, you also have access to rides, pharmacy deliveries, and virtual senior fitnessyoure welcome anytime.Warm regards,The GoGoGrandparent Team
works very well for me, and the cost fits my budget
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad GoGo is working smoothly for you and stays affordable. Many members like you also enjoy help with groceries, pharmacy pickups, and our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
*** was great explaining the feature of the program i enjoyed my conversation with her
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were so glad to hear that our representative was able to walk you through the program in a clear way and that you enjoyed the conversation. With ****, you also have access to rides, groceries, and our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
Easy to order a ride, driver arrived promptly, he was pleasant. Our 1st time using. Good experience.
Business response:
Dear customer,Thank you for trusting us for your first trip and taking a moment to share how it went. We're glad it was simple to request a ride and that the driver we matched you with was prompt and pleasant. With ****, you also have access to grocery delivery, meal delivery, and pharmacy pickups if that ever makes life easier.Warm regards,The GoGoGrandparent Team
One evening, 10:00 PM, a ride I personally arranged for with Lyft, DID NOT SHOW UP. Being stranded after a concert was not my idea of fun. That's when I discovered there is NO WAY to speak with someone, either in the moment or the following day. A few weeks after that I needed a ride to the airport. I was familiar with the existence of GoGo, and I gave them a try. The experience was shockingly easy, speaking with actual people......especially about my trepidation of having a repeat performance of being stranded again .... an... read more
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad you felt supported by being able to speak with real people after that late-night ride didnt show. Its great to hear the driver we matched you with got you to the airport without a hitch, and that a member of our team could give you a quick call to coordinate since you prefer not to answer unknown numbers. Your membership also gives you access to grocery delivery, pharmacy pickups, and virtual senior fitness classesyoure welcome anytime... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,739 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.