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Great experience with the drivers I have had they all were great and very pleasant to talk with. Thank your team, excellent!!
Business response:
Dear customer,Thank you so much for sharing your experience were thrilled to hear things have gone smoothly. Its wonderful to know that each time, the driver we matched you with was friendly and easy to chat with, and we appreciate your kind words for our team. Your membership also gives you access to help with grocery deliveries, prescription pickups from the pharmacy, and vetted home services whenever you need an extra hand.Warm regards,The GoGoGrandparent Team
My first Go Go experience in ordering a hot meal! Food came hot & little time wait for it! I was so pleasantly surprised! *** who was the person from Go Go was a STAR! She is so efficient & pleasant!
Business response:
Dear customer,We appreciate you taking the time to share your first meal experienceso glad it arrived nice and hot with hardly any wait. Were also delighted to hear the member of our team you spoke with was so efficient and pleasant. Your membership also gives you access to rides, grocery deliveries, and pharmacy pickups whenever you need them.Warm regards,The GoGoGrandparent Team
one of my proudest moments was talking with one of Lady staff , on 12/2/2025 at 1.57 PM.. she was very kind and tried to help me too much like Philanthropy I will never forget her kindness , I hope I be deserve to be good Customer in this ************* , I humble request of the Great God keep this Country Safe and Grant ********** to All of the People Who Work Hard to Help the People Who Need ****. Warmest Regards Badrolzaman *******
Business response:
Dear customer,We appreciate you taking the time to share such a heartfelt note. It means so much to know our representatives kindness and effort came through during your call, and were grateful for your warm wishes. With ****, you also have access to rides to appointments, help with grocery deliveries, and our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
My car was not able to be driven, I had tests scheduled at the hospital and my friend who was going to drive me to the hospital was sick. I didn't know what to do, I found GoGo Grandparents online and they set up my account and sent a driver, ****** to take me to the appointment. ****** was a careful and good driver and I felt safe and comfortable. When I needed to go home after my appointment, ***** came and picked me up. It had begun to snow & was later in the day, so traffic had picked up, but ***** was an excellent drive... read more
Business response:
Dear customer,Thank you so much for sharing this were relieved we could get your account set up quickly and coordinate rides to and from your hospital tests when your plans fell through. It means a lot to hear that the drivers we matched you with helped you feel secure, even with snow on the roads and heavier traffic. With ****, you also have access to grocery delivery, pharmacy pickups, and home services if you ever need an extra hand.Warm regards,The GoGoGrandparent Team
Great job. The driver arrived promptly on time, was polite and I reached my destination in no time
Business response:
Dear customer,We appreciate you sharing your experienceits wonderful to hear the driver we matched you with arrived right on time, treated you kindly, and got you to your destination quickly. Your membership also gives you access to grocery delivery, pharmacy pickups, and home services when you need a hand.Warm regards,The GoGoGrandparent Team
Both drivers that day were just excellent and helpful I could not have had a better experience. I was helped so much by ****** especially. She is a very special person and a great comfort to me that will stay with me
Business response:
Dear customer,We appreciate you taking the time to share your experiencehearing that the drivers we matched you with were so attentive, and that one person in particular brought you such comfort, truly makes our day. Were honored to have been there for you and will pass along your kind words to our team. Your membership also gives you access to grocery and pharmacy deliveries, plus on-demand meal orders.Warm regards,The GoGoGrandparent Team
I recommend them. I purchased a monthly subscription, and will update my review as time goes on. Drivers were safe, polite, on time. Great customer service! Talked to two very nice & professional supervisors when I experienced a couple of glitches, they clarified my questions & explained much of their process so I could understand. Only issue is with their sub-contractor *********** not requiring drivers to speak fluent English for main communications, had some glitches there - hoping they are vetted better than what we're s... read more
Business response:
Dear customer,We appreciate you taking the time to share your experience and for recommending us. Its great to hear your rides felt safe and on time, and that a member of our team could clearly walk you through the process when questions came up. We hear your concern about language barriers and will continue working with our partner fleets to ensure the driver we matched you with can communicate clearly, including reinforcing expectations around vetting and training. As part of your membership, you can also use **** for groc... read more
Minimum wait. Maximum service. Very courteous. Unfortunately, I dont recall either drivers name one drove a blue **********. The other drove a gray ***** Accord.
Business response:
Dear customer,We appreciate you taking a moment to share thishearing that your wait was minimal and service top-notch means a lot. Were glad the driver we matched you with arrived quickly and treated you courteously; it sounds like both ridesthe blue and the grayhit the ***** Your membership also gives you access to grocery deliveries, pharmacy pick-**** and virtual senior fitness classeswed love for you to join anytime.Warm regards,The GoGoGrandparent Team
Very nice driver and immaculate car. On time, good driver and very considerate.The return ride was equally pleasant and comfortable. Again, the driver, *****, was very friendly and his car was immaculate as well. Very impressed with the service. Will use again.
Business response:
Dear customer,We appreciate you taking the time to share your experience and are so glad to hear how pleasant and comfortable both parts of your trip were. Its wonderful to know the driver we matched you with was considerate, on time, and that the vehicle made a great impression as well. Along with rides, your **** membership also gives you access to grocery delivery, meal drop-offs, and our live virtual senior fitness classes if youd ever like to explore those options.Warm regards,The GoGoGrandparent Team
GoGoGrandparent has a 4.2 star rating with 3,278 reviews.
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