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GoGoGrandparent
About this business
Very comfortable, on-time, ride from a very safe and friendly driver whose company I greatly enjoyed.And I had several lengthy phone conversations with various agents of GoGo - and they were very *******, hard-working, friendly people - all of them.And, to GoGo's credit, they shrouded the identity of the driver in secrecy - and I presume they do the same to protect my own identity.HOWEVER, just 5-10 minutes before my driver was to arrive, I received a text informing me that the PRIUCE was to INCREASE.Admittedly, it was only ... read more
Business response:
Dear customer,We truly appreciate you taking the time to share such thoughtful feedback and are glad to hear that both our team and the driver we matched you with made you feel safe, supported, and respected. Were sorry for the frustration with the last-minute price change the fares are set by our transportation partners and can shift based on demand, and when they do, our system passes that update to you right away rather than adjusting it ourselves; we know that timing felt unsettling and were reviewing how we communicate ... read more
I recently had knee surgery and am using a ******. I explained to GoGo Grandparent that I needed a sedan that was easy to get in and out of. And also I had a lot of stuff, foldable ******, suitcase, crutches, ice machine, bag of fresh fruit, etc. GoGo found me a ride in less than 3 minutes. ******* (female driver) was so nice! She brought all my items in and put them in my living room which is temporarily setup to be my bedroom until I can go upstairs again. I didn't have any cash to tip her. I wrote directly to **** and hop... read more
Business response:
Dear customer,Were so touched to hear that everything went so smoothly after your knee surgery and that the driver we matched you with offered such kind, thoughtful help. Youre absolutely right not every driver is able to go above and beyond like that, and were so glad she made your day a little easier. With ****, you can also schedule grocery deliveries, meal drop-offs, or even request home services to help while you recover.Warm regards,The GoGoGrandparent Team
The Driver was on time, and was very nice. I will use them again.
Business response:
Dear customer,Were so glad to hear that the driver we matched you with was prompt and kind that reliability is exactly what we strive for. Its wonderful knowing you plan to ride with us again. Your membership also gives you access to grocery delivery, meal orders, and home services, all designed to make everyday errands a little easier.Warm regards,The GoGoGrandparent Team
Rio was very knowledgeable. She completely understood my problem and solved every question I had and beyond. She also helped me locating a hotel with the correct phone number and found the correct location where I could find a ride to the airport.Thanks for all your help! ******
Business response:
Dear customer,Were so pleased to hear that our representative was able to understand your needs and go above and beyond to help you find exactly what you needed. Its wonderful that you felt supported every step of the way, especially while arranging your travel. With ****, you can also schedule rides, order groceries or meals, and even request home services whenever you need a hand.Warm regards,The GoGoGrandparent Team
Had a very good experience. Everything went very smoothly. The driver and vehicle were very good.Will definitely use the service again and refer to family and friends. ??
Business response:
Dear customer,Were so happy to hear your trip went smoothly and that the driver and vehicle met your expectations. It means a lot that you plan to ride with us again and share GoGo with your loved ones thank you for your trust. As part of your membership, you can also enjoy convenient grocery deliveries, meal drop-offs, and home services whenever you need them.Warm regards,The GoGoGrandparent Team
The operator was very professional and the driver was very easy to talk to and very courteous.
Business response:
Dear customer,Were so glad to hear that both our representative and the driver we matched you with made your experience pleasant and comfortable. Its wonderful knowing their professionalism and kindness stood out to you. Many members like you also enjoy using **** for grocery deliveries, meal orders, and home services all designed to make daily life a little easier.Warm regards,The GoGoGrandparent Team
Good service,fast arrival time,friendly driver,good customer service ,five star reviews
Business response:
Dear customer,Were grateful for your kind words and thrilled to know you enjoyed the quick pickup, friendly driver, and attentive service. Its wonderful to see that everything came together for a five-star experience. Your membership also gives you access to grocery delivery, meal orders, and home services all with the same reliable care.Warm regards,The GoGoGrandparent Team
Great ride! Fast delivery to my house! Very professional and efficient!
Business response:
Dear customer,Were so happy to hear that your ride was quick, professional, and efficient its great knowing everything went just as you hoped. We appreciate you taking a moment to share your experience with us. With ****, you can also order groceries, schedule home services, or have meals delivered right to your door.Warm regards,The GoGoGrandparent Team
four minute wait------superb-----couldnt ask for a better experience--------will use again------will call tomorrow-----
Business response:
Dear customer,Were so glad to hear your ride arrived quickly and that everything went so smoothly thats exactly the kind of experience we aim to provide every time. It means a lot that you plan to ride with us again so soon. As part of your membership, you can also request grocery deliveries, meal drop-offs, or even schedule home services whenever its convenient.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,096 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.