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Today was the first time using this service. I was picked up on time, the young lady was very nice. So far I'm pleased.
Roberto was polite and helpful. I won't hesitate to order GOGO again. Thank you!
Business response:
Dear customer,We appreciate you taking the time to share your experienceso glad the driver we matched you with was polite and helpful. It means a lot to hear youd choose GoGo again. Beyond rides, **** makes it easy to get groceries delivered, meals brought to your door, and pharmacy pickups handled.Warm regards,The GoGoGrandparent Team
We were in ************* trying to get food delivered, it was a nightmare. I googled for help and was sent to ****. It was great, timely, friendly and helped us so much.
While it took about 45 minutes to set up my new account and arrange my first roundtrip ride yesterday, the CSR/Operator was thorough and considerate, and he worked as efficiently as he could to answer all my questions. I appreciated the discount for the first ride, which went smoothly. Thus, I have recommended this service to a senior friend.
Business response:
Dear customer,We appreciate you sharing your experience, and were glad our representative carefully walked through your questions during setup and that your first roundtrip went off without a hitch. It means a lot that you recommended GoGo to a friend, and were happy the introductory discount made that first ride even better. Beyond rides, **** makes it easy to get groceries delivered, arrange meals, and join our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
I ran into a dilemma at the last minute same day for transportation for a few appointments that I HAD to go to and was scrambling to figure out how to make it workout. Found GO GO Grandparent at the last minute no hassle and solution resolved in minutes with a phone call. I had the two reservations booked in no time with a representative and within an hour I had the driver at my door and in last than two hours I was back home. The drivers and person on phone that helped me book were very nice and hospitable relieved my STRES... read more
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad we could step in during a same-day crunch and get both rides booked with a quick phone call. Its wonderful to hear that our representative and the driver we matched you with were kind and helped take the stress off. Beyond rides, **** makes it easy to get groceries, meals, or pharmacy deliveries when you need them.Warm regards,The GoGoGrandparent Team
This company (GoGo Grandparents) is trustworthy and caring they get you from one place to another! They Tex you to let you know who your driver is and his arrival and how much it will cost. They are courteous and accommodating! I hope you will enjoy your rides.
Business response:
Dear customer,We appreciate you taking the time to share your experience and are so happy you feel cared for and in good hands getting from place to place. Its great to hear that the texts with the driver we matched you withalong with the arrival updates and upfront pricingmade things smooth and reassuring. Beyond rides, **** makes it easy to get groceries delivered, have meals dropped off, and arrange pharmacy pickups.Warm regards,The GoGoGrandparent Team
I am 89 years old and just moved to ******** ********. I have given up driving. I moved in with my son that works all day. By searching on-line I found GOGOgrandparent and it is the perfect answer to my need for transportation during the day. They use **** for seniors. My ride is monitored by GOGOgrandparent and the driver is made aware of any help I may need. Example: I cannot do curbs or stairs. They help me. Being a female in a strange town I feel perfectly safe because GOGOgrandparent is right there with me by monitoring... read more
Business response:
Dear customer,Thank you so much for sharing your experience and welcome to your new town were honored to be your daytime transportation now that youve hung up the keys. Its great to hear that our monitoring from pickup to drop-off and the notes we share with the driver we matched you with about things like avoiding curbs or stairs help you feel safe and supported. We can also help with groceries, meals from local and national restaurants, and prescription delivery when you need it.Warm regards,The GoGoGrandparent Team
This was my first experience and both coming and going went smoothly and on time. Very happy to have enrolled in this program.
Business response:
Dear customer,Thank you for sharing your first experienceit's wonderful to hear both your pickup and return were smooth and on time. We're delighted you're happy to be enrolled and we look forward to supporting your future trips with the same reliability. We can also help with groceries, meals from local and national restaurants, and prescription delivery when you need it.Warm regards,The GoGoGrandparent Team
Got ride home from mechanic shop on 9/2/25. Ride was perfect but left phone in back seat. Driver should make sure ppl get all their belongings before exiting the vehicle.That was my dead husband's phone.if the driver doesn't check before the next rider I'm sure they stole it
GoGoGrandparent has a 4.3 star rating with 2,739 reviews.
GoGoGrandparent is open now. It is open 24/7.