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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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great job by Krizia. Thank you so much Krizia at gogograndparent.
Business response:
Dear Customer,Thank you for sharing your wonderful experience! Were thrilled to hear that the representative you worked with provided excellent support. Ensuring you feel confident and cared for when using GoGoGrandparent is our top priority, and its great to know we hit the mark.If you havent already, we encourage you to explore our additional services, such as grocery, meals, and prescription delivery, or join our live virtual fitness classes every Wednesday and Friday. Also, dont forget we can save your favorite locations... read more
Placing my first order with gourmet meals and delivery the concierge was excellent she spent ample time on the phone with me looking everything up that we could find for Asian restaurants I was very pleased with the service the food was great from Oceania and the delivery person was outstanding everything came on time and hot God bless Go go grandparent I even got a little bit of a discount which thank God because I'm legally blind low vision and a senior and low income and staying in a hotel while the renovating my apt
Business response:
Dear Customer,Thank you for sharing your wonderful experience with our meal delivery service! Were thrilled to hear that our concierge took the time to find the perfect options for you and that the food from ******* exceeded your expectations. Its also great to know the delivery arrived on time and hot. Were glad we could provide a small discount to support you, and we hope you continue to take advantage of our additional services, such as rides, prescription delivery, and home services.If there are any other locations youd ... read more
On time as promised . Can not ask for more.Excellent driver.
Business response:
Dear Customer,Thank you for your concise and positive review! Its great to know that the driver we matched you with arrived on time as promised and provided excellent service. We strive to ensure every ride is seamless and dependable.We hope youll explore our full range of services, including grocery and meal deliveries, prescription pick-**** and home assistance. Dont forget about our live virtual fitness classes every Wednesday and Friday, a fun way to stay active and connected!If theres anything we can do to enhance your ... read more
First time using Go Go. I loved it. So easy and so reliable. I called for a ride to the grocery store just to see how it went. It was great. I loved the drivers friendliness and helpfulness. He was respectful and want to see him again. God bless this business. I would have been stuck in Plano Tx.
Business response:
Dear Customer,Thank you for sharing your first experience with us! Were thrilled to know it went smoothly and that the driver we matched you with was friendly and respectful. Its wonderful to hear how much you enjoyed the service, and were glad to have been there when you needed us in *****, ******** you continue to use our service, we invite you to explore other options we offer, like prescription pick-up, grocery delivery, and meal services. We also host weekly live virtual fitness classes on Wednesdays and Fridays, which ... read more
Ever since I started using this service, I have found Gogograndparent to be exemplary. The drivers they contract with are excellent and get me to my destinations quickly. Return trips are the same. I don't use them that often, but it's good to have them when needed. In fact, just recently a friend and I had taken the bus to a drugstore to pick up her prescription (she was unfamiliar with public transportation), and found there was no return route! Apparently, there are several routes like this. Gogo was definitely a godsend.... read more
Business response:
Dear Customer,Thank you for sharing your thoughtful review! Its wonderful to hear how GoGoGrandparent has been a reliable solution for your transportation needs, especially during unexpected situations like your recent bus trip. Were glad the driver we matched you with arrived promptly and got you to your destination quickly and safely.We hope youll also consider taking advantage of our additional services, such as grocery and meal delivery, prescription pick-up, and home assistance. Additionally, our weekly live virtual fit... read more
I am blind. ******* was an absolutely wonderful agent and with such patience, sweetness and kindness helped me get my questions answered and also add important addresses to make my trip tomorrow so much easier. My stress about tomorrow had been high and Camillas gentle yet professional assistance has put me at ease. Tomorrow when i need to order a GoGo ride my addresses will be clear and available to the operator so all will go smoothly. Thank you ******* and thank you GOGO!!
Business response:
Dear Customer,Thank you for sharing your experience and for highlighting the thoughtful assistance provided by our team. Were so pleased to know that the care and patience of our representative helped alleviate your stress and made your upcoming trip easier to manage. Its stories like yours that inspire us to continue delivering exceptional service.Were here to support your independence with more than just rides. You can also use our services for grocery and meal deliveries, prescriptions, and home assistance. Additionally, ... read more
Outstanding services and support! I would like to share that after having spoken with 3 different GoGo representatives to help support my mother, was the most professional and easy conversations to have. To us, customer services is as important or more important at times, than products or services alike or alone. In this regard, we received the absolute best support and interaction than with any other company, in years. Staff was exceedingly helpful, no rush to get off of the phone, extremely patient, and more helpful than w... read more
Business response:
Dear Customer,Thank you for your detailed and glowing review! Were thrilled to know that our representatives provided you with such an outstanding and supportive experience while assisting your mother. Its our priority to ensure that every customer feels valued and supported, especially when navigating challenges with mobile solutions or other services.Were so glad you found it easy and enjoyable to connect with our team. Beyond rides, we also offer services like grocery delivery, meal services, and prescription assistance, ... read more
Once I got familiar with their system, I started using it like a boss!
Business response:
Dear Customer,Thank you for your enthusiastic feedback! Its wonderful to hear that youve gotten so comfortable with our system and are using it confidently. We aim to make the process simple and efficient so you can feel in control and focus on what matters most to ******* love for you to explore our additional services, such as grocery and meal delivery, prescription pick-up, and home assistance. Dont forget to join our weekly live virtual fitness classes every Wednesday and Friday to stay active!If youd like us to save fre... read more
GoGo Grandparent helped me big time last Saturday night. Much appreciated
Business response:
Dear Customer,Thank you for taking the time to leave a review. Were so pleased to hear that we could be there for you when you needed help on Saturday night. Supporting our customers during key moments is exactly what we aim to do.If youre ever in need of additional services, such as grocery delivery, prescription assistance, or home services, please know were here for that too. Wed also love to see you in our live virtual fitness classes every Wednesday and Friday.For any future rides or services, dont hesitate to save freq... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,527 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.