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GoGoGrandparent
About this business
It was so fast! And inexpensive to me! I hope I tipped enough! I never did this before.
Business response:
Dear Customer,Your ****** rating made our daythank you! Were honored to support you. Dont forget, you can also count on us for meals, grocery help, home services, and live virtual fitness classes twice a week.Warm regards,The GoGoGrandparent Team
The person that help was very helpful, professional, and had a sincere desire to help me....which I appreciate immensely! I'm very grateful to the professional who took valuable time to minister to my needs and I feel certain that I will utilize the service in the future. Thank you oh so much!
Business response:
Dear Customer,Thank you for the great review! Your support means a lot. If you havent already, explore all we offergroceries, meals, prescriptions, and virtual fitness classes every Wednesday and Friday.Warm regards,The GoGoGrandparent Team
****** was my driver. She was right on time, friendly, professional & had a very clean car.I did have to have someone call for me because I couldn't understand the options offered for my ride. I wear hearing aids but There needs to be a reservation option so we are satisfied that a ride will be there for us, I couldn't get my phone to call back to go home. I think that was trouble with my phone. I'm very interested in housekeeping help that is being offered. That would be wonderful.
Business response:
Dear Customer,Thank you so much for sharing your experience. Were glad the driver provided you with a safe and pleasant ride. We did review the calls you made and, unfortunately, we couldnt hear you clearly on those calls we sincerely apologize for the frustration that caused.Beyond rides, GoGo also offers home services like housekeeping, as well as grocery delivery, meal delivery, prescription delivery, and even live virtual fitness classes twice a week. Wed be happy to help connect you with these whenever youre ready.Warm ... read more
I had nothing but good exsperience with the service. They were on time to pick up & bring back. Never waited more than 5-10 minutes. I used it to pick up friend from *** visits., when I couldn't do it myself
Business response:
Dear Customer,We really appreciate the 5 stars! We're so happy you had a positive experience. Youre always welcome to explore our other serviceslike meals, groceries, and home help. And feel free to join our virtual fitness classes every Wednesday and Friday!Warm regards,The GoGoGrandparent Team
Mix feels regard service. Great for connecting me to a safe ride. As they use **** and lyft drivers. Picking me up from 2nd home and having me at dental appointments, and back home again. The first problem I had was trying to return home on last appointment as they would assign a driver and then cancel...I was sent information on 3 different drivers before one arrived. Very nice man as had major dental surgery and couldn't talk much. The problem arised when i realised I had left my phone in vehicle after drive left. I tried ... read more
Business response:
Dear customer, Thank you for sharing your experience with us, and were truly sorry for the stress you went through after your dental appointment. When a personal item is left in a vehicle, we must follow **** and Lyfts policies for lost-and-found, which require us to file a request and wait for the driver to respond once a trip ends, we dont have direct contact with drivers. Were glad your son was able to help you reconnect with the driver quickly, though we understand how upsetting that situation must have been. Along with ... read more
I recently became of GoGoParent. My first ride. August 20th from my home to 3601 21st Street, Lubbock, Texas went with driver Scott went very. There was a lot of confusion with scheduled rides after that. Most of Uber vehicles were clean with exception of one, it smelled of smoke. I am a non-smoker. The two-lady drivers were very polite.
On time and a professional solid driver. Clean car. Just a great trip.
Business response:
Dear Customer,We appreciate your ****** review! We're glad you're enjoying our services. Just a quick reminder, we also offer meal delivery, grocery shopping, and home services. Plus, you can join our virtual fitness classes every Wednesday. Be sure to check your email for more info.Warm regards,The GoGoGrandparent Team
I had a fantastic interaction with **** from the GoGoGrandparent team today. He was thoughtful and patient as he explained the program to me and helped me get an account set up for my 94 year old Uncle. **** went so far as to help me set up an accurate latitude / longitude based ****** pin drop in order to make sure that my Uncle is picked up and dropped off at precisely the correct spot every single time. Thanks **** and the entire GoGoGrandparent team!
Business response:
Dear customer, Thank you for sharing your kind words about **** were so glad he was able to make the setup process smooth for you and your uncle. Along with rides, we also offer meal and grocery delivery, prescription delivery, home services, and even live virtual fitness classes twice a week.Warm regards,The GoGoGrandparent Team
The service was very good and punctual, the driver was very polite and easy to talk to
Business response:
Dear Customer,We appreciate your reviewit means a lot! GoGo is here for more than just rides. We also offer groceries, meals, and home support. And dont forget, our fitness classes are a fun way to stay active every Wednesday and Friday.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,739 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.