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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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Excellent service with a smart young women named "Red". She was patient and kind. I felt my travel anxiety melt away with GoGo Grandparents. Thank You!
Business response:
Dear Customer,Thank you for sharing such a kind review! Its wonderful to hear that our team member was able to ease your travel anxiety and provide such excellent service. Knowing you felt at ease during your experience means the world to ****** love for you to explore all of our services, including grocery, meals, and prescription delivery, and join our virtual fitness classes every Wednesday and Friday. If youd like to save frequently used locations for faster ride scheduling, feel free to call us anytime at **************... read more
So relieved that this service exists, when my car broke down I desperately needed to get my medication, perfect service from driver and customer service employees. A big thank you and God Bless!
Business response:
Dear Customer,Were so glad to have been there for you when you needed us most! Ensuring you could get your medication during such a stressful time is why we take our commitment seriously. Its wonderful to hear that both the driver we matched you with and our team provided perfect *********** love for you to take advantage of our other services, including meal delivery and weekly virtual fitness classes on Wednesdays and Fridays. If you need anything or would like to save locations for faster ride scheduling, please dont hesi... read more
First ride went very well. On time, knew where to go, car was clean and comfortable. Thank you, Kalani!
Business response:
Dear Customer,Thank you for your review! Were delighted that your first ride went smoothly and that the driver we matched you with ensured a clean, comfortable experience. Making your journey as seamless as possible is what we strive ******* love for you to explore our additional services, like grocery and prescription delivery, and to join our virtual fitness classes every Wednesday and Friday. If youd like to save locations for future rides, feel free to call our 24/7 support team at **************.Warm regards,The GoGoGra... read more
This was honestly a Godsend to me. After I totaled my vehicle early this year, I've been without a car. The customer service, efficiency, professionalism from start to finish was very thorough. Thank you so, so much!!
Business response:
Dear Customer,Your heartfelt feedback means the world to us. Were so glad our team could assist you during such a difficult time. Knowing that our service has brought you comfort and ease is exactly why we do what we ***** addition to rides, we offer services like meal delivery and home services, and we hope youll join our weekly virtual fitness classes on Wednesdays and Fridays. If you need assistance saving locations or have any questions, our 24/7 team is here to help at **************.Warm regards,The GoGoGrandparent Tea... read more
Absolutely Stellar.Addressed all of my needs thoroughly.Thank you so much.
Business response:
Dear Customer,Thank you for your kind words! Its fantastic to hear that our team was able to address all your needs so thoroughly. Providing stellar service is always our goal, and your feedback reinforces that mission.We hope youll explore all we offer, including grocery and prescription delivery services, as well as our virtual fitness classes every Wednesday and Friday. If youd like to save frequently used locations for faster ride scheduling, please call us anytime at **************.Warm regards,The GoGoGrandparent Team
It is a very needed resource. I have driven for **** for 9yrs.and I very rarely picked up seniors.I must add that **** and Lyft are too expensive for most seniors on social *********** there a way to bill the rides to medicare?The pace system is too inconvenient especially were the th he wether is bad in the winter,and the pick *** aren't st there residence.Thank you.
Business response:
Dear Customer,Thank you for highlighting such an important issue. We understand the challenges of affordable transportation for seniors, and were working diligently to make our service as accessible as possible. Some insurance plans do reimburse rides, and we also collaborate with organizations like the Office for the Aging to provide subsidies for those in need.Were committed to continuously improving our offerings, and we hope youll explore all our services, like meal delivery and home services. Join us for our weekly virt... read more
I have used Gogo grandparent many times. I was using them several years ago in a different city near me and I used it today for the first time in my home city and every single time Ive used them Ive had a good experience. The drivers are always friendly and the service is always prompt. I highly recommend them.
Business response:
Dear Customer,Thank you for trusting us with your transportation needs across cities and years! Were thrilled to hear that every experience youve had with GoGoGrandparent has been positive and that the drivers weve matched you with consistently provide friendly and prompt *********** love for you to join our weekly virtual fitness classes on Wednesdays and Fridays, and dont forget we also offer services like grocery and prescription deliveries. If you ever need assistance or want to save locations for faster ride ordering, o... read more
I was very pleased with my ride. The driver was verey helpful with helpingf me with my ******.
Business response:
Dear Customer,Were delighted to hear that you were treated with courtesy! Providing respectful and thoughtful service is always a top priority for us.If youd like to learn more about our additional services or save locations for easy ride ordering, please dont hesitate to contact our 24/7 support team at **************.Warm regards,The GoGoGrandparent Team
So, I signed up for ************ again. After reading of their many services, I was glad to find so many needs of mine covered. Whereas I was not able to contact **** or Lyft by smartphone or any other way, I found that I could make a call to *** and REACH A PERSON who was able and happy to help me deal with my situation. I was given the means to access the *** website, and with ease, order up my own immediate ride or set up a scheduled, or even repeated, drive. When I set up a ride, I was given a written confirmation by ema... read more
Business response:
Dear Customer,Thank you for your kind review! Were so pleased that both the drivers we matched you with and our phone team made your experience smooth, thoughtful, and prompt. Your satisfaction means a lot to us.We hope you also take advantage of our other services, including grocery, meal, and prescription deliveries, as well as our weekly virtual fitness classes on Wednesdays and Fridays. If you ever need assistance or want to save locations for future rides, just call us at **************.Warm regards,The GoGoGrandparent ... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,528 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.