GoGoGrandparent's cover image
Claimed

This profile has been claimed by the business owner or representative.

GoGoGrandparent

4.9

About this business

Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. ‍ Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada. 

Location details

1600 Bryant St. No 410477, San Francisco, CA, 94141, United States

Get directions
4.91,527 reviews
Select a rating
Denise L's profile image
Denise L 
4 months ago

Great! On time, updated as to time, location of driver. A+ 

Business response:

Dear Customer,Thank you for your wonderful feedback! Were so happy to hear that your ride was on time and that you appreciated the updates about the drivers location. Your positive experience is exactly what we strive for, and were glad we could make your trip smooth and worry-free. We look forward to assisting you again soon!We also encourage you to explore all of GoGoGrandparents services, such as grocery delivery, prescription pickups, and home services. Dont forget to join our live virtual fitness classes every Wednesday... read more

Cheryl M's profile image
Cheryl M 
4 months ago

*** answered my questions in a timely and excellent manner. 

Business response:

Dear Customer,Thank you for your kind words and for sharing your positive experience! Were thrilled to hear that your questions were answered promptly and to your satisfaction. Providing excellent customer support is a priority for us, and were glad it made a difference for you.We hope youll explore all the other ways we can assist, like grocery delivery, prescription pickups, and home services. Additionally, we invite you to join our live virtual fitness classes every Wednesday and Friday.If theres anything else we can assi... read more

Eileen G's profile image
Eileen G 
4 months ago

I really can't say enough good things about this service! 

Business response:

Dear Customer,Thank you for your kind words and for sharing your experience with GoGoGrandparent! Its incredibly rewarding to hear how much you value our service. Your satisfaction is what motivates us to continue delivering reliable and high-quality support for your transportation needs.We hope youll explore all the other services we offer, such as grocery delivery, prescription pickups, meal delivery, and home services. Wed also love to see you in our live virtual fitness classes, held every Wednesday and Friday.If you nee... read more

Mike E's profile image
Mike E 
4 months ago

We set this up for my father in law. He had Parkinsons and has a hard time with any changes. Well he had an important doctors appointment and his original ride could not make it. I set up Gogo grandparent with one easy phone call and the ride worked perfect. When his appointment was done I called back and it Prompted me to pick him up at the last location which I pushed. It said a car would be there in 4 min which it was. My father in law was relieved. I would highly recommend this service 

Business response:

Dear Customer,Thank you for sharing your experience and for entrusting us with your father-in-laws transportation needs. We understand how challenging it can be to navigate changes, and were so glad that GoGoGrandparent provided a seamless and reliable solution for his important doctors appointment. Hearing that he was relieved and that the process worked perfectly for you both means the world to us.We hope youll continue to make use of all our services, like grocery delivery, prescription pickups, and home services, to make... read more

Bradley H's profile image
Bradley H 
4 months ago

Driver "*****" was truly excellent. Abundantly courteous...friendly...a highly skilled driver, negotiating difficult, snowy roads with practised skill...most helpful, too, in loading and offloading my rollator and other goods. I needed urgently to get to dialysis--a life-saving matter--on a bad-weather day, and, though she wasn't called till late, she got me there substantially on time, safely, and with most gracious attention. This is not your basic **** or Lyft driver--***** is a definite keeper, EXACTLY what you want, and... read more

Business response:

Dear Customer,Thank you for taking the time to share your incredible experience with the driver we matched you with. Were so pleased to hear that she provided exceptional service, navigating challenging weather conditions with skill and care, and ensuring you made it to your dialysis appointment on time and safely. Providing a reliable and compassionate experience, especially for life-saving appointments, is exactly what we strive for.We hope youll continue to use our service for other needs, including grocery delivery, pres... read more

richard D's profile image
richard D 
4 months ago

GO GO grandpa ride.First time yeterday back and forth to medical appointment. On time, clean new cars, excellent friendly drivers and will continue to use in future.******* (retired Navy pilot) 

Business response:

Dear Customer,Thank you for sharing your wonderful first-time experience with GoGoGrandparent! Were thrilled to hear that everything went smoothly, from the timely arrivals and clean vehicles to the excellent and friendly drivers we matched you with. Providing reliable and comfortable service for medical appointments and beyond is what we strive for every day.We hope youll continue to take advantage of all the services we offer, including grocery delivery, prescription pickups, meal delivery, and home services. Additionally,... read more

William W's profile image
William W 
4 months ago

Sure want to get reply back about how to apply online to get paid advertising for rides,grocery,prescription pickup,i,m quite they would ne surprised that with their temporary **********,they can still afford maybe exhausting,distant trips that can be relieved stay inside ,& get better prepared 

Business response:

Dear Customer,Thank you for your thoughtful feedback and for leaving us a 5-star review! It sounds like youre curious about how we can help make our services more accessible to individuals with temporary **********, and wed love to provide some clarity.Were proud to partner with organizations like the Office for the Aging and similar agencies that sometimes provide subsidies or assistance to make services like rides, grocery delivery, and prescription pickups more affordable. Additionally, some insurance plans may reimburse ... read more

Gerald K's profile image
Gerald K 
4 months ago

My initial experience with Go Go was sensational. The driver "*****" was an exceptional driver, safe and very much aware of traffic He was on time and his car was spotless. Friendly and professional. I Highly recommend the GO GO experience to everybody.Thank You for being there for me.****** ***************************, ******* 

Business response:

Dear Customer,Thank you for your wonderful feedback! Were so glad the driver we matched you with provided such a safe, professional, and friendly experience. Knowing that their punctuality, awareness, and clean vehicle made your trip enjoyable means a lot to ****** love for you to continue enjoying our services, including grocery, meal, and prescription delivery, as well as home services. And if youre looking for something active, dont miss our virtual fitness classes every Wednesday and Friday!Feel free to reach out anytime... read more

Danielle A's profile image
Danielle A 
4 months ago

No problems here! Driver was early, and took the exact route I would have taken. Nice vehicle to ride in, as my car is in the shop. Comfortable ride and there was no wild moments. Overall, pleasant 1st time experience. I guess Ill use it again since I got it for a month. 

Business response:

Dear Customer,Thank you for your feedback! Its great to hear that your first experience with us was so pleasant, with an early arrival, a smooth route, and a comfortable ride. Were glad the driver we matched you with made your trip stress-free and enjoyable.We hope youll continue taking advantage of our services, including grocery, meal, and prescription delivery, as well as home services. And if youd like to stay active, wed love to have you join our virtual fitness classes every Wednesday and Friday!For even quicker ride s... read more

Frequently asked questions about GoGoGrandparent

How is GoGoGrandparent rated?

GoGoGrandparent has a 4.9 star rating with 1,527 reviews. 

When is GoGoGrandparent open?

GoGoGrandparent is open now. It is open 24/7.