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They picked my mother up on time going to the store and back from the store. The representative stayed on the phone with my mother until they actually arrive to pick her up excellent and the car picked her up in one minute at her home and picked her back up in one minute, coming back from the store so appreciate it.
Business response:
Dear Customer,Were thrilled to hear you had a good experience and that we've been able to assist your mother! Just a heads-upwe also offer help with groceries, meal delivery, home services, and live virtual fitness classes every Wednesday and Friday. Warm regards,The GoGoGrandparent Team
BOTH DRIVERS WERE EXCELLENT --- MY RETURN RIDE WAS A QUICK PICK-UP
Business response:
Dear Customer,We appreciate your reviewit means a lot! GoGo is here for more than just rides. We also offer groceries, meals, and home support. And dont forget, our fitness classes are a fun way to stay active every Wednesday and Friday.Warm regards,The GoGoGrandparent Team
Trips are very easy to schedule. Drivers are reliable and don't mind dealing with wheelchairs and walkers. I've been mentioning GoGo Grandparent to my providers and clinicians as I recover from injuries sustained in a bad fall.
Business response:
Dear Customer,Thank you for taking the time to leave us a review! Were so glad to have you with us. If you ever need help with groceries, meals, or home tasks, weve got you covered. And wed love to see you in our fitness classes too!Warm regards,The GoGoGrandparent Team
First experience. Ordered a 7:00 AM ride. I got both an email and phone confirmation. The driver was on time, courteous and helpful. Couldnt be easier. Will use this service often.
Thank you so much GoGoGrandparent for providing a safe ride. A dependable ride. Clean vehicle. Spacious vehicle.Courteous driver. Good timing. I will use you again and again. I also recommend your service to all of my family and elders.
Business response:
Dear Customer,Thank you for the glowing 5 stars! Were happy to be part of your day. Just a quick reminderGoGo can also help with meal delivery, groceries, home support, and fitness classes every Wednesday and Friday.Warm regards,The GoGoGrandparent Team
My driver was very pleasant & kind! I use a ****** & can't walk at all with out it. He waited patiently while I got in his car then took my ****** to his trunk. He helped me find my seatbelt connections. He also was kind enough to answer my questions as this was my first ride. His driving was great & I felt very comfortable. This is fabulous service! Thanks.
Business response:
Dear Customer,We appreciate the 5 stars and your trust in ****! We're always here when you need us. Dont forgetwe also offer groceries, meals, home help, and fitness classes every Wednesday and Friday.Warm regards,The GoGoGrandparent Team
I just signed up yesterday, and had my first ride today. The GoGo operator was pleasant and very helpful. My ride arrived in 5 minutes, and the driver was also extremely courteous and pleasant. I'm thrilled so far, and also love the idea that GoGo can help with so many other things, like grocery shopping. And even some in home services. And the monthly plans are very affordable. GoGo seems to have thought of everything we Grandfolks might need. This is an excellent outfit!
Business response:
Dear Customer,Were so glad youre enjoying your experience with ********** for sharing! We also offer help with groceries, meals, and more, and we host friendly virtual fitness classes twice a week. Wed love for you to join!Warm regards,The GoGoGrandparent Team
Service was great. I enjoyed staying home and not going out again. Dear Customer,Were so glad to hear you had a great experiencethank you for the kind review! If you ever need help with meals, groceries, or home tasks, were here for that too. And wed love to see you at our virtual fitness classes on Wednesdays and Fridays!Warm regards,The GoGoGrandparent Team
There needs to be a backup device other than computer connection or cell phones specifically, sometimes the connection is not great depending on the area and cellular service. Can not give pre dated location and addresses before going to my destination. Issues that probably can be worked out and resolved, other than that great service and no particular independent complaints. Dear customer,Thank you so much for sharing your feedback! We understand connections can sometimes be tricky while we can also receive texts during cer... read more
Business response:
Dear customer,Thank you so much for sharing your feedback! We understand connections can sometimes be tricky while we can also receive texts during certain hours, the best way to reach us is always by calling to speak with an operator. We can definitely save preferred locations to your account, and well make sure the map pins the exact entrance (like for hospitals or malls) to help avoid confusion.We also offer help with groceries, meals, and more, and we host friendly virtual fitness classes twice a week. Wed love for you t... read more
GoGoGrandparent has a 4.3 star rating with 2,739 reviews.
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