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pickup was FAST AND EFFICIENT, arrived at door right on time; helped w/suitcase
Business response:
Dear customer,We appreciate you taking the time to share your experience. Its wonderful to hear the driver we matched you with arrived right when you needed and could lend a hand with your luggage. Your membership also gives you access to grocery and meal deliveries, as well as pharmacy pickups if you ever need them.Warm regards,The GoGoGrandparent Team
The pickup was on time, the vehicle was clean and comfortable. The driver was polite and friendly.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Its wonderful to hear your pickup was prompt, the car was tidy and comfortable, and the driver we matched you with came across as courteous and friendly. Your membership also gives you access to grocery and meal deliveries, as well as pharmacy support for prescription pickups.Warm regards,The GoGoGrandparent Team
Very good service transporting me. Nice ************ efficient. Safe feeling.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad the driver we matched you with helped you feel safe and that everything ran efficiently. With ****, you also have access to grocery and pharmacy deliveries and virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
Drivers were on time, courtious, vehicles were clean some driver were talkative and some not which is OK,would use aqain if needed
Business response:
Dear customer,We appreciate you taking the time to share your experience. Its great to hear your rides arrived on time and felt comfortable in clean cars with courteous serviceand that whether the trip was chatty or quiet, it suited you. With ****, you also have access to grocery and meal deliveries, and we can coordinate pharmacy pickups too.Warm regards,The GoGoGrandparent Team
Driver was very prompt. Took my bag from me and was very courteous. Found the quickest way to the airport and helped to settle my nerves. Driver was very kind.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad the driver we matched you with was prompt, courteous, and helped you feel at ease on the way to the airport. Little touches like handling your bag and choosing the quickest route are exactly what we aim for. Your membership also gives you access to grocery and pharmacy deliveries, and even vetted home services if you need help around the house.Warm regards,The GoGoGrandparent Team
When I called for a driver to take me home from airport, the operator was very helpful and I had a driver pick me up within 15 ********** drivers name was ****** He was very courteous. He was on time and he was very friendly. I have hopes that he will be my driver again.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad our representative made it easy to get picked up quickly after your flight. Its wonderful to hear the driver we matched you with was courteous, on time, and friendlywell note your preference for future rides. Your membership also gives you access to grocery delivery, meal orders, and pharmacy pickups whenever you need them.Warm regards,The GoGoGrandparent Team
Driver responded very quickly taking me to church. Many thanks GoGo.I may need you again soon. My car is having issues.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were glad the driver we matched you with arrived quickly and got you to church safely, and well be here whenever you need a reliable ride while your car is being taken care of. As part of your membership, you can also use **** for grocery and meal deliveries, as well as pharmacy pickups.Warm regards,The GoGoGrandparent Team
I'm so pleased, Though 1 ride cancelled, the staff were genuinely concerned and immediately rescheduled, being very careful about the price of the ride, They saved my day. Applause for all the staff being genuinely caring and involved.
Business response:
Dear customer,We truly appreciate you sharing this experience, and its heartening to know our teams care and quick action helped turn things around after that initial cancellation. Your kind words about their thoughtfulness mean a lot, and were so glad you felt supported throughout. With ****, you also have access to home services, meal deliveries, and even virtual senior fitness classes wed love for you to join anytime.Warm regards,The GoGoGrandparent Team
My experience is that every ride request has been responded to promptly.
Business response:
Review Reply Assistant (+) said:Dear customer,Thank you for letting us know how reliable the service has felt for you were glad your ride requests have been handled quickly each time. It means a lot to hear that consistency has made a difference in your experience. Many members like you also enjoy using GoGo for groceries, pharmacy pickups, and even home services to make daily life a little easier.Warm regards,The GoGoGrandparent Team
GoGoGrandparent has a 4.2 star rating with 3,095 reviews.
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