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GoGoGrandparent
About this business
De, driver. His driving safety and on time as well. His very professional, I like him.
Business response:
Dear customer,Were so glad to hear the driver we matched you with made you feel safe and comfortable with his professional and timely service. Its wonderful to know the ride experience left such a positive impression. Your membership also makes it easy to order groceries, schedule meal deliveries, or even join virtual senior fitness classes whenever youd like.Warm regards,The GoGoGrandparent Team
As a first rider, I was very pleased with the experience. The driver, *****, was kind,helpful, courteous. He drove carefully and I felt safe riding with him.He arrived promptly.
Business response:
Dear customer,Were so pleased to hear your first ride went smoothly and that the driver we matched you with made you feel safe and cared for. Its wonderful to know the experience left such a positive impression. As part of your membership, you can also use **** to have groceries delivered, meals brought to your door, or even join our virtual senior fitness classes whenever youd like.Warm regards,The GoGoGrandparent Team
Just what I needed....no app to read! The arrangements and communications were extremely good...just phone and text. They made me feel they were really with me and on top of our needs. The only hiccup was the first ****** had a huge pickup truck with no running boards that was almost impossible for us to get into (we are in our 70s but in good shape). That is probably the fault of **** or Lyft that okayed him. He was very nice and competent and his vehicle was clean and comfortable, once we got into it! The other ****** was ... read more
Business response:
Dear customer,We appreciate you taking the time to share such detailed feedback, and were glad the drivers we matched you with made you feel safe and supported, even if the first vehicle wasnt the best fit. We hear your concern about occasional use, and I can confirm that your account has been closed as you requested. If your needs change in the future, wed be happy to welcome you back to enjoy rides, grocery deliveries, or even meal orders with just a phone call or text.Warm regards,The GoGoGrandparent Team
Great job, and the driver was very professional and a kind person.
The go go grandparent is for seniors. However, ever ride that I have taken has been $ 25 and over adding the concierge fee and anything they can pile on. I might as well take the **** ride on the **** app.THIS IS NOT WORTH IT FOR SOMEOBE ON A FIX INCOME
Business response:
Dear customer,Were sorry to hear about your concerns, especially when budgeting on a fixed income. Weve filed a request for a supervisor to reach out to you directly to review your account with you on the line. If theyre unable to get a hold of you, theyll leave a voicemail with our call-back information, and we ask that you please give us a call when youre able.Thank you for sharing your experience we want to make sure everything is clear and that you feel supported.Warm regards,The GoGoGrandparent Team
This was a wonderful experience. My elderly mom is no longer driving, but I wanted to show her another option for going to the store and getting her weekly groceries. The GoGo phone service was great. Automated calls but an operator came on the phone when we needed the help. Everything went as promised. The rides were smooth and safe. Thanks for helping to make things easier for the elderly!
Business response:
Dear customer,We truly appreciate you sharing such thoughtful feedback, and were so glad to hear your mom felt comfortable and supported using GoGo for her groceries and errands. Its wonderful to know that both the phone service and the driver we matched her with made the process smooth and reassuring. Along with grocery trips, your membership also makes it simple to order meals, request pharmacy deliveries, or even schedule help around the house when needed.Warm regards,The GoGoGrandparent Team
Right on time enjoyed ride will travel again. Real soon thank you
Business response:
Dear customer,Were so glad to hear you enjoyed your ride and that everything went smoothly with timingit means a lot that you plan to travel with us again soon. Many members like you also enjoy using GoGo for grocery delivery, meals, and even virtual fitness classes, which youre always welcome to join.Warm regards,The GoGoGrandparent Team
I was miserable with no way home. I recently had to give up my car and was just turned down without notice at a car rental place. So I went to try **** and an ad for **** came up. Very happy it how easy it was to set up a ride. After I was registered, it took 6 minutes to find a driver and have me picked up. Very happy with the service. Got a 7day free trial, if I did not call in a full year amount would have been put through. Very costly. I called up and gave permission to be switched to the monthly amount.
Business response:
Dear customer,Were so glad to hear that GoGo was there for you when you needed a safe and reliable way home, especially after such a stressful day. Its wonderful to know that getting registered and matched with a driver was quick and easy, and were happy our team could help you adjust your plan to something that fits your needs. As part of your membership, you can also take advantage of home services coordination and grocery deliveries, and wed be delighted to have you join our virtual fitness classes anytime.Warm regards,Th... read more
My driver was great ,had us laughing the whole way. That's an experience for all time.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were thrilled the driver we matched you with kept you smiling and turned the ride into a memorable trip. Your membership also gives you access to grocery and meal deliveries, plus pharmacy pickups if you ever need them.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 2,898 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.