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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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We had a great experience. We booked a ride a week in advance. Received a call the day before confirming the ride and pick up time. Also morning of ride received a call that driver was on the way. Driver was very nice and we arrived at our destination with no issues. This is a wonderful program
Business response:
Dear Customer,Thank you for sharing your fantastic experience! Its great to hear that booking your ride in advance went so smoothly, from the confirmation call to the driver arriving on time. Clear communication and reliable service are at the heart of what we aim to provide, and were glad everything worked seamlessly for you.We hope youll continue exploring all our services, such as grocery, meal, and prescription delivery, as well as home services. And if youre up for some fun, wed love to see you at our weekly virtual fit... read more
Woman Driver Couldn't find the Hospital. I explained she was coming to PHL *********** Driver very polite, safe driver, helped with my luggage.Good experience with Go-Go.Unfortunately, plane was late, and luggage was delayed about an hour.Will use again and will spread the word.
Business response:
Dear Customer,Thank you for your honest feedback! While were sorry to hear about the initial confusion with the driver finding the hospital, were glad your return trip went smoothly with a polite and helpful driver. Its great to know youd use our service again and share your experience with others. If youd like assistance setting up saved locations for easier trip management, our team is always available at **************.Warm regards,The GoGoGrandparent Team
First time using the service, driver was on time,pleasant, very professional and helpful. Will not hesitate using them again.
Business response:
Dear Customer,Thank you for sharing your experience! Were so glad the driver we matched you with was professional, punctual, and made your first ride a pleasant one. Its fantastic to hear youd use our service again. Remember, you can save frequent destinations in your account for even quicker bookings. For any assistance, feel free to reach us at **************.Warm regards,The GoGoGrandparent Team
My first time needing to order a ride! GoGoGrandparent service very nice and helped me thru the whole process. My ride was great, very polite and a good driver.
Business response:
Dear Customer,Thank you for sharing your first-time experience with GoGoGrandparent! Its wonderful to hear our team could guide you through the process and that your ride went smoothly with a polite and professional driver. Dont forget, we also offer services like grocery, meal, and prescription delivery. If you need assistance, were available 24/7 at **************.Warm regards,The GoGoGrandparent Team
All went fine good ride in **** car. The driver was very nice too.
Business response:
Dear Customer,Thank you for sharing your experience! Were so glad to hear the driver we matched you with made your ride enjoyable and that the car was comfortable. Its great to know everything went smoothly. If youd like, we can help set up saved locations on your account for faster bookings. Reach out anytime at **************.Warm regards,The GoGoGrandparent Team
My ride was flawless! Thank you and my driver was wonderful and a good driver as well!
Business response:
Dear Customer,Thank you so much for your kind words! We're thrilled to hear your ride went flawlessly and that the driver we matched you with made your experience so smooth and enjoyable. Ensuring safe, comfortable, and reliable rides is always our priority, and its wonderful to know that was reflected in your ******** love for you to explore our additional services, including grocery, meal, and prescription delivery, as well as home services. And if you're looking for a fun way to stay active, feel free to join our weekly v... read more
Yesterday, Dec. 20th, 2024, I used GoGoGrandparents for the first time. There were small glitches due to misunderstandings. I don't know car brands, the only way I identify a car is by color and plates number. I was told a red car would pick me up. When I came out I saw a red car parked in front of the neighbors' house. I thought the driver had made a mistake, but actually the red car was a vehicle rented by my neighbors. I was also confused when after being told my ride would be arriving in a few minutes that I should call ... read more
Business response:
Dear Customer,Thank you for your detailed feedback and patience as we worked through the initial misunderstandings. For safety, we always provide the last four digits of the vehicle's tag number, and we recommend double-checking this along with the car color before getting into any vehicle. If its not already set up, wed be happy to enable SMS notifications on your account so you can receive vehicle details, including the drivers name, car model, and tag number.Additionally, we hope youll explore our other services, includin... read more
HE WAS MUCH BETTER THAN THE ONE WHO TOOK ME THERE OKAY TO USED AGAIN
Business response:
Dear Customer,Thank you for your feedback! Were glad your experience was an improvement and that you felt comfortable using our service. Its great to hear youd consider riding with us again. If you need assistance with future rides or want to set up saved locations for quick bookings, please call us anytime at **************.Warm regards,The GoGoGrandparent Team
******* was prompt even though he had to travel a long distance to pick me up. He was very courteous and nice.Thank you to *******.
Business response:
Dear Customer,Thank you for taking the time to share your experience! Its wonderful to hear that the driver we matched you with was prompt, courteous, and made your ride pleasant. Were so glad we could assist with your trip. Dont forget, you can save frequently visited locations in your account for quicker ride setups. If you need assistance, our team is here 24/7 at **************.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,527 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.