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GoGoGrandparent
About this business
I took my first ride on GoGo Grandparent. First I was pleased the called me in the morning ( I appreciated that) called 10 minutes before, easy to use instructions. The **** drive was on time and very polite. Just as easy to book return ********** waiting for us to leave performance at **********. The driver was very polite and got us home the fastest and easiest way. My first experience was a 100% positive.
Business response:
Dear Customer,Were so glad your first ride with GoGoGrandparent was such a positive one. Its great to hear the driver we matched you with was polite and timely for both your departure and return. Were especially happy to know the calls and updates helped make the process even smoother for you.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent alrea... read more
The drivers are reliable (i.e., the drivers usually come within the time frame stated.). Most of the drivers have been polite and professional. The rates are somewhat pricey for the distance traveled.
Business response:
Dear Customer,Thank you for taking the time to leave your feedback. We're happy to hear the drivers we matched you with have been timely and professional. We appreciate your comments about pricing and will continue doing our best to provide a valuable and supportive experience.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also ... read more
The ride was good. The driver arrived quickly, drove safely and was friendly, however the wait for an operator was very long, about 50 minutes and the operator had a heavy accent and was kind of hard to understand. Overall it is a good service and valuable in this car dependent area.
I am so pleasantly surprised by your extraordinary service, I am sharing my xperiience with my fellow Senior tenants. I JUST NEED TO ACQUIRE SOME BROCHURES TO = SPREAD THE GOD WORD, I'll be calling you again soon. PS YOUR DRIVERS WERE PRICELESS,
Business response:
Dear Customer,Thank you for your kind wordsit means so much to hear you're sharing your experience with others in your community! Were thrilled that the drivers we matched you with made such a great impression. Wed be happy to help you get brochures for your building.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your ... read more
Worked great getting me to the airport and on my trip for sightseeing.
Business response:
Dear Customer,Were so glad to hear everything worked out smoothly for your airport trip and sightseeing! Knowing we helped make your travel experience easier means a lot.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to make future rides even easier.Warm regards,The GoGoGrandparent Team
didn't expect to be given an option, but was pleased
Business response:
Dear Customer,Thank you for your feedback! Were glad you were pleasantly surprised by the options providedour goal is to make the experience as smooth and personalized as possible.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to make future rides even easier.Warm regards,The GoGoGrandparent Tea... read more
on time,,clean vehicle, polite driver, good trip. will use again.
Business response:
Dear Customer,Were so pleased to hear everything went smoothlyfrom the clean vehicle to the polite driver we matched you with. Knowing youd use GoGo again means a lot to us!We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to make future rides even easier.Warm regards,The GoGoGrandparent Team
My experience with GoGoGrandparent was very good. They answered my call right away and sent me a driver in five minutes. The driver was very nice and took me home safely. I was glad to tip him.
Business response:
Dear Customer,Thank you for sharing your experience! Were happy to hear your call was answered quickly and that the driver we matched you with arrived promptly and got you home safely. We're grateful you took the time to recognize the service.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to mak... read more
Called for help with billing. Mavi was very helpful, knowledgeable and sent emails to help us get logged in to our account. All drivers were courteous. We liked that we did not have to drive on the freeway, they all drove responsibly. We will be using them again.
Business response:
Dear Customer,Were so glad we could help with your billing questions and that the drivers we matched you with made your trips safe and comfortable. Its great to know that avoiding the freeway was appreciated, and were happy to hear youll be riding with us again!We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favori... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,742 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.