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GoGoGrandparent
About this business
The services provided by GoGo Grandparents were impeccable. Scheduling rides could not have been easier. Drivers were punctual courteous professional. ***** customer service is thoughtful and comprehensive.
Business response:
Dear Customer,Thank you for such thoughtful feedback. Were thrilled to hear that scheduling rides has been so easy for you and that the drivers we matched you with were punctual and professional. It also means a lot to know our customer service left a positive impression.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save y... read more
On time, ****** (driver) pleasant and courteous. Couldn't get to the hospital without your services.
Business response:
Dear Customer,Were so glad we could help you get to the hospital safely and on time. Knowing that the driver we matched you with was pleasant and courteous makes us happy to hear.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you in our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to make future rides even easier.Warm regards,The GoGoGrandparent Team
Very pleasant experience, gentlemen were very nice and cordial and friendly
Business response:
Dear Customer,Thank you for your kind words! Were so glad you had a pleasant experience and that the drivers we matched you with made you feel welcomed and cared for.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you in our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to make future rides even easier.Warm regards,The GoGoGrandparent Team
My driver, *****, was excellent. He picked me up fast and drove me home. Great ****************
Business response:
Dear Customer,Were so happy to hear your ride went smoothly and that the driver we matched you with provided great service. Its always our goal to make sure each trip is prompt, safe, and pleasant.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you in our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to make future rides even easier.Warm regards,The GoGo... read more
Thank God for GoGoGrandparent. I would have been stranded many times. And the drives are always caring and helpful.
Business response:
Dear Customer,Thank you so much for sharing your experience. We're glad we could be there when you needed us most, and that the drivers we matched you with helped you feel cared for along the way.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you in our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your favorite locations to make future rides even easier.Warm regards,The GoGoG... read more
They are a absolute God-Sent. Very professional, patient and go out of their way to accommodate you. I feel safe & secure with them. When AARP shared information about them to me I just couldn't believe it. I felt like a thousand pounds had been lifted off me. Thank you.
Business response:
Dear Customer,Were incredibly grateful for your kind words. It means a lot to know that our service has helped ease your burden and helped you feel safe and supported. Were honored to be part of your journey and appreciate you taking the time to share your experience.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your ... read more
I used the meal delivery service and the process was easy and lifesaving. The only issue I incurred is that you have to be very specific about small items i.e. bread to be included in your order and that some items that you may be able to order in the restaurant is not available through the delivery service. I must admit I am new to the ordering service so this issue may be the standard and I just didnt know.
Business response:
Dear Customer,Thank you for sharing your experience with our meal delivery servicewe're so glad to hear the process was easy and that it made a meaningful difference for you. Your note about needing to be specific with certain items is helpful, and you're rightsome restaurants offer a limited menu through delivery, which can take some getting used to. We appreciate your understanding as you navigate the service for the first time, and were always here 24/7 if you need help placing an order or have questions along the way.We ... read more
I suggest providing a designated sign or permit for handicap passengers to ensure they have access to appropriate parking spaces. This could help make their experience smoother and more convenient.
Business response:
Dear Customer,Thank you for your helpful suggestion. We truly appreciate thoughtful feedback like thisit helps us continue improving the experience for everyone. While we dont directly provide the vehicles, we do our best to share important information with drivers and work closely with our transportation partners to support accessibility needs. Please know were here 24/7 to assist you with your rides, and we hope youll explore our additional services like grocery, meal, and prescription delivery, along with our weekly live ... read more
The 4 times I have used gogogp, the drivers have always been prompt and courteous; the cars have been clean. Each of the drivers has left me feeling comfortable with their driving and obeyed all rules of driving. I fully endorse this service and would advise others to take advantage of it.
Business response:
Dear Customer,Thank you for your thoughtful and encouraging feedback. We're thrilled to hear that the drivers we matched you with were prompt, courteous, and made you feel safe and comfortable. Your endorsement means a great deal to us. We hope youll continue exploring all that we offerincluding grocery, meals, and prescription delivery, plus help around the home. And wed love to see you at our live virtual fitness classes every Wednesday and Friday! If you havent already, we can also save your favorite locations to make fut... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,742 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.