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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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My driver was very nice and professional Helped me out of the car, with my bad knee, I like GOGO Grandparent, car service, Thank You.
Business response:
Dear Customer,Thank you for your feedback! Were so happy to hear that the driver we matched you with was able to help you out of the car and make your experience with GoGoGrandparent a positive one. We strive to provide safe and reliable service every time. Dont forget to take advantage of our other services like groceries and meals, and join us for our virtual fitness classes every Wednesday and Friday! If you need help or have any questions, our 24/7 team is always here for you at **************.Warm regards,The GoGoGrandp... read more
I have recently found myself without any transportation. Go Go Grandparent has given me back my ability to get around, without having to depend upon others. I live in subsidized housing, and have highly recommended this company.
Business response:
Dear Customer,Thank you for your heartfelt review. We're truly honored that GoGoGrandparent has helped restore your independence and mobility. It's our mission to make getting around as easy and stress-free as possible, especially for those living in subsidized housing or who need extra support. We appreciate your high recommendation and are here to help you continue exploring our services, including grocery and meal deliveries, as well as our weekly virtual fitness classes. If theres anything else we can assist with, please... read more
Very helpful providing 4 round trip rides for free to medical appointments per month.I had a problem today and a young man named *** was very helpful filing a report for me requesting a waiver for my round trip ride today because the medication treatment I was supposed to receive malfunctioned and was not successful, therefore making it necessary for me to have to return in 10 days for a repeat ********** that time I will have no more free rides with GoGoGrandparents and dont have money to pay for transportation and not able... read more
Business response:
Dear Customer,Thank you so much for sharing your detailed feedback! Were sorry to hear about the situation with your medical appointment, and were glad that a report was filed to help with your case. We hope your future experiences with GoGoGrandparent are just as smooth and pleasant as before. We also offer services like groceries and meals and have virtual fitness classes you can join! If you have any questions or need further assistance, please call us anytime at **************.Warm regards,The GoGoGrandparent Team
Communication is great. Kurtis is very nice. I felt safe and was delivered on time.
Business response:
Dear Customer,We appreciate your kind words! We're so glad that communication with our team met your expectations and that you felt safe and well taken care of during your ride. We strive to provide a seamless experience for every trip. We hope you take full advantage of all our services, including grocery and meal deliveries, and join our weekly virtual fitness classes! If you ever need assistance, we're available 24/7 at **************.Warm regards,The GoGoGrandparent Team
My experience was excellent. The driver was kind an curtesy. I give five stars.
Business response:
Dear Customer,Thank you so much for your five-star review! We're thrilled to hear that the driver we matched you with provided excellent service and made your experience a pleasant one. We hope you continue using GoGoGrandparent for your future rides and explore our other services, like grocery and meal deliveries. Don't forget to check out our weekly virtual fitness classes every Wednesday and Friday! If you'd like, we can also save your frequent locations for easier ride ordering. Our team is available 24/7 at ************... read more
I took my first GoGoGramp round trip earlier this evening. It was a very convenient and pleasant experience. Everyone I spoke with at their offices was amiable, helpful, considerate and "professional" (in the good way).My driver's and I had some enjoyable chats and a few laughs. What a fine way to dart out to take care of something, but have the outing transformed by the ease, comfort, efficiency and pleasure of doing so like that.
Business response:
Dear Customer,Thank you for your wonderful feedback! Were thrilled to hear that your round trip was enjoyable and that you had some great conversations with the drivers we matched you with. Were here to make each ride as comfortable and convenient as possible. We also encourage you to join our weekly virtual fitness classes and take advantage of all our other services. Remember, our team is available 24/7 at ************** to assist you with anything you need, including adding saved locations for easy ride ordering.Warm rega... read more
The drivers were extremely kind and helpful. I am greatful to have these people as a resource. Thank you.
Business response:
Dear Customer,Thank you so much for your five-star review! Were thrilled to hear that your driver was courteous, and that you felt safe and taken care of during your trip. Its wonderful to know that our communication worked well for you. We also offer services like grocery and meal deliveries, and our virtual fitness classes are a great way to stay active! Please dont hesitate to call our 24/7 team at ************** for any assistance.Warm regards,The GoGoGrandparent Team
Fast, polite and a good safe driver. Will diffently use again!
Business response:
Dear Customer,Thank you for sharing your experience with us! We're so happy to hear that the drivers we matched you with were kind and helpful. Were glad that GoGoGrandparent can be a resource for you. We also offer services like grocery and meal deliveries, and we hope youll check out our weekly virtual fitness classes! Should you need any help or want to save frequent locations to your account, give us a call anytime at **************.Warm regards,The GoGoGrandparent Team
It was my girst time! Could not have been easier!! I highly recommend using go go!!
Business response:
Dear Customer,Thank you for recommending **********************! We're glad your first experience was smooth and easy, just how we aim to make it for all our riders. We hope you continue using our services and join our virtual fitness classes on Wednesdays and Fridays! Dont hesitate to call us if youd like to add saved locations for quicker future rides. Were available 24/7 at **************.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,531 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.