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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
Get directions
**** was early and knew where I was located. The short ride was great.
Business response:
Dear Customer,Thank you so much for sharing your positive experience with GoGoGrandparent. We're thrilled that the driver we matched you with knew your location and provided a great ride. We hope you continue to take advantage of all our services like grocery, meals, and more, and don't forget to check out our weekly virtual fitness classes every Wednesday and Friday! If youd like, we can save your frequently visited locations for easy ride ordering in the future. Should you ever need assistance, our 24/7 support team is alw... read more
**** was on time, very helpful, and a safe driver. Im impressed with the quality of the service!
Business response:
Dear Customer,Were so happy to hear that the driver we matched you with provided helpful and safe service! Your satisfaction means the world to us, and we hope you continue enjoying all the services GoGoGrandparent offers. Our weekly virtual fitness classes are a great way to stay connected too. Feel free to add your favorite locations to your account for easier ride ordering, and as always, were available 24/7 to assist you at **************.Warm regards,The GoGoGrandparent Team
My first rides with GoGo were very good. They were on time which I appreciated. They were supposed to be informed I needed them to come to my door to help me with wheelchair and then put wheelchair in vehicle. Neither ride to destination or from destination knew I had a wheelchair. Yet my email confirmations indicate that information. Don't know how that happened. I will be continuing to use GoGo Grandparents.
Business response:
Dear Customer,Thank you for your kind words and for sharing your experience with us. Were glad to hear that your first rides with GoGoGrandparent were timely and appreciated! However, we sincerely apologize for the oversight regarding your need for assistance with your wheelchair. While we do our best to pass along specific needs to the drivers we match you with, it is important to note that drivers are not always able to provide door-to-door assistance. The driver can help with placing your wheelchair in the vehicle, but we... read more
It was GREAT... I will use over and over again....
Business response:
Dear Customer,Were so happy to hear your rip with GoGoGrandparent was a success! Its wonderful to know that everything worked out smoothly and that youre satisfied with the service. Wed love to see you join our virtual fitness classes every Wednesday and Friday. We also offer grocery and meal deliveries, so feel free to explore those options as well. If you need any assistance or want to add saved locations to your account for future rides, our 24/7 support team is here to help at **************.Warm regards,The GoGoGrandpar... read more
This was my initial ride with GoGo and everything went very smoothly. My car driver, ******* was professional, courteous and friendly. I am impressed by the entire operations of ****. I will definitely use **** again.
Business response:
Dear Customer,Were delighted to hear that your experience with GoGoGrandparent was great! Were committed to providing excellent service every time, and its wonderful to know you plan to use us again. We hope you take advantage of our other services like grocery and meal deliveries, and dont forget to join our virtual fitness classes every Wednesday and Friday! If you need any help saving locations for future rides, please dont hesitate to call our 24/7 support at **************.Warm regards,The GoGoGrandparent Team
My first ride with you. Driver was pleasant and we had a good conversation. It was a safe trip too.
Business response:
Dear Customer,Thank you for your kind words! Were so glad to hear that your first ride with GoGoGrandparent was safe and enjoyable. We strive to ensure every trip is a great experience. We hope you continue to use our services for all your future needs, and dont forget to explore our grocery and meal delivery services as well. Wed also love to have you join our virtual fitness classes every Wednesday and Friday! If you have any questions or need to save locations for future rides, call us at **************.Warm regards,The G... read more
I loved the ride and will do it again when I need it
Business response:
Dear Customer,Thank you for sharing your first ride experience with us! Were thrilled to hear that everything went smoothly and that the driver we matched you with was professional and friendly. Were happy that youre impressed with ***** operations and look forward to serving you again soon. Remember, we also offer grocery and meal delivery services and host virtual fitness classes every Wednesday and Friday. For any questions or assistance with saving locations for future rides, please call our 24/7 support at *************... read more
I have the comfort of knowing that the drivers are aware of limited mobility. My driver was pleasant and patient. I have saved money because non-emergency medical transportation is very expensive. I am now more comfortable using this service to provide transportation to other activities like church, library and take myself to lunch. The monthly fee is affordable.
Business response:
Dear Customer,Thank you for the glowing review! Were thrilled to hear youve had a great experience with our service and that our agents were able to help with your ride needs and deliveries. We look forward to continuing to provide excellent service for all your needs, whether its rides or meal deliveries. Wed love for you to join our virtual fitness classes every Wednesday and Friday too! If you need anything, such as saving locations for quicker ride orders, our 24/7 support is available at **************.Warm regards,The ... read more
Go go is an excellent ride and gourmet food provider. Each agent has been an excellent customer service agent. They are professiona, patient and highly intelligent ! I am a repetitive customer. I highly recommend them !
Business response:
Dear Customer,Were so glad to hear that you had a fantastic experience with GoGoGrandparent! From explaining how the service works to the prompt arrival of the driver we matched you with, were delighted that everything went smoothly. Its great to know you found our service affordable too! Dont forget, we also offer grocery and meal deliveries, and wed love to see you in our virtual fitness classes every Wednesday and Friday. If you need any assistance, feel free to reach out to our 24/7 support at **************.Warm regards... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,531 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.