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GoGoGrandparent
About this business
My first time and I was nervous. I had first tried to set up an account with Uber, but it got too complicated. GoGo as able to walk me through it and answer all my questions. And I had many. I was and am surprised at how they are able to create an individually centered plan just for me; choice of cars, my level of mobility, and a plan that fits my needs. They made it easy for me to cancel a ride, set up a ride ahead of time [which I did] and keep me informed by phone and email who my driver would be and what kind of car they... read more
Business response:
Dear Customer,Thank you so much for sharing your experience. Were truly honored to be part of your journey, especially as you navigate a system that can sometimes feel overwhelming. We're glad our team could walk you through everything step-by-step and create a setup that feels tailored to your needs. From advance scheduling to live updates and ride cancellations, were here to make things simple and stress-free. We hope youll also explore our other serviceslike grocery, meals, and prescription deliveryand join us for our liv... read more
Excellent service right on time. My driver Jose is the best!!!! I would definitely use this service again and would highly recommend to everyone.
Business response:
Dear Customer,Were so glad to hear your experience was excellent! Its wonderful that the driver we matched you with made such a positive impression and got you where you needed to be on time. Thank you for recommending ******** proud to offer services that feel reliable and safe. Dont forget, we can also help with groceries, meals, home services, and prescription delivery. Wed love to see you join our live virtual fitness classes every Wednesday and Friday too! As always, you can save your favorite addresses for quick ride o... read more
GoGoGrandparent is a fast and reliable way to travel. I feel safe with people they send to me to travel with.
Business response:
Dear Customer,Thank you for your kind words! Were so happy to hear that you feel safe and that our service has been fast and reliable for you. Making sure every ride is smooth and worry-free is our top priority, and we appreciate you sharing your experience!In addition to rides, we also offer grocery, meal, and prescription delivery, as well as home services. Wed love for you to check out our live virtual fitness classes every Wednesday and Friday! If you ever need assistance, were here 24/7, and we can save your frequent lo... read more
My driver, ******, arrived on time. His car was immaculately clean, we had a very enjoyble chat all the way to my appointment. I couldn't have been more pleased with my first experience.
Business response:
Dear Customer,Were so glad your first experience with GoGoGrandparent went so smoothly! Its wonderful to hear that the driver we matched you with arrived on time and that you enjoyed the conversation along the way. We always aim to make every trip comfortable and reliable. We hope youll continue to explore our other services too, like grocery delivery, prescription drop-offs, home services, and meals. And dont forgetwe host free virtual fitness classes every Wednesday and Friday! Were also happy to add any saved locations to... read more
I received a phone call telling me that he would be there in 3 minutes. ******* arrived on time. He drove me to my eye doctor and along the way we talked.. He was very nice. This was my first time using GoGo grandparent and I will be using them again.
Business response:
Dear Customer,Were so glad to hear that your first experience with GoGoGrandparent went smoothly! Its great that the driver we matched you with arrived on time, got you to your eye doctor safely, and made the ride enjoyable. Providing reliable and friendly service is what we aim for, and were happy to know youll be using us again!We also offer grocery, meal, and prescription delivery, as well as home services, and we hope you take advantage of them. Wed love for you to join our live virtual fitness classes every Wednesday an... read more
In my need for transportation as the result of having my vehicle stolen I quickly learn that not having a vehicle is a very large inconveinience for the simplist of needs and taking it fot granted is a big mistake and even the best of friends very quickly tire of being asked to give you a ride anywhere !I tried calling a cab the other day to get home from a restaurant , zi was told it would be 45 minutes to an hour for the driver to even get to my location , he never showed up and I suspect it was because it wasn't a very lo... read more
Business response:
Dear Customer,Were so glad you found us, and we appreciate you sharing your experience! Not having access to transportation can be a huge challenge, and were happy to hear that the driver we matched you with was prompt, polite, and made your ride smooth and enjoyable. We love hearing how our service made a difference for you, and were thrilled to be your new transportation of choice!Beyond rides, we also offer grocery, meal, and prescription delivery, as well as home services to make life a little easier. Wed also love for y... read more
It was the best ride I enjoyed it so great driver loved it.
Business response:
Dear Customer,Were thrilled to hear you had such a great ride! Its wonderful that the driver we matched you with made your experience enjoyable. Ensuring safe, comfortable, and friendly service is what we strive for, and were glad you loved it!Beyond rides, we also offer grocery, meal, and prescription delivery, as well as home services. Wed love for you to check out our live virtual fitness classes every Wednesday and Friday! If you ever need assistance, were available 24/7, and we can save locations to your account for eas... read more
My driver arrived on time, Nice man, inside the *** was very clean. The was weather was very wet, drizzly, moderate traffic, He was a Very good and patient driver. Got me to the appointment within my allotted time. He also was the very same driver to bring me home from my appointment.
Business response:
Dear Customer,Thank you for sharing your experience! Were so glad the driver we matched you with arrived on time, provided a smooth ride despite the wet weather, and was patient and professional throughout your trip. Its great to hear that he was also able to bring you homeits always nice to have a familiar and reliable driver.We hope you continue to take advantage of our services beyond rides, like grocery, meal, and prescription delivery, as well as home services. We also offer live virtual fitness classes every Wednesday ... read more
I have used ***** about a dozen times with no problem. Planning on using them in future
Business response:
Dear Customer,Thank you for being a loyal ********************** user! Were so happy to hear that youve had a smooth experience each time and that you plan on using us in the future. Providing reliable service is our top priority, and were grateful to be part of your transportation solution.We hope you also take advantage of our additional services, like grocery, meal, and prescription delivery, as well as home services. Plus, wed love to see you in our live virtual fitness classes every Wednesday and Friday! If you ever nee... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,742 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.