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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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I had a wonderful experience with the driver, he was very professional and courteous and friendly. very polite and talkative all the way through the airport. you don't find people like that these days. and I liked that! I'd use GoGoGrandparent for all my transportation needs everytime!! Thanks very much GoGoGrandparent for a great service to us seniors!!! God Bless You!!! *************************.
Business response:
Dear Customer,Its wonderful to hear that you had such a positive experience with the driver we matched you with, especially during your trip to the airport. Were glad you enjoyed the conversation and found the service helpful. We hope you continue using GoGoGrandparent for all your transportation needs, and we invite you to try out our grocery delivery and meal services too! Wed love to have you in our virtual fitness classes every Wednesday and Friday. If you ever need assistance, dont hesitate to call us at **************.... read more
This was my first ride with Go Go the service was great. I Recommend for all Keep up the good work ****
Business response:
Dear Customer,Thank you for your kind review! We're so glad to hear that your first experience with GoGoGrandparent was great. Were committed to keeping up the good work and providing excellent service. Dont forget to take advantage of our other services like grocery and meal delivery. Youre also welcome to join our virtual fitness classes every Wednesday and Friday! If you need assistance or want to add saved locations to your account for easy ride ordering, call our 24/7 support at **************.Warm regards,The GoGoGrand... read more
My first time using your service. I received complete, accurate and friendly service from the staff on the phone, and the pickup was flawless. The driver and vehicle identified perfectly and I was notified via text and phone of his arrival. He was professional, friendly and courteous. Great service!
Business response:
Dear Customer,Thank you for your glowing review! We're thrilled to know that your first experience with us was flawless, from receiving accurate information over the phone to meeting the driver we matched you with. We aim to provide excellent service every time! Dont forget to explore our other offerings like grocery delivery and meals. We hope to see you in our weekly virtual fitness classes! If you need any assistance or would like to save locations for easier future rides, please call us anytime at **************.Warm reg... read more
The driver did an excellent job by keeping driving the speed limit and getting us to the Atlanta international terminals for our flight out.
Business response:
Dear Customer,Were so happy to hear that the driver we matched you with was courteous and provided excellent service. Its great to know you arrived safely at the ******* terminals. Were here to assist with all your travel needs, and we hope you take advantage of our other services like meal delivery. Youre also welcome to join our virtual fitness classes every Wednesday and Friday. If you have more trips planned, remember you can always call us at ************** to save locations for quicker ride orders.Warm regards,The GoGo... read more
Easy to reserve ride. On time pick up. Very good driving.
Business response:
Dear Customer,Thank you for the kind words! We're so glad to hear that reserving your ride and the experience with the driver went smoothly. We hope you continue to use GoGoGrandparent for all your transportation needs, and dont forget that we also offer services like grocery and meal deliveries. Wed love to see you in our virtual fitness classes every Wednesday and Friday! If you have any other questions or want to save locations for easier ride ordering, feel free to call our 24/7 support at **************.Warm regards,The... read more
I had a very noce driver, (*****) and a very pleasant ride Thank-you
Business response:
Dear Customer,Thank you for your kind feedback! Were glad the driver we matched you with made your ride a pleasant one. Were here to help with all your transportation needs, as well as grocery and meal deliveries. Dont forget to check out our weekly virtual fitness classes! Were available 24/7 at ************** if you ever need anything.Warm regards,The GoGoGrandparent Team
If youre wanting to handle details of an **** ride by phone and get an estimate of the cost - this is a fantastic service. However, it does take longer than arranging online and there is a concierge fee on top of the ride cost. Otherwise great service!
Business response:
Dear Customer,Thank you for your detailed review! Were glad you find the service helpful, and we understand that the phone-based service can take a little more time. Were always here to help, and we hope you continue to use our services for your rides, groceries, and more. If you need any assistance, were available 24/7 at **************.Warm regards,The GoGoGrandparent Team
My first time tonight using it for my mom. Driver very nice but was told by the office that I would get a call telling me my mom was home and that did not happen. A little disappointed but hoping that wont happen again
Business response:
Dear Customer,Thank you for sharing your experience with us, and we sincerely apologize for the disappointment regarding not receiving a call when your mom arrived home. We completely understand how important that reassurance is.We've already forwarded this issue to our engineering team to ensure that you receive a text message for future rides, as promised. Your feedback is incredibly valuable, and we're committed to making sure this doesn't happen again.Thank you for giving us the opportunity to serve you and your mom. If ... read more
******** was so wonderful to talk with. She explained your plan so well. I am sure when I sign up, I will be very satisfied. Am looking forward to it. Great customer service ????
Business response:
Dear Customer,Thank you for sharing your positive experience! Were thrilled to hear that your conversation with our team was helpful, and were looking forward to having you as part of GoGoGrandparent. Dont forget to check out our weekly virtual fitness classes, and if you need anything, feel free to contact us at **************.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,531 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.