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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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Really above standards I would have expected! My CSR (****) was great.Thanks GoGo!
Business response:
Dear Customer,Were so pleased that your experience exceeded your expectations! Its great to hear that you had such a positive interaction with our team. We hope you continue to enjoy all the services we offer, like grocery delivery, meal ordering, and more. Our weekly virtual fitness class every Wednesday is a fun way to stay connected and active, too! Remember, we can add saved locations to your account for even quicker ride scheduling, and we're available 24/7 to assist at **************.Best regards,The GoGoGrandparent Te... read more
I used the service for my eye doctor appointment. The driver picked me up from my home promptly and he was very nice. The driver that picked me up at the doctor's office was very prompt and also very nice. Great service!
Business response:
Dear Customer,Thank you so much for sharing your experience! We're thrilled to hear that everything went smoothly with your eye doctor appointment. The driver we matched you with sounds like they provided the prompt and friendly service we strive to offer. We hope you take advantage of all our services, including grocery delivery, meal ordering, and more. Don't forget about our weekly virtual fitness class every Wednesdayits a great way to stay active! If you'd like, we can also add saved locations to your account to make fu... read more
Great drivers that are kind, helpful, and respectful. I enjoy riding with GOGO drivers.
Business response:
Dear Customer,Thank you for your kind review! Were so pleased to hear that the driver we matched you with provided a kind, helpful, and respectful experience. Its important to us that every ride is comfortable and enjoyable, and were glad we could meet your expectations. We hope youll continue to use our service and explore all the other services we offer, such as grocery, meal, and medication delivery. Wed also love to have you join our weekly virtual fitness classes every Wednesday! For any assistance or if youd like to sa... read more
I had a change in drivers. That was okay. I’m disappointed that the price isn’t really that much less than regular Uber. I will still use it though.
Business response:
Dear Customer,Thank you for your honest feedback! Were glad to hear that your ride went smoothly even with the change in drivers. While our service connects you to third-party apps like ***** we strive to offer more than just a ride including the convenience of 24/7 phone support, saved locations for quicker ride ordering, and additional services like grocery and meal delivery. We understand that pricing can sometimes feel close to what you might find on regular apps, but were here to provide that extra layer of support and ... read more
GoGo Grandparent provides a safe way to travel as they know when and by whom you are to be picked up. They are accommodating to those of us who are unable to hear well on the phone as you can either listen to the recorded information or ask to speak to a person so you can clarify any confusion. This service is especially valuable during busy hours, when it may take several calls to get a taxi.
Business response:
Dear Customer,Thank you so much for sharing your experience with us! Were delighted to hear that you feel safe using our service, especially knowing that we keep track of your rides and who is picking you up. Our goal is to make transportation accessible and worry-free for everyone, and were glad to hear that were meeting your needs, especially with our accommodating support team. We hope you continue to enjoy the convenience of our service and explore our other offerings like grocery, meal, and medication delivery. Wed also... read more
GoGo is efficient and easy to make contact. A valued service!
Business response:
Dear Customer,Thank you for your review! Were pleased to hear that you find GoGo to be efficient and easy to use. Our goal is to make your experience as smooth as possible, and its great to know that you value the service we provide. We hope you continue to take advantage of everything we offer, including grocery and meal delivery, and wed love to see you in our weekly virtual fitness classes every Wednesday. If you ever need assistance or want to save frequent locations for quicker ride ordering, our 24/7 phone support is h... read more
had my doubts about the service ,but the first ride went great and driver went straight to address given ,very satisfied and the ride home was just as good ,thank you all so much, will use ya:ll again
Business response:
Dear Customer,Thank you for giving us a chance, and were thrilled to hear that your first ride went great! Its wonderful to know that both your trips were smooth and that the driver we matched you with got you safely to your destinations. Were here to make your transportation worry-free, and were glad we could meet your expectations. We hope you continue to use our services, and wed love for you to take advantage of our other offerings like grocery and meal delivery. Dont forget to join our weekly virtual fitness classes eve... read more
Great service from *******! On time, Clean car and friendly. 5***********************
Business response:
Dear Customer,Thank you so much for your review! Were delighted to hear that the driver we matched you with provided timely, clean, and friendly service. Were committed to connecting you with drivers who make your ride experience comfortable and enjoyable. We encourage you to explore our other services like grocery, meal, and medication delivery, and wed love to have you join our weekly virtual fitness classes every Wednesday. If you ever need to save frequent locations for easy ride ordering or need assistance, our 24/7 pho... read more
I was picked up courteously, right on time, and with allot of help with my luggage from a young driver named ******. It was a courteous, punctual and correct drive to my destination in *********. It took the amount of time estimated from ********** to *********. It was a pleasant drive and I would recommend Uber to everyone.*****************************
Business response:
Dear Customer,Thank you for sharing your positive experience with us! We're delighted to hear that the driver we matched you with provided such courteous and punctual service, especially with helping you with your luggage. Were glad that your trip to ********* went smoothly and as expected. We hope you continue to enjoy our services, and please remember that we can add saved locations to your account for even easier ride ordering. We also offer a variety of other services like grocery, meal, and medication delivery, and wed ... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,532 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.