This profile has been claimed by the business owner or representative.
GoGoGrandparent
About this business
Great ride service. Excellent and quality drivers who are Great at making you feel comfortable and taking you to your destination. Have used for years and absolutely completely satisfied with service at a affordable price. Would recommend to anyone to try and see how Great this means of transportation is.
Business response:
Dear Customer,Were so grateful for your loyalty and support over the years! It means the world to us to hear that youre completely satisfied with the drivers weve matched you with and that our service has provided such great value to you. Your recommendation to others is the highest compliment we could receive, and we truly appreciate it.We hope youll continue to explore all the ways we can assist you, from meal delivery to prescription pickups and more. Dont forget to join our virtual fitness classes every Wednesday and Fri... read more
At 80 and older I can imagine ways this service helps but the added value over direct contact with rideshare is limited to planned trips to distant cities like ***** for a 2 week Cruise.
Business response:
Dear Customer,We appreciate you sharing your thoughts! Its great to hear how you can imagine our service providing value for planned trips, such as a two-week cruise. While we understand that every individual has unique needs, were happy that GoGoGrandparent could be part of your transportation options.Remember, we offer additional services like grocery deliveries and exercise programs, which might add further value to your experience. If you have any questions or need assistance, our 24/7 team is here to help at ***********... read more
Very friendly and helpful persons. Took me to my destination with no problems. I would recommend this company to anyone who is looking for transportation assistance, I will contact them again when I am needing transportation assistance.
Business response:
Dear Customer,Thank you so much for your kind review and recommendation! Its fantastic to hear that the driver we matched you with made your trip so smooth and enjoyable. Your positive experience with our service is what we aim for every day.Remember, GoGoGrandparent is here for more than just transportation. We offer services like grocery delivery and prescription pickups, and you can save your most-used locations for even faster scheduling. Be sure to check out our virtual fitness classes every Wednesday and Friday. If you... read more
So far, based on my experience, everything's been going very well w/ GoGoGrandparent in Newton, Mass. All the drivers have been cordial and professional. However, the fluctuation in price during "high demand" times can be a real hardship. Sometimes the cost for a ride is ridiculous.
Business response:
Dear Customer,Thank you for sharing your experience with us and for highlighting the professionalism of the drivers. Were glad to hear that your overall experience has been positive so far.We understand that price fluctuations during "high demand" times can be frustrating. These fluctuations, often referred to as "surge pricing," occur when there are more ride requests than available drivers in the area. During these times, prices increase to encourage more drivers to come online and meet the ********* help minimize the impa... read more
Good drivers sometimes I have had to change where I am going and the drivers will work with me.
Business response:
Dear Customer,Thank you for sharing your experience with us! Were so glad the driver we matched you with was flexible and able to accommodate your changes in destination. Your satisfaction means so much to us, and were happy to hear that our service continues to meet your needs.Dont forget that you can take advantage of our other services, like meal and prescription deliveries, and save your most frequently visited locations for even easier ride scheduling. Wed love to see you in one of our virtual fitness classes, held ever... read more
I started using GoGo Grandparent in 2022 after a long hospital stay. I was not up to driving and was not well enough to walk from the parking lot to the door. GoGo took me to doctor's appointments and physical therapy, They got me to my on appointments on time and picked me up promptly when I called. The drivers were friendly and courteous.I have been back to driving but am keeping my **** membership active by ordering food from local restaurants. The food has been coming promptly. I have used GoGo the times my car has been ... read more
Business response:
Dear Customer,Thank you for sharing your journey with GoGoGrandparent. Were so pleased that our service has been a reliable and empowering resource for you, from getting you to doctors appointments during recovery to helping with food delivery and transportation while your car was in the shop. Its wonderful to hear that weve helped maintain your independence and provided peace of mind.We hope youll continue to take advantage of all our services, like grocery and prescription deliveries, and perhaps join our live virtual fitn... read more
Ride arrived promptly, driver was helpful, polite, very capable driver. I will definitely be using GoGo again and I'm going to tell all my friends about their service. Also, the price was very reasonable. Good experience all around!
Business response:
Dear Customer,Were thrilled to hear about your positive experience with the driver we matched you with! Its great to know they were polite, helpful, and ensured you had a safe and enjoyable ride. We also appreciate your kind words about our service and are so glad youll be using us again and recommending us to others.Remember, GoGoGrandparent offers more than rides! From meal deliveries to home services, were here to help with your day-to-day needs. Be sure to join our live virtual fitness classes on Wednesdays and Fridays, ... read more
Great! On time, updated as to time, location of driver. A+
Business response:
Dear Customer,Thank you for your wonderful feedback! Were so happy to hear that your ride was on time and that you appreciated the updates about the drivers location. Your positive experience is exactly what we strive for, and were glad we could make your trip smooth and worry-free. We look forward to assisting you again soon!We also encourage you to explore all of GoGoGrandparents services, such as grocery delivery, prescription pickups, and home services. Dont forget to join our live virtual fitness classes every Wednesday... read more
*** answered my questions in a timely and excellent manner.
Business response:
Dear Customer,Thank you for your kind words and for sharing your positive experience! Were thrilled to hear that your questions were answered promptly and to your satisfaction. Providing excellent customer support is a priority for us, and were glad it made a difference for you.We hope youll explore all the other ways we can assist, like grocery delivery, prescription pickups, and home services. Additionally, we invite you to join our live virtual fitness classes every Wednesday and Friday.If theres anything else we can assi... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,744 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.