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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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This was my first ride I don't like riding with some people but **** was skilled and made me comfortable Also very kind and friendly A++service
Business response:
Dear customer, it's wonderful to hear that your first ride with us met your expectations and that you felt comfortable and safe with our driver. We're committed to maintaining a high standard of service and kindness on all our rides. We appreciate your feedback and the A++ rating! Best regards, The GoGoGrandparent Team.
Today was the first day I used Go Go Grandparents, My husband and I are disabled. We tried using UBER scheduling the appointments by ourselves it was a problem. We Love Go Go Parents because they make it so easy to schedule the appointments for us. They also remind us calling us ,for our appointments . Go Go Grandparents give you the time , and date you will be picked up, drivers information and the cars are compact. Dont have to worry about using vehicles that we cant go on due to our disability. Thank you ?? Go Go Grandpar... read more
Business response:
Dear customer, thank you for trusting ********************** with your transportation needs. We're so glad to hear that our service has made scheduling rides easier and more accessible for you and your husband. Your recommendation is highly valued, and we're committed to continuing to provide this level of support and convenience. Thanks again, The GoGoGrandparent Team.
I was having a computer problem with moving the address location pin on the ****** Map.*** was my phone rep, and she patiently went through the process of setting it up herself. What could have been a frustrating experience in moving the pin to a more accurate home pickup location was handled on her end. It was, and is, appreciated.
Business response:
Dear customer, thank you for sharing your experience with our wonderful customer service rep. We're pleased she could help make the process of setting your pickup location smoother and less frustrating. It's feedback like yours that reminds us of the importance of patience and support in our service. Thank you for recognizing our efforts, The GoGoGrandparent Team.
I HAVE HAD A GREAT EXPERIENCE WITH **** GRANDPARENTS ****
Business response:
Dear customer, we're delighted to hear about your great experience with us! We strive to provide excellent service and are glad to know it's appreciated. Thank you for choosing GoGoGrandparent, and we look forward to continuing to serve you. Warm regards, The GoGoGrandparent Team.
I just set up an account for a family member to use. The agent, ***** was professional, knowledgeable and patient as she listened to the situation and guided me through the process. I appreciate her friendly demeanor and her attention to detail. Thank you *****! What a great experience getting to know GoGoGrandparent.
Business response:
Dear customer, we're delighted to hear about your great experience with us! We strive to provide excellent service and are glad to know it's appreciated. Thank you for choosing GoGoGrandparent, and we look forward to continuing to serve you. Warm regards, The GoGoGrandparent Team.
I spoke with *** on the messaging page and she was really helpful. She got me set up on the dashboard and I'm ready to go!I also spoke with ****** who gave me information about this service and was very helpful.Thank you to both ladies for their help!
Business response:
Dear customer, thank you for your wonderful feedback about our wonderful operators. We're thrilled they were able to assist you effectively with the dashboard and provide all the information you needed. Our team is committed to offering helpful and friendly service every step of the way. We appreciate your acknowledgment. Warm regards, The GoGoGrandparent Team.
Operator was very thorough about the business and how I could benefit from it. I am a 72 yr old female senior. She was very patient and passionate about the service.
Business response:
Dear customer, it's fantastic to hear about your positive experience with our wonderful operator and our service overall! We're glad that our team could provide you with the support and guidance you needed. Your appreciation motivates us to keep delivering excellent service. Thank you for sharing, The GoGoGrandparent Team.
Used Go-Go for the first time today for ride service. I am so happy that I found them! Their **************** staff are so friendly and patient, it is actually a pleasure to speak with them. Everything went really smooth and I look forward to using them again.
Business response:
Dear customer, we appreciate you taking the time to share your first experience with us! We're delighted to know that our customer service team made your experience smooth and enjoyable. We look forward to serving you again soon. Best wishes, The GoGoGrandparent Team.
The company good and great customer service and above and beyond great friendly as well
Business response:
Dear customer, thank you for sharing your positive feedback about our customer service! We're thrilled to hear that our efforts to provide great service have been recognized. We aim to continue delivering this level of care and attention in all our interactions. Warm regards, The GoGoGrandparent Team.
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,534 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.