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GoGoGrandparent
About this business
I was satisfied with the level of customer service I received.
Business response:
Dear Customer,Thank you so much for your positive feedback! Were delighted to hear that you were satisfied with the level of customer service you received. Our goal is to always make each experience as seamless as possible. We hope youll take advantage of all our services, including groceries and meal deliveries, and join us for our virtual fitness classes every Wednesday and Friday. If you ever need assistance, were here 24/7 at **************.Warm regards,The GoGoGrandparent Team
I called to learn more about the service Andrhea was incredibly helpful explaining how Gogo works. My father-in-law is likely in need, and after speaking with Andrhea, this seems like a real option.
Business response:
Dear Customer,Were thrilled to know that you had such a great experience speaking with our team. Its our pleasure to help make things clearer and show how GoGoGrandparent can be a reliable option for you and your family. Dont forget that we also offer grocery and meal deliveries, and we hope you join our virtual fitness classes on Wednesdays and Fridays! Our support is available 24/7 at ************** if you need us.Warm regards,The GoGoGrandparent Team
I was in a bad situation how quickly they got me a ride I thank you I'm back home safe before 730pm
Business response:
Dear Customer,Were so glad to hear that we could get you a ride quickly in a tough situation. Knowing that you arrived home safely is exactly what we aim for. We hope you continue to use our services, like our grocery and meal delivery options, and we look forward to seeing you at our weekly virtual fitness classes. If you ever need help, dont hesitate to reach out to our 24/7 support team at **************.Warm regards,The GoGoGrandparent Team
I just signed up, **** was very helpful, and though I didn't need a ride right then, she gave me the number of I do need it. Reviewed the services offered, and indeed worth the basic subscription. Can't wait to start using this service!!!
Business response:
Dear Customer,Were so glad to hear that your sign-up experience went smoothly and that our team member was able to answer all your questions! Were confident youll enjoy using GoGoGrandparent for your transportation needs, and we hope youll check out our other services, like groceries and meals. Dont forget, we also host virtual fitness classes every Wednesday and Friday. If you ever need help, our 24/7 support team is available at **************.Warm regards,The GoGoGrandparent Team
***** was my driver and she was just amazing ... Very kind and personable.Would ride with her anytime!
Business response:
Dear Customer,Thank you for your glowing feedback! We're delighted that the driver we matched you with made your ride enjoyable and that you had such a positive experience. We hope you'll continue to ride with us in the future and also explore our other services, such as groceries and meals. Don't forget to check out our weekly virtual fitness classes every Wednesday and Friday! For any assistance, our team is here for you 24/7 at **************.Warm regards,The GoGoGrandparent Team
My driver was very nice and professional Helped me out of the car, with my bad knee, I like GOGO Grandparent, car service, Thank You.
Business response:
Dear Customer,Thank you for your feedback! Were so happy to hear that the driver we matched you with was able to help you out of the car and make your experience with GoGoGrandparent a positive one. We strive to provide safe and reliable service every time. Dont forget to take advantage of our other services like groceries and meals, and join us for our virtual fitness classes every Wednesday and Friday! If you need help or have any questions, our 24/7 team is always here for you at **************.Warm regards,The GoGoGrandp... read more
I have recently found myself without any transportation. Go Go Grandparent has given me back my ability to get around, without having to depend upon others. I live in subsidized housing, and have highly recommended this company.
Business response:
Dear Customer,Thank you for your heartfelt review. We're truly honored that GoGoGrandparent has helped restore your independence and mobility. It's our mission to make getting around as easy and stress-free as possible, especially for those living in subsidized housing or who need extra support. We appreciate your high recommendation and are here to help you continue exploring our services, including grocery and meal deliveries, as well as our weekly virtual fitness classes. If theres anything else we can assist with, please... read more
Very helpful providing 4 round trip rides for free to medical appointments per month.I had a problem today and a young man named *** was very helpful filing a report for me requesting a waiver for my round trip ride today because the medication treatment I was supposed to receive malfunctioned and was not successful, therefore making it necessary for me to have to return in 10 days for a repeat ********** that time I will have no more free rides with GoGoGrandparents and dont have money to pay for transportation and not able... read more
Business response:
Dear Customer,Thank you so much for sharing your detailed feedback! Were sorry to hear about the situation with your medical appointment, and were glad that a report was filed to help with your case. We hope your future experiences with GoGoGrandparent are just as smooth and pleasant as before. We also offer services like groceries and meals and have virtual fitness classes you can join! If you have any questions or need further assistance, please call us anytime at **************.Warm regards,The GoGoGrandparent Team
Communication is great. Kurtis is very nice. I felt safe and was delivered on time.
Business response:
Dear Customer,We appreciate your kind words! We're so glad that communication with our team met your expectations and that you felt safe and well taken care of during your ride. We strive to provide a seamless experience for every trip. We hope you take full advantage of all our services, including grocery and meal deliveries, and join our weekly virtual fitness classes! If you ever need assistance, we're available 24/7 at **************.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,745 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.