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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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Ordering a ride is simple, the operator is most helpful. Im new at this game so was nervous but two doctors appoints in a week while suffering from hip bursitis made this necessary. Specify car type. SUV and crossovers are too tall for me but I managed on one ride, I was desperate to get home. Too bad some drivers consider their SUVs to be sedans. Three of four drivers were great, the last didnt speak English or Spanish. Didnt really matter. I still dont understand tipping. One hour after ride on WHAT receipt? So call me che... read more
Business response:
Dear valued customer,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that ordering a ride with GoGoGrandparent has been simple and that our operators have been helpful in assisting you.We understand that navigating transportation options can be daunting, especially when facing medical appointments and challenges such as hip bursitis. We're glad we could provide a reliable solution for you during such times.As for tipping, we completely understand your concern. To clarify, if you... read more
I just hate that I don't remember her name because she deserves that bonus ??
Business response:
Dear customer, we're pleased to hear about your positive interaction with our operator! Rest assured, we've passed along your kind words to her manager to ensure she receives the recognition she deserves. Thanks for letting us know, and we hope to continue providing you with excellent service. Best regards, The GoGoGrandparent Team.
Fast response to my request for a ride when my car broke down. Very.clean ride. Great driving skills. Friendly, so quick to help me out. This company is great.
Business response:
Dear customer,Thank you for taking the time to share your positive experience with us! We're delighted to hear that we could quickly assist you when your car broke down and connected you with a clean and pleasant ride.Your feedback motivates us to continue delivering excellent service, and we're grateful for your kind words. If you ever need assistance in the future, don't hesitate to reach out to us. We're always here to help!Warm regards,The GoGoGrandparent Team
*** did an A+ job recording my grocery order in a congenial professionally efficient and expedient manner I was so pleased to have her help me.
Business response:
Dear customer,Thank you for sharing your positive experience with us! We're thrilled to hear that our operator provided you with A+ service while recording your grocery order.Ensuring that our customers receive friendly, efficient, and professional assistance is a top priority for us, and we're delighted that our operator met your expectations.Your satisfaction is our utmost priority, and we're grateful for your kind words. If you ever need assistance in the future, please don't hesitate to reach out to us. We're always here... read more
Since I voluntarily stopped driving, transportation has become problematic. GoGo has eased the difficulty! 4.19 stars is a "low" rating. My experience has been five-star all the way!
Business response:
Dear customer,Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that GoGoGrandparent has been able to ease the difficulty of transportation for you.Your satisfaction is of the utmost importance to us, and we're delighted that your experience has been nothing short of five stars. We appreciate your feedback and support.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to ensure that yo... read more
On today, I joined GoGoGrandparent and am pleased with ******** and her professionalism. She was very kind and knowledgeable. The information was clear, concise and helpful. In other words, ******** set the bar high! I look forward to continued success. Kind regards, ************
Business response:
Dear customer,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our operator provided you with exceptional service and made your sign-up process smooth and informative.At GoGoGrandparent, we're committed to delivering professional and knowledgeable assistance to all our customers, and we're delighted that ******** exceeded your expectations. Your satisfaction is our priority, and we're excited to continue providing you with excellent service in the future.If you ever need further as... read more
Go Go Grandparent for Uber does an amazing job. Yesterday they picked me up in ************ where I had a medical appointment and drove me back home. The driver was on time and was very courteous and pleasant.
Business response:
Dear valued customer,We're thrilled to hear about your positive experience with our service! Thank you so much for taking the time to share your feedback.Your satisfaction is our top priority, and we're pleased that we could ensure you arrived home safely and on time after your medical appointment.If you ever need assistance with transportation in the future, please don't hesitate to reach out to us. We're always here to help!Warm regards,The GoGoGrandparent Team
God's Love and caring for people lives in this business from the operator, ****, and the first driver, *****, and to the last driver, *******. I could see the caring of people and the love for them and God's children and their needs to be met. ***** even had extra water bottles for people to drink if they needed. My driver always came within a very reasonable time and they let me know when I should be outside waiting and the color vehicle , the name of the driver, and so much information is given that made it easy to relax .... read more
Business response:
Dear customer,Thank you so much for your heartfelt feedback! We're truly grateful for your kind words and thrilled to hear about your positive experiences with our service.It's wonderful to hear that you felt well taken care of by the drivers and that they went above and beyond to ensure your comfort. Providing timely updates and clear communication is a top priority for us, so we're delighted to know that this made your experience more relaxing.Your satisfaction and peace of mind mean the world to us, and we're honored to h... read more
The woman I spoke to was so efficient and set up my account promptly for pharmacy delivery. I received my order within a couple of minutes. Best service ever
Business response:
Dear Customer,Thank you for sharing your positive experience with us! We're thrilled to hear that our customer service team was efficient and able to set up your account promptly for pharmacy delivery. Providing prompt and reliable service is what we strive for, and we're delighted that we could meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!Best regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,534 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.