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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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GoGoGrandparent is very reliable, professional, and a blessing to me.
Business response:
Dear Customer,Thank you for sharing your experience with us! We're thrilled to hear that GoGoGrandparent has been reliable, professional, and a blessing to you. Providing excellent service is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything, don't hesitate to reach out to us. We're here for you!Warm regards,The GoGoGrandparent Team
Best service, assistance and overall help provided by ***** . . . assisted me with a complicated travel plan with ease!
Business response:
Dear Customer,We're delighted to hear that our customer support agent provided you with the best service and assistance for your travel plans! It's fantastic to know that he navigated your complicated travel plan with ease. We'll be sure to pass along your compliments. Thank you for choosing GoGoGrandparent, and we hope to continue providing you with exceptional service.Best regards,The GoGoGrandparent Team
COGs ********************* with GoGo Grandparent, so, as a new subscriber to Senior Scrip, I called GoGo Grandparent to ask questions about their services. The man who answered my call was extremely polite and very professional. My questions were ones that are not commonly asked, so he had to research to find the answers. Most people would respond with the first answer that they could think of, but he took the time to verify that he was giving me accurate information. I really appreciated him for giving me top notch customer... read more
Business response:
Dear Customer,Thank you for sharing your positive experience with us! We're thrilled to hear that our customer support agent provided you with top-notch care. It's wonderful to know that they took the time to ensure you received accurate information and assisted you professionally. We appreciate your kind words and look forward to assisting you in the future.Warm regards,The GoGoGrandparent Team
I love GoGoGrandparent. I've been using it off and on since December 2023 and the service has been consistently perfect. *****************, clean cars, very prompt responses to requests, and best of all - happy and pleasant drivers. Could not recommend them more enthusiastically.
Business response:
Dear Customer,We truly appreciate your loyalty and kind words! It's fantastic to hear that you've been enjoying our service since December 2023 and that your experiences have been consistently perfect. We're delighted that our drivers have been excellent, our cars clean, and our responses prompt. Ensuring your comfort and satisfaction is our top priority, and we're thrilled that we've been able to meet your expectations. Thank you for your enthusiastic recommendation! If you ever need assistance or have any questions, please... read more
Both of my drivers, . ******* and ***** were good drivers. ***** was terrific. He offered water and gum.
Business response:
Dear Customer,Thank you for sharing your experience with us. We're glad to hear that both drivers provided good service during your rides. It's wonderful to know that some drivers are willing to go the extra mile by offering water and gum, enhancing your overall experience. If you ever need assistance with ************ or have any questions, please don't hesitate to reach out to us. Our operators are available 24/7 to assist you. We appreciate your feedback and look forward to continuing to ************** regards,The GoGoGra... read more
**** and his car was perfect. He was so helpful and the car was odor and scent free. I appreciated everything.The ride back with ***** smelled of smoke.
Business response:
Dear Customer,Thank you for taking the time to provide feedback about your recent rides. We're delighted to hear that the first driver provided a ************ experience for you, and we appreciate his helpfulness. We're sorry to hear about the inconvenience with the ride back with the second driver. Please be sure to always call us directly to report these types of issues so we can make sure we dont match you with that driver again in the future. Remember, If you ever encounter any issues or need assistance in the future, pl... read more
Very good service for rides that I will continue to use. I will refer this to my friends.The drivers were polite and very helpful in my use.**********************************, D.O., FACOS
Business response:
Dear Customer,We appreciate your feedback and are thrilled to hear that you had a very good experience with our service. It's fantastic to know that you found the drivers polite and helpful during your rides. Thank you for choosing us, and we're grateful for your intention to refer our service to your friends. If you ever need assistance or have any questions, please feel free to reach out to us. Our operators are available 24/7 to assist you. We look forward to continuing to serve you!Warm regards,The GoGoGrandparent Team
******** at GoGoGrandparent dispatcher department did an excellent service to help get organized for my first ride. She was very helpful and patient with me. Thank you!
Business response:
Dear Customer,Thank you for sharing your experience with us. We're delighted to hear that our operator provided excellent service and helped you get organized for your first ride. We're glad to have her on our team, and we appreciate her patience and assistance with your booking. If you ever need further assistance or have any questions, please don't hesitate to reach out. Our operators are available 24/7 to help ensure smooth and convenient rides. We look forward to continuing to assist you in the future!Best regards,The Go... read more
This is the second "Ride" with Go Go and again it was seamless !!! Love the service, keep up the good work !!!!!
Business response:
Dear customer,Thank you for your continued support and positive feedback! We're delighted to hear that you had another seamless ride experience with us. We're thrilled to know that we could meet your expectations once again. We appreciate your trust in us, and we look forward to serving you for many more rides to come.Best regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,538 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.