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******* was right on time and took the shortest way to get me home.Excellent service (this was my first GoGoGrandparent ride.**** *.
Business response:
Dear Customer,Thank you for sharing your experience with us! Were glad to hear that the driver we matched you with provided timely and efficient service. Its our priority to make your first rideand every ridepleasant and hassle-free. We hope youll continue to explore all that we offer, from grocery delivery to meal ordering, and perhaps join our weekly virtual fitness classes every Wednesday and Friday. If theres anything more we can do to assist you, were available 24/7 at **************, and we can add saved locations to y... read more
Everyone was pleasant and helpful for the first time using GoGoGrandparent. Operators on phone was quick in getting us a driver. Driver was very pleasant . We really enjoyed the service and will use them again on our next vacation.
Business response:
Dear Customer,Were delighted to hear that your first experience with GoGoGrandparent was pleasant and that our team was quick in getting you a driver. Its great to know you enjoyed the service and plan to use us again on your next vacation. We hope youll continue to take advantage of all our offerings, including grocery delivery, meal ordering, and more. Dont forget about our weekly virtual fitness classes every Wednesday and Fridaytheyre a wonderful way to stay active! If you ever need assistance, were available 24/7 at ***... read more
I had an unauthorized card usage Charge for an account thats not mine on there app. I contacted customer service and spoke with supervisor ****. He did an outstanding job of correcting This problem and refunding my account. I was very impressed. I recommend this company to anyone that is wanting to use **** rides.
Business response:
Dear Customer,Were sorry to hear about the issue with your account but are glad we could resolve it quickly and to your satisfaction. Ensuring your peace of mind is our top priority. We hope youll continue to take advantage of all our services, from rides to grocery delivery and meal ordering. Dont forget to join our weekly virtual fitness classes every Wednesday and Fridaytheyre a great way to stay active! If you ever need assistance, were here for you 24/7 at **************, and we can add saved locations to your account f... read more
Accommodating in every possible way! They kept in touch with me from the time I placed the pickup request untill the day the actual pickup took place.
Business response:
Dear Customer,Thank you for your wonderful feedback! Were so pleased to hear that we kept you informed throughout the process and made your experience smooth and worry-free. Its always our goal to provide accommodating service. We hope youll continue to explore all that we offer, including grocery delivery and meal ordering, and perhaps join our weekly virtual fitness classes every Wednesday and Friday. If you ever need anything, were here for you 24/7 at ************** and can save your favorite locations for quicker ride s... read more
GoGoGrandparent gave us a ride and the car arrived very quickly. The driver was very pleasant and we really appreciated him.
Business response:
Dear Customer,Were thrilled to hear that you had a great experience with the driver we matched you with and that your ride arrived quickly. Providing timely and pleasant service is what we strive for. We hope youll continue to take advantage of all our services, including grocery delivery, meal ordering, and more. Dont forget to check out our weekly virtual fitness classes every Wednesday and Fridaytheyre a great way to stay active! If you ever need anything, were available 24/7 at ************** and can add saved locations ... read more
Drivers were on time. Professional and courteous, which was very important to me due to having a scheduled surgery appointment.
Business response:
Dear Customer,Thank you for sharing your experience! Were glad to hear that the drivers we matched you with were on time and provided the professional service you needed, especially for your surgery appointment. Were here to make your life easier, whether its for medical appointments or everyday errands. We hope youll continue to explore all our services, including grocery delivery and meal ordering, and perhaps join our weekly virtual fitness classes every Wednesday and Friday. If theres anything more we can do for you, wer... read more
Great service, good communication, easy to deal with, all in all good experience
Business response:
Dear Customer,Thank you for your positive feedback! Were happy to hear that you found our service easy to use and that communication was smooth. We aim to provide a hassle-free experience every time. We hope youll continue to use our services, including grocery delivery, meal ordering, and more. Dont forget about our weekly virtual fitness classes every Wednesday and Fridaytheyre a fantastic way to stay active! If youd like, we can add saved locations to your account to make future ride scheduling even easier. Were here for ... read more
This was my first time of using an ***** *** was very professional and helpful with all the questions I had. She made it easy for this 68 year old to navigate this new experience. Will use again.
Business response:
Dear Customer,Thank you for trusting us with your first GoGo experience! Were delighted to hear that the driver we matched you with made your journey smooth and easy. We hope youll continue to use our services, including grocery delivery, meal ordering, and more. Dont forget to check out our weekly virtual fitness classes every Wednesday and Fridaytheyre a great way to stay active and connected! If you need anything, were here for you 24/7 at ************** and can add saved locations to your account for easier ride scheduli... read more
Cherry was a great help! Easy to work with, helping me get my ride organized. She is a keeper! **** *. 8/27/2024
Business response:
Dear Customer,Thank you for your kind words! Were so glad to hear that you found our service easy to work with and that we could help you get your ride organized. Its always our pleasure to assist. We hope you continue to explore all our services, including grocery delivery and meal ordering, and maybe even join our weekly virtual fitness classes every Wednesday and Friday. If you ever need anything, were here for you 24/7 at **************, and we can add saved locations to your account for quicker ride scheduling.Warm rega... read more
GoGoGrandparent has a 4.3 star rating with 2,745 reviews.
GoGoGrandparent is open now. It is open 24/7.