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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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Go Go Grandparents services and STAFF are all INCREDIBLE !! and EXCELLENT!!
Business response:
Dear Leza ******, We're grateful for your positive feedback about GoGoGrandparent. Ensuring excellent service for our customers is our priority, and we're thrilled to hear that you had an incredible experience with us. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again soon. Warm regards, The GoGoGrandparent Team
When I call to schedule rides. I talk with ***** to schedule rides. She is very friendly and helpful. You are all awesome.
Business response:
Dear Grant *******, Thank you for your kind words about Chris and the service provided by GoGoGrandparent. We're thrilled to hear that Chris was friendly and helpful in scheduling your rides. Providing exceptional customer service is important to us, and we're glad we could assist you. We appreciate your feedback and look forward to serving you again in the future. Warm regards, The GoGoGrandparent Team
Go Go Grandparent-makes the call and sets up my ride. The driver was great. Very prompt and so nice. Excellent driver! Would recommend the driver and services all were above and beyond.
Business response:
Dear Monica *****, Thank you for your kind words about GoGoGrandparent. We're delighted to hear that the driver provided excellent service, and we're glad we could exceed your expectations. Ensuring a smooth and pleasant journey for our passengers is important to us, and we appreciate your recommendation. We look forward to serving you again in the future. Warm regards, The GoGoGrandparent Team
WOW. ****************** giving and receiving) has been part of my professional life for many years. Yet today I was WOWED with the EXCELLENCE of two people: The fabulous,kind, caring, yet professional young lady who scheduled my 5PM ride tonight...and my AMAZING DRIVER *******. When he arrived and saw me waiting, he immediately exited his car and came around to open the door for me. He was a delight to talk with and one of the safest drivers I have ever experienced..and that is many many!!He was extremely courteous excellent... read more
Business response:
Dear Felice *********, We're thrilled to hear about your excellent experience with GoGoGrandparent. Providing exceptional customer service and safe transportation is our priority, and we're glad that Matthew provided you with a pleasant and comfortable ride. Your kind words mean a lot to us, and we'll certainly pass along your feedback to Matthew. Thank you for choosing GoGoGrandparent. Warm regards, The GoGoGrandparent Team
Kalmela was so helpful and sweet. Your service is excellent!
Business response:
Dear Stephanie ****, Thank you for sharing your positive experience with Kalmel from GoGoGrandparent. We're thrilled to hear that Kalmel provided helpful and sweet service during your ride. Ensuring excellent service for our customers is our priority, and we're grateful for your kind words. We'll pass along your appreciation to Kalmel. Thank you for choosing GoGoGrandparent, and we look forward to serving you again in the future. Warm regards, The GoGoGrandparent Team
I was ,"rescued' by **** after trying for 2 hours to get a ride thru LYFT GoGo driver ***** picked me up within 5 minutes of my call.***** was very kind. He made sure I took my time getting into the car. He was kind,& compassionate in listening to me plus helping me into ,& out of car I wss crying in thankfulness at being picked up & he handed me a napkin for my tears. Thank you.
Business response:
Dear *******************************,Thank you for sharing your experience with GoGoGrandparent. We're glad we could provide a timely and compassionate ride for you. Ensuring your comfort and safety during your journey is our priority, and we're pleased to hear that ***** provided you with kind and ******************. We appreciate your feedback and look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
The young lady I meet on April 2nd. Her name is ******* and she took me home from the VA ********* She is extremely kind and considerate. She helped me in and out of her car, she helped me in the house and placed my wheelchair in the house I could not do this by my self. I wish I could have her as a perment driver. She is very considerate and helpful . Thankful.
Business response:
Dear Thomas ******, Thank you for sharing your wonderful experience with Heather, the driver who assisted you from the VA Hospital. We're delighted to hear that Heather provided such compassionate and considerate service, helping you with your wheelchair and ensuring your comfort throughout the journey. Your kind words mean a lot to us, and we'll certainly pass along your feedback to Heather. We're here whenever you need our service again. Warm regards, The GoGoGrandparent Team
Great customer service - knowledgeable about products and very friendly and patient
Business response:
Dear Lorna *******, Thank you for your positive feedback about GoGoGrandparent. We're glad to hear that you found our customer service team knowledgeable, friendly, and patient. Providing exceptional service to our customers is important to us, and we're grateful for your support. We look forward to serving you again soon. Warm regards, The GoGoGrandparent Team
I walked 1.2 miles to the grocery store to buy 2 big containers of liquid bleach. I assumed I could take the bus back home. I bought the bleach & stood at the bus stop assuming the bus would soon arrive. Why wasn't the bus arriving? I called the bus *********** said road construction caused a cancellation of all buses operating on that road. Then it started RAINING. How could I walk home 1.2 miles carrying 2 heavy containers of bleach in the RAIN? I called GoGoGrandparent & the Uber driver appeared in ten minutes & drove me ... read more
Business response:
Dear Jon *******, We're delighted to hear that GoGoGrandparent was able to assist you promptly and effectively during a challenging situation. Ensuring our passengers' safety and comfort is our priority, and we're glad we could provide a convenient solution for you. Thank you for choosing GoGoGrandparent, and we look forward to serving you again whenever you need a ride. Warm regards, The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,538 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.