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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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Gogo grandparents it's great. Excelent customer service. Always on time and I feel very safe riding with them. Highly recomend it.
Business response:
Dear Gricel *********, We appreciate your positive feedback about GoGoGrandparent. Ensuring excellent customer service and safety for our passengers is our priority, and we're thrilled to hear that you've had a great experience with us. Thank you for recommending our service, and we look forward to serving you again in the future. Warm regards, The GoGoGrandparent Team
*** helped with a somewhat difficult order (clarifying the exact delivery location).
Business response:
Dear *****************************,We appreciate your positive feedback about GoGoGrandparent. We're pleased to hear that *** provided you with excellent customer service and helped clarify your delivery location. Ensuring a smooth and seamless experience for our customers is our priority, and we're glad we could assist you. Thank you for choosing GoGoGrandparent.Warm regards,The GoGoGrandparent Team
******* went up and beyond customer service. The warm tone of her voice, patients and kind words was very reassuring when your not tech. Savvy an easily confused. The hold time she had to explain, explain an allowed me to repeat it to make sure I understood. To the time the ride was requested. Through it all her caring attention never changed you just don't see or here it anymore especially as you get older. Everyone that gives me the time of day I will let them know of the (GoGo Grandparents) we matter to their customer ser... read more
Business response:
Dear *************************,Thank you for your kind words and feedback about GoGoGrandparent. We're thrilled to hear that ***** provided you with exceptional customer service and made sure you felt comfortable and understood throughout the process. Your satisfaction is important to us, and we're glad we could provide a seamless experience for you. We look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
GoGoGrandparent is a great service, and very welcome for me. I gave up driving, and other means of transportation are just too expensive for me. GGG is very reliable and reasonable in cost.
Business response:
Dear *******************************,We appreciate your positive feedback about GoGoGrandparent. We're delighted to hear that our service has been reliable and cost-effective for you, and we're glad we could meet your transportation needs. Thank you for choosing GoGoGrandparent.Warm regards,The GoGoGrandparent Team
I felt completely safe and relaxed knowing who was coming. Appreciated the email verification the night before. Had a careful and excellent driver that I was notified of six minutes before he came. GoGo Grandparent is an excellent service company.
Business response:
Dear *******************************,Thank you for sharing your experience with GoGoGrandparent. We're delighted to hear that you felt safe and relaxed knowing who your driver was and that you appreciated the email verification. Providing excellent service and ensuring your comfort is our priority, and we're glad we could meet your expectations. We look forward to serving you again soon.Warm regards,The GoGoGrandparent Team
Great company - great customer support - great driver for today's trip.
Business response:
Dear *********************,We're grateful for your kind words about GoGoGrandparent. Providing great customer support and ensuring a pleasant ride experience is our priority, and we're glad that you had a positive trip with us. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
I was picked up at the expected time!My ****** was carefully placed in the trunk! We arrived at the destination, in ******* & safely! The driver was attentive & polite!This is a very good way to commute!
Business response:
Dear ***********************,Thank you for sharing your positive experience with GoGoGrandparent. We're pleased to hear that you felt safe and comfortable during your commute and that the driver was attentive and polite. Ensuring a smooth and pleasant journey is what we strive for, and we're glad we could meet your expectations. We look forward to serving you again soon.Warm regards,The GoGoGrandparent Team
I called Gogograndparent, spoke to a real person which is very important to me. My Uber arrived within 5 minutes and knew exactly where to drop me off, he was very courteous. All in all a good experience.
Business response:
Dear *******,Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted to hear that you had a good experience using GoGoGrandparent.Your feedback means a lot to us, and we're glad that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We're always here to help!Thanks again for choosing GoGoGrandparent. We look forward to serving you again in the future!Warm reg... read more
Very 1st time user, had a wonderful experience! From the initial contact inquiry to know how their service works, to the actual encounter with my Driver! **************** is excellent!, ********************** staff courteous, helpful, & old-folk friendly. Felt like I was talking to family. Love ?? their service & recommend to anyone needing this service. **********
Business response:
Dear ***********************,We're delighted to hear that you had a wonderful experience as a first-time user of **********************. Providing courteous and helpful customer service is our priority, and we're thrilled that our team made you feel like part of the family. Your recommendation means a lot to us, and we're here whenever you need our service again.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,538 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.