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GoGo Grandparent provides a safe way to travel as they know when and by whom you are to be picked up. They are accommodating to those of us who are unable to hear well on the phone as you can either listen to the recorded information or ask to speak to a person so you can clarify any confusion. This service is especially valuable during busy hours, when it may take several calls to get a taxi.
Business response:
Dear Customer,Thank you so much for sharing your experience with us! Were delighted to hear that you feel safe using our service, especially knowing that we keep track of your rides and who is picking you up. Our goal is to make transportation accessible and worry-free for everyone, and were glad to hear that were meeting your needs, especially with our accommodating support team. We hope you continue to enjoy the convenience of our service and explore our other offerings like grocery, meal, and medication delivery. Wed also... read more
GoGo is efficient and easy to make contact. A valued service!
Business response:
Dear Customer,Thank you for your review! Were pleased to hear that you find GoGo to be efficient and easy to use. Our goal is to make your experience as smooth as possible, and its great to know that you value the service we provide. We hope you continue to take advantage of everything we offer, including grocery and meal delivery, and wed love to see you in our weekly virtual fitness classes every Wednesday. If you ever need assistance or want to save frequent locations for quicker ride ordering, our 24/7 phone support is h... read more
had my doubts about the service ,but the first ride went great and driver went straight to address given ,very satisfied and the ride home was just as good ,thank you all so much, will use ya:ll again
Business response:
Dear Customer,Thank you for giving us a chance, and were thrilled to hear that your first ride went great! Its wonderful to know that both your trips were smooth and that the driver we matched you with got you safely to your destinations. Were here to make your transportation worry-free, and were glad we could meet your expectations. We hope you continue to use our services, and wed love for you to take advantage of our other offerings like grocery and meal delivery. Dont forget to join our weekly virtual fitness classes eve... read more
Great service from *******! On time, Clean car and friendly. 5***********************
Business response:
Dear Customer,Thank you so much for your review! Were delighted to hear that the driver we matched you with provided timely, clean, and friendly service. Were committed to connecting you with drivers who make your ride experience comfortable and enjoyable. We encourage you to explore our other services like grocery, meal, and medication delivery, and wed love to have you join our weekly virtual fitness classes every Wednesday. If you ever need to save frequent locations for easy ride ordering or need assistance, our 24/7 pho... read more
I was picked up courteously, right on time, and with allot of help with my luggage from a young driver named ******. It was a courteous, punctual and correct drive to my destination in *********. It took the amount of time estimated from ********** to *********. It was a pleasant drive and I would recommend Uber to everyone.*****************************
Business response:
Dear Customer,Thank you for sharing your positive experience with us! We're delighted to hear that the driver we matched you with provided such courteous and punctual service, especially with helping you with your luggage. Were glad that your trip to ********* went smoothly and as expected. We hope you continue to enjoy our services, and please remember that we can add saved locations to your account for even easier ride ordering. We also offer a variety of other services like grocery, meal, and medication delivery, and wed ... read more
Awesome driver *************************. Very pleasant and interesting . The ride seemed quick compared we had a lot in common
Business response:
Dear Customer,Thank you for your kind words! Its wonderful to hear that the driver we matched you with made your ride pleasant and interesting. Its always a bonus when you find something in common with your driver, making the trip even more enjoyable. We hope you continue to make the most of our services and explore everything we offer, from grocery delivery to our weekly virtual fitness classes every Wednesday. Dont forget, we can add saved locations to your account for easy ride ordering. Our 24/7 support team is always he... read more
******* drove me home today from a doctors appointment. Smooth ride and a very friendly driver!
Business response:
Dear Customer,Thank you for taking the time to share your experience! Were thrilled to hear that the driver we matched you with provided a smooth ride and friendly service. Its great to know that your trip from the doctors appointment was enjoyable. We hope you take full advantage of all our services, including grocery and meal delivery, and wed love to have you join our weekly virtual fitness classes every Wednesday. If you ever need any assistance or want to save frequent locations for quicker ride ordering, dont hesitate ... read more
Driver was prompt and easy to talk to. Well done.
Business response:
Dear Customer,Thank you for your feedback! Its great to hear that the driver we matched you with was prompt and easy to talk to, making your ride a pleasant experience. Were here to make your transportation as seamless as possible, and were happy to know that were meeting your expectations. We hope you continue to use our services, and dont forget that we offer much more, including grocery and meal delivery. We also invite you to join our weekly virtual fitness classes every Wednesday. For any assistance or to add saved loca... read more
Today I was thrilled to discover GoGoGrandparents, a website coordinating with Uber, to provide transportation services for seniors like me. Even the name, GoGoGrandparents, instantly evoked feelings of comfort and ease. We are not techie but had many questions. ***** was our customer service representative. She was courteous, patient, knowledgeable and professional. She thoroughly answered all our questions in an easy-to-understand manner.We were so appreciative of *****'s assistance that we immediately signed up for an acc... read more
Business response:
Dear Customer,Were thrilled that you discovered GoGoGrandparent and that your first experience was so positive! Its great to know that our team was able to answer all your questions and make you feel comfortable. Were excited to be a part of your journey and hope you enjoy all the services we offer, from rides to grocery and meal deliveries. We also host virtual fitness classes every Wednesday and would love to see you there!Warm regards,The GoGoGrandparent Team
GoGoGrandparent has a 4.3 star rating with 2,745 reviews.
GoGoGrandparent is open now. It is open 24/7.