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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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I used GoGo Grandparent for ground transportation to the airport, and then, back to my home following a two week trip to **********. The drivers I encountered were wonderfully helpful on both trips. Thank you so much for this service. Other than a slight problem with the first driver who apparently was unable to find me standing outside the front door of my apartment building at 7am on the morning of my departure, everyone and everything was wonderful l! Thanks again!
Business response:
Dear ******************,Thank you for sharing your experience with us! We're delighted to hear that the drivers were wonderfully helpful, and that you had a positive overall experience. We apologize for any inconvenience caused by the slight problem you encountered, and we're glad that everything else went smoothly. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Best regards,The GoGoGrandparent Team
GO GO GRANDPARENT IS A WONDERFUL WAY TO GET AROUND IF YOU DON'T HAVE A CAR. MOST OF THE DRIVERS ARE POLITE, HELPFUL AND INTERESTING TO TALK TO. I highly recommend GO GO, AND THE CUSTOMER SERVICE AT GO GO IS ALSO EXCELENT.
Business response:
Dear *************************,Thank you for your kind words and recommendation! We're thrilled to hear that our service is a wonderful way for you to get around, and that you find most of the drivers polite, helpful, and interesting to talk to. Providing excellent service is what we aim for, and we're delighted that you had a positive experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
*** was absolutely wonderful. I needed a ride to my doctor after a fairly long procedure. She arrived promptly. As good as could be done.Thank you.*******************
Business response:
Dear *************************,Thank you for your kind words! We're delighted to hear that *** provided you with wonderful service and arrived promptly for your doctor ************ Your feedback is greatly appreciated, and we'll be sure to pass along your compliments to ***. If you ever need transportation assistance again, please don't hesitate to reach out. We're here to help.Warm regards,The GoGoGrandparent Team
Go Go Grandparent kept me thoroughly informed for every aspect of me rides to and from a doctor ************ It was my first time with the service and they left no room for confusion on my part. From the day I scheduled my trip I received continual text messages with reminders. Bother drivers were courteous and friendly.I will definitely be contacting Go Go Grandparent for my future transportation needs.
Business response:
Dear ***********************,Thank you for sharing your experience with us! We're thrilled to hear that you had a positive experience from scheduling your trip to the actual ride. Providing excellent service is what we aim for, and we're delighted that you found our service convenient and reliable. Your feedback is greatly appreciated, and we look forward to assisting you with your future transportation needs.Best regards,The GoGoGrandparent Team
This service is a lifesaver!! I've used it recently for doctor ************ that were important. **** was ontime,safe, drivers were courteous and *****************.I have recommended it often to friends and my family is delighted that I us it.
Business response:
Dear *****************************,Thank you for your kind words and recommendation! We're thrilled to hear that our service was a lifesaver for your doctor ************ and that you had positive experiences with the drivers. Providing safe and reliable transportation is our top priority, and we're glad we could meet your expectations. Your feedback means a lot to us, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
They make it very easy. Ask if you have a wheelchair or ******, if you have trouble getting into a high vehicle. Send an email to remind you when your trip is, then call you on the day of the trip with the name of the driver and what vehicle theyre driving and what the last 3 numbers on their liscense plate is. Then they call you about 5 minutes before they arrive to let you know to go outside. They keep up with the places that you have been and give you a choice of one of those or if its another address. Very pleased.
Business response:
Dear ***************************,Thank you so much for sharing your experience with us! We're delighted to hear that our service made it easy for you to travel. Your detailed feedback is greatly appreciated, and we're thrilled that you were pleased with the assistance provided by the drivers. If you ever need transportation assistance again, please don't hesitate to reach out. We're here to help.Best regards,The GoGoGrandparent Team
Very prompt arrival, courteous and friendly driver. A great service!
Business response:
Dear ***********************,Thank you for your kind words! We're pleased to hear that your driver arrived promptly and was courteous and friendly. Providing excellent service is what we strive for, and we're thrilled that we could meet your expectations. Your feedback means a lot to us, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
Great service! Give me more flexibility to get around the area
Business response:
Dear *****************************,Thank you for your kind words! We're delighted to hear that our service provides you with more flexibility to get around the area. Your feedback means a lot to us, and we're thrilled that you had a positive experience. If you ever need transportation assistance again, please don't hesitate to reach out. We're here to help.Warm regards,The GoGoGrandparent Team
Driver v nice and efficient . Car clean . Arrived quickly Notifications by phone about arrival times
Business response:
Dear *******************************,Thank you for sharing your experience with us! We're pleased to hear that your driver was very nice and efficient, and that the car was clean. Providing excellent service is what we strive for, and we're glad that you had a positive experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Best regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,542 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.