GoGoGrandparent

Cherrell W 

on BBB

a year ago

I was ,"rescued' by **** after trying for 2 hours to get a ride thru LYFT GoGo driver ***** picked me up within 5 minutes of my call.***** was very kind. He made sure I took my time getting into the car. He was kind,& compassionate in listening to me plus helping me into ,& out of car I wss crying in thankfulness at being picked up & he handed me a napkin for my tears. Thank you. 

Thomas N 

on BBB

a year ago

The young lady I meet on April 2nd. Her name is ******* and she took me home from the VA ********* She is extremely kind and considerate. She helped me in and out of her car, she helped me in the house and placed my wheelchair in the house I could not do this by my self. I wish I could have her as a perment driver. She is very considerate and helpful . Thankful. 

Lorna D 

on BBB

a year ago

Great customer service - knowledgeable about products and very friendly and patient 

Jon S 

on BBB

a year ago

I walked 1.2 miles to the grocery store to buy 2 big containers of liquid bleach. I assumed I could take the bus back home. I bought the bleach & stood at the bus stop assuming the bus would soon arrive. Why wasn't the bus arriving? I called the bus *********** said road construction caused a cancellation of all buses operating on that road. Then it started RAINING. How could I walk home 1.2 miles carrying 2 heavy containers of bleach in the RAIN? I called GoGoGrandparent & the Uber driver appeared in ten minutes & drove me ... read more

Gricel F 

on BBB

a year ago

Gogo grandparents it's great. Excelent customer service. Always on time and I feel very safe riding with them. Highly recomend it. 

John H 

on BBB

a year ago

*** helped with a somewhat difficult order (clarifying the exact delivery location). 

Maria D 

on BBB

a year ago

******* went up and beyond customer service. The warm tone of her voice, patients and kind words was very reassuring when your not tech. Savvy an easily confused. The hold time she had to explain, explain an allowed me to repeat it to make sure I understood. To the time the ride was requested. Through it all her caring attention never changed you just don't see or here it anymore especially as you get older. Everyone that gives me the time of day I will let them know of the (GoGo Grandparents) we matter to their customer ser... read more

Frank D 

on BBB

a year ago

GoGoGrandparent is a great service, and very welcome for me. I gave up driving, and other means of transportation are just too expensive for me. GGG is very reliable and reasonable in cost. 

Martha R 

on BBB

a year ago

I felt completely safe and relaxed knowing who was coming. Appreciated the email verification the night before. Had a careful and excellent driver that I was notified of six minutes before he came. GoGo Grandparent is an excellent service company.