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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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Good People ... Please be advised that this service -- GoGo Grandparents -- has given me ******************** I Don't have to wait more than 5 to 8 minutes for my Drivers to be at my door. I needed a 'round trip' to and from my pharmacy , there and back. My Driver was not Only able and willing to help me with that ... But also took me thru the window pick up!!!! Lastly, I've NEVER Had anything BUT Good, Respectful and Safe Drivers. I HIGHLY recommend GoGo Grandparents for your travel/errand needs. ***************************... read more
Business response:
Dear *********,Thank you so much for taking the time to share your experience with GoGoGrandparent! We're thrilled to hear that you've had such positive encounters with our service and drivers. Your kind words truly brightened our day and serve as a great motivation for all of us here.Your recommendation means the world to us, and we're honored to have earned your trust. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here for you!Warm regards,The GoGoGrandparent Team
I enjoyed both rides I received for my appointment!!?? They were PROFESSIONAL, KIND-HEARTED, PERSONAL, RESPECTFUL, RELIABLE, ON TIME. The automobiles were CLEAN, FRESH AND UPTO *********!!! I will continue & recommend this service to ************************
Business response:
Hi ******,Wow! Thank you so much for your enthusiastic review! We're thrilled to hear that you enjoyed both rides and found our drivers to be professional, kind-hearted, and respectful. Your recommendation to your family and friends means a lot to us, and we're grateful for your support. If you ever need transportation assistance again in the future, we'll be here to help.Warm regards,The GoGoGrandparent Team
I just had my first experience with GGG and everything went well. I was informed by phone that my driver was only a few minutes away and he arrived on time. I like the feature that the driver's name, type of car, and license plate are told to me over the phone so I can recognize the driver. Getting a return trip back home worked very well. I highly recommend this service.
Business response:
Hello ****,Thank you for choosing GoGoGrandparent for your transportation needs, and for sharing your positive experience! We're delighted to hear that everything went well during your first ride with us. Your recommendation means a lot to us, and we're grateful for your support. If you ever need assistance, feel free to reach out to us anytime!Best regards,The GoGoGrandparent Team
The drivers were able to find my townhouse with no trouble. The first drive car had a smoky smell that required an open window to breathe for me. The rides arrived as stated on the first and third (return) drive orders. There was a mistake on the second order that was the fault of the website. I will talk with a human next time I use the service to avoid mistakes. Overall, I think the service is very good.
Business response:
Hi **** ***,Thank you for sharing your feedback with us. Your input is invaluable as it helps us improve our service for all our customers.We're sorry to hear about the smoky smell in the first car, and we appreciate your understanding. If you ever encounter any issues during your rides, including certain smells in the vehicle, please don't hesitate to call us at **************. We're here to ensure your comfort and satisfaction throughout your journey.Regarding the mistake on the second order, it seems like you may have pre... read more
Courteous, friendly and professional. Helped with wifes wheelchair and my heavy packages. I could not ask for better service.
Business response:
Hi ****,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our drivers courteous, friendly, and professional, and that they were able to assist you with your wife's wheelchair and heavy packages. Your feedback means a lot to us, and we truly appreciate your recommendation. If you ever need transportation assistance again in the future, please don't hesitate to reach out. We'll be here to help!Warm regards,The GoGoGrandparent Team
The customer service is great don't wait to long always on time.
Business response:
Dear *********************,Thank you for your kind words and for choosing GoGoGrandparent. Punctuality is a priority for us, and we're pleased to hear that you've had a great experience with our customer service. We're here whenever you need us, and we look forward to serving you again in the future.Best wishes,The GoGoGrandparent Team
I just set up the ride on line-and the driver was hear in less than 15 minutes-I was not ready to go-I had to hurry a little-so the driver did not have to wait. But the bad news was-I was in to much of a hurry-and I forgot to get the key-for my Jeep that I was going to pick up, So-to make the story a little shorter- I had to plan another trip for the next day-to get the Jeep *******
Business response:
Hello *********************************,Thank you for sharing your experience with us. We understand that unexpected situations can happen, and we're here to make your transportation as smooth as possible. We appreciate your understanding and patience, and we'll be here to assist you anytime you need us.If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help.Warm regards,The GoGoGrandparent Team
On time. Roomy and very clean sedan. Driver was very good with traffic. Both way!Excellent service.
Business response:
Hello ***********************,Punctuality, cleanliness, and safe driving are crucial aspects of our service, and we're thrilled to hear that your experience met these standards. Thank you for choosing GoGoGrandparent, and we look forward to providing you with excellent service again in the future.Warm regards,The GoGoGrandparent Team
The office called me to confirm that the driver was on the way, and the driver showed up on time - actually, a couple of minutes ahead of time. The dependability was very important to me, as I was going to a very early a.m. medical appointment, and felt a little apprehensive. The driver followed the speed limit on the freeway throughout the drive, I felt completely safe and relaxed.
Business response:
Dear ***********************,We understand the importance of dependability, especially for early medical appointments, and we're delighted to hear that your driver arrived ahead of time and made you feel safe and relaxed. Thank you for choosing GoGoGrandparent, and we're here to assist you whenever you need us.Best wishes,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,545 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.