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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
Get directions
I Love Go Go.Grandparent It has been the most reliable transportation. I.have ever used. They are very dependable. They get me pick me up and get me to my destinations on time. And the drivers have been very polite and friendly. And the operators that schedule my rides are all very nice and helpful.. Thank you GoGo Grandparent. I am so proud I chose you
Business response:
Dear ***********************,We're thrilled to hear about your positive experience with GoGoGrandparent! Thank you for choosing us and for taking the time to share your feedback. If you ever need assistance in the future, don't hesitate to reach out. We're here for you!Warm regards,The GoGoGrandparent Team
AWESOME SERVICE! Very considerate, kind and timely too. WOULD HIGHLY RECCOMEND!
Business response:
Hello ****,Thank you for the fantastic review! We're thrilled to hear that you had an awesome experience with us. We truly value your recommendation.Best regards,The GoGoGrandparent Team
I liked my GoGo trip because of the:Friendly Passenger Feeling of Helping Older People Great Conversation Clear Communication From GoGo
Business response:
Hi *******************,We're delighted to hear that you had a positive experience with GoGoGrandparent! Your feedback is greatly appreciated, and we're pleased to know that you found our service friendly, helpful, and supportive of older individuals. Clear communication is essential, and we're committed to maintaining excellent service. Thank you for your kind words and for being an essential part of our business.Warm regards,The GoGoGrandparent Team
I needed a ride home from a 5 day stay in hospital for a bad pneumonia. I saw your add when I finally got finalized for discharge. I called, the other ride share apps were horrible and I had no WiFi in hospital so I couldn't even use them. Your phone operators were very nice, I am a gramma, computer *****, but this was an unusual circumstance. Well she hooked me up with a ride, nice driver dropped at Wal-Mart to get new prescriptions, and collect a few items. I am disabled and house bound. Then called for ride home, they aut... read more
Business response:
Hello **** ****,Thank you so much for sharing your heartwarming experience with us! We're thrilled to hear that we could assist you during your challenging time and that our service made things smoother for you. Providing hassle-free and stress-free transportation is our top priority, especially for our valued grand folks like you. We're here for your future doctor ************ and any other travel needs you may have.Warmest regards,The GoGoGrandparent Team
Both dispatcher and driver were very helpful and curtious. The first driver cancelled however **** immediately worked on finding another driver
Business response:
Hello *********,We're pleased that both our dispatcher and driver were able to assist you effectively. While ride cancellations can happen, we're committed to quickly finding alternative solutions. If you ever encounter any challenges, know that we're here to help. Safe travels!Warm regards,The GoGoGrandparent Team
I am so impressed with ****. Such an efficient organization! Wish you could instruct others who are lacking in customer service. Also I find the diversity of the drivers very interesting.
Business response:
Hi ****,Thank you for your kind words. We strive to provide efficient and customer-oriented service. We appreciate your feedback and are always working to improve. If you have any suggestions or need our services in the future, please feel free to reach out. We're here for you!Best regards,The GoGoGrandparent Team
My driver was wonderful! He did a round trip for me. Waited while I went in to the store. My one & only time I used Uber before the driver left me stranded even though I asked in advance to wait. Then when I called Uber to complain they wouldnt return my calls. Today I had the opposite experience. Very positive. Will use again & hoping I get the same driver.
Business response:
i *****,We're delighted to hear that your driver provided you with a positive experience, including waiting for you during your store visit. We aim to offer dependable and courteous service. If you ever need another ride, we hope to provide the same great experience.Best wishes,The GoGoGrandparent Team
The service was on time. The both drivers were very friendly and the second one was very patient with an unexpected delay, very kind and cheerful. This was a wonderful experience and I hope to use it again.
Business response:
Hi ******,Thank you for sharing your wonderful experience with us. We understand that delays can happen, and it's great to hear that your driver was patient and kind. Whenever you need reliable transportation, count on us to provide it. We look forward to serving you again!Warm regards,The GoGoGrandparent Team
Go GO Grandparents service is efficient, easy to use, and completely safe. My son, my official caretaker, has complete confidence when I am using GO GO services.
Business response:
Hi *******,We're so glad to know that you and your son have confidence in our service. Your safety and peace of mind are of utmost importance to us. If there's anything more we can do to assist you, please don't hesitate to reach out. Thank you for choosing GoGoGrandparent!Best wishes,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,545 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.