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GoGoGrandparent
About this business
I was looking for service that would cater to my needs. GoGoGrandparent met is the service for me. I spoke with a rep name ***. *** was courteous and knowledgeable. He was also very patient. I would recommend GoGoGrandparent to friends and relatives.
Business response:
Dear Customer,It's wonderful to hear that our operator was able to assist you so well and make your introduction to our services a pleasant one. We're glad you found our service fitting for your needs and appreciate your willingness to recommend us.Warm regards,The GoGoGrandparent Team
I came across this service in a pinch when I couldnt get Lyft or Uber to come to the airport. I was so surprised how quick and accommodating the driver was.
Business response:
Dear Customer,We're thrilled to hear about your positive experience, especially when you needed a ride in a pinch! It's great to know the driver we matched you with was quick and accommodating. Thank you for sharing your experience, and we hope to assist you again soon!Warm regards,The GoGoGrandparent Team
I am very satisfied with this service. I appreciate dealing with a live human customer service representative. No wait on hold, no endless menus, no texting and courteous customer service. These are very rare features nowdays. I am so glad that someone thought of a way to market this customer experince. I dont mind paying for it. I wish other companies provided these options that most of us took for granted in years past.
Business response:
Dear Customer,Thank you for your kind words! We're delighted to hear that our direct interaction with customer service representatives added comfort to your experience. Providing a seamless and human-centric service is what we aim for. We appreciate you choosing us and look forward to serving you again!Warm regards,The GoGoGrandparent Team
First time to use and I would highly recommend! We will use this service again.
Business response:
Dear Customer,Thank you for your recommendation! Were thrilled to hear that your first experience with our service was positive. We look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
Trip to hospital was good and a different driver brought me home and he was nice.
Business response:
Dear Customer,Thank you for sharing your positive experience! Were pleased to hear that both drivers we matched you with provided good service. Your satisfaction is our priority, and we look forward to serving you again.Warm regards,The GoGoGrandparent Team
My first ride was terrific. Driver was on time. His knowledge of the area was spot on, He was a very pleasant individual. The vehicle was clean and easy to get in an out. Great experience!
Business response:
Dear Customer,Thank you for your feedback! Were delighted to hear that your first ride was terrific and that the driver we matched you with was knowledgeable and pleasant. We aim to provide a smooth and enjoyable experience, and were glad we could achieve that for you.Warm regards,The GoGoGrandparent Team
on time, easy to access the vehicle, drive was new to the area but the app (which kept dying) kept her on course and we arrived exactly on time.
Business response:
Dear Customer,Thank you for your review! We're pleased to hear that the driver we matched you with arrived on time and that you reached your destination as planned. We appreciate your understanding and look forward to serving you again.Warm regards,The GoGoGrandparent Team
Good experience after telephone issues were overcome. The connection was terrible, and the call dropped.
I requested an initial ride at 7:11 this morning; much to my delight, a driver arrived at 7:36! Superb availability and response when I requested it returned ride at 11:40; the driver arrived at 11:50, Again much to my delight and surprise. Both drivers were friendly and navigated the heavy traffic here in ******* extremely well and smoothly; definitely expertly. I am going to subscribe to the value plan that GoGoGrandparents offers.The plan will fit the frequency I go to a grocery store, from this independent living communi... read more
Business response:
Dear Customer,Thank you for your detailed review! We're so glad to hear that the drivers we matched you with provided superb service and that our availability and response times met your needs. Were excited to have you subscribe to our value plan and look forward to assisting you with your transportation needs.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,745 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.