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GoGoGrandparent
About this business
My 90 yr old dad's first two trips (a round trip in one day) went so well. I am grateful. During the ********************************************************* all about their them and their cars (he always was a car enthusiast). He's got some dementia and uses a ******. Mom is in a Skilled Nursing facility for a bit and he misses her and is worried about her. The positive experience cheered all three of us and is such a relief to have available.
Business response:
Dear Customer,We're truly touched by your story and grateful that GoGoGrandparent could provide such a positive experience for your father during this challenging time. It's heartwarming to hear how our service brought a little joy to your family. Thank you for choosing us, and we're here for you whenever you need us.Warm regards,The GoGoGrandparent Team
I think this is the best ride ever! The drivers were so nice and helpful. I will be using GoGo Grandparents from now on!
Business response:
Dear Customer,Thank you so much for sharing your positive experience! We're thrilled to hear that you enjoyed your rides with the drivers and that you plan to continue using GoGoGrandparent. We look forward to providing you with excellent service on all your future journeys!Warm regards,The GoGoGrandparent Team
Every driver whos served me was on time, helpful and drove safely
Business response:
Dear customer, thank you for your positive review about the timeliness, helpfulness, and safe driving of our drivers. We're pleased to know that we've consistently met your expectations and will strive to continue this level of service. Thanks for choosing GoGoGrandparent, The GoGoGrandparent Team.
I have used Go Go Grandparent for nearly two years and have been satisfied with the service now that we have ironed out the bugs. Today my driver was very inexperienced having moved to the area 2 days ago. He had no idea where my destination was. His hands were very shaky and his car was not clean. His GPS was not working. His name is ****** and I do not want to ride with him again. I would recommeng Go Go Grandparent.
Business response:
Dear customer, thank you for your honest feedback. We're sorry to hear about your recent experience with one of the drivers we matched you with. We've updated your account preferences to ensure you're not matched with this driver again. Your satisfaction and safety are our top priorities, and we appreciate your willingness to communicate with us. Thank you for recommending GoGoGrandparent, and we look forward to serving you better in the future. Sincerely, The GoGoGrandparent Team.
This was my first ride I don't like riding with some people but **** was skilled and made me comfortable Also very kind and friendly A++service
Business response:
Dear customer, it's wonderful to hear that your first ride with us met your expectations and that you felt comfortable and safe with our driver. We're committed to maintaining a high standard of service and kindness on all our rides. We appreciate your feedback and the A++ rating! Best regards, The GoGoGrandparent Team.
Today was the first day I used Go Go Grandparents, My husband and I are disabled. We tried using UBER scheduling the appointments by ourselves it was a problem. We Love Go Go Parents because they make it so easy to schedule the appointments for us. They also remind us calling us ,for our appointments . Go Go Grandparents give you the time , and date you will be picked up, drivers information and the cars are compact. Dont have to worry about using vehicles that we cant go on due to our disability. Thank you ?? Go Go Grandpar... read more
Business response:
Dear customer, thank you for trusting ********************** with your transportation needs. We're so glad to hear that our service has made scheduling rides easier and more accessible for you and your husband. Your recommendation is highly valued, and we're committed to continuing to provide this level of support and convenience. Thanks again, The GoGoGrandparent Team.
I was having a computer problem with moving the address location pin on the ****** Map.*** was my phone rep, and she patiently went through the process of setting it up herself. What could have been a frustrating experience in moving the pin to a more accurate home pickup location was handled on her end. It was, and is, appreciated.
Business response:
Dear customer, thank you for sharing your experience with our wonderful customer service rep. We're pleased she could help make the process of setting your pickup location smoother and less frustrating. It's feedback like yours that reminds us of the importance of patience and support in our service. Thank you for recognizing our efforts, The GoGoGrandparent Team.
I HAVE HAD A GREAT EXPERIENCE WITH **** GRANDPARENTS ****
Business response:
Dear customer, we're delighted to hear about your great experience with us! We strive to provide excellent service and are glad to know it's appreciated. Thank you for choosing GoGoGrandparent, and we look forward to continuing to serve you. Warm regards, The GoGoGrandparent Team.
I just set up an account for a family member to use. The agent, ***** was professional, knowledgeable and patient as she listened to the situation and guided me through the process. I appreciate her friendly demeanor and her attention to detail. Thank you *****! What a great experience getting to know GoGoGrandparent.
Business response:
Dear customer, we're delighted to hear about your great experience with us! We strive to provide excellent service and are glad to know it's appreciated. Thank you for choosing GoGoGrandparent, and we look forward to continuing to serve you. Warm regards, The GoGoGrandparent Team.
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,747 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.