This profile has been claimed by the business owner or representative.
GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
Get directions
We had ****** who was super nice!!!! We would like to request him for all our trips.if that is allowed, please put that in our file.
Business response:
Hi ***********************,Thank you for your feedback, and we're delighted to hear that you had a great experience with ******! We'll certainly pass on your kind words to him.While we understand your preference to have the same driver for all your trips, our system is designed to match you with the nearest available driver when you request a ride. Therefore, it's not possible to request a specific driver for each trip.We appreciate your understanding, and if you have any more questions or need assistance with anything else,... read more
The driver was fine, prompt and pleasant.The car was spotless inside and out.
Business response:
Hi ****,We truly appreciate your kind words about your recent ride. It's fantastic to know that you found the driver prompt, pleasant, and the car spotless inside and out. When you're ready for your next journey, we'll be here, eager to assist.Safe travels ahead!Warm Regards,The GoGoGrandparent Team
I was overwhelmed by the concern and care that GoGo Grandparents showed me. And I know they give everyone the same high quality service that they gave me. I wish all businesses were run as efficiently and thoughtfully as GoGo I will definitely use them time and time again. Now my daughter can rest a little easier knowing she won't have to drive her mother all over town. She doesn't mind but I certainly do, That's why I love GoGo.
Business response:
Hi *****************************,We truly appreciate your kind words and are delighted to hear about your positive experience with GoGoGrandparent. Providing top-quality service and peace of mind is our priority. We're here whenever you need us, and we look forward to assisting you in the future! ??Warm Regards,The GoGoGrandparent Team
There's so many cities and organizations that work with GoGoGrandparent because GoGo compliments and enhances their own transportation offerings for seniors.
**************** asked to include her comment here because she doesn't use computers:"I appreciate GoGo, and I don't know what I would do without their services. I don't have a car, and I don't have any electronic devices. GoGo's grocery shopping service is the best thing that happened to me in a long time. I really appreciate it."
In a recent conversation with 80-year-old ******************, she said she likes GoGo because it's easy to use, dependable, and she likes the flexibility to get a ride whenever she wants.
In a conversation with someone who uses GoGo, they said, "I'm grateful that GoGo exists. The staff I've interacted with have been exceptional in their communications with me. I felt an honest concern from them in regards to seeing that my needs were prioritized and I was taken care of in scheduling, pick up, drop off and returned home safely without incident."
********** is in her 90s and wanted to give this feedback. She says she is always treated with courtesy and respect by both office folks and the driver she's matched with. She likes booking her rides by telephone and has referred many of her friends.
**************** has been using GoGo for a number of years and shared that GoGoGrandparent is by far the most helpful resource available to her because it offers many choices, it's practical, and it's very easy to use. She says she's extremely grateful for it almost every day.
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,556 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.