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Golf Mill Ford
- Car Dealers
- Niles, IL
About this business
Location details
9401 N Milwaukee Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Appointment AT 1pm car still parked at 3:15 Appointment made last week for 1pm it's now 3:15pmand I notice car is still parked and not yet checked ! I'm waiting in lobby !!! Really? Unacceptable service
BAD EXPERIENCE ! ! ! These guys are your stereotypical USED CARE SALESMEN (although I was shopping for a new car). If you looking to go to battle - this is the place to go, The sales team members I met with were all about selling and NOT LISTENING to customer needs and wants. They were all about being your pal while NOT LISTENING to your wants and needs. They were all about their bottom line and NOT LISTENING to your wants and needs. They are all about themselves and NOT ABOUT LISTENING TO THEIR CUSTOMERS WANTS AND NEEDS. My... read more
Business response:
Dear Mr Seeker, Thank you for sheading a light on your experience. We are sorry that your expectations were not met, it was not our intension . As a dealer that sells over 500 cars a month there are going to be some unsatisfied customers because unfortunately customers come with very high expectations and its expected its a big decision . I have been in the car business for 15 years and I cant always make every one happy believe I have tried its my job. Here at Golf Mill ford I take every complaint very seriously from the ru... read more
Can't Even Change Oil Correctly Purchased a 1 year old used vehicle (with 30,000 miles). Was told an oil change and multi-point inspection had been done several times before purchase vehicle by salesman (and again by service department) . 1 week after purchase, oil life warning came on and I noticed that the recommended oil change date was already 1 month passed according to window sticker. Decided to also check the air filter before taking in the vehicle and noticed that it was beyond filthy (and that is an understatement).... read more
Mr marks Horrible service AFTER u purchase. Sold me a car out of alignment and will not repair the issue.... terrible way to treat people! Never again......
I visited in Golf Mill Ford in the market for a Ford Fusion. When I called I was told that they had 4 or 5 in stock and if I let them know when i would be there they would have them ready for me to look at. Also told me that they were having their "one day factory invoice pricing sales event" where they would sell a car to me at the factory invoice price. Sounded good, so I told them when I would be there. When I arrived, the salesman took about 25 minutes to find the ONLY model that they had in stock. While I took it for a ... read more
I went into Golf Mill Ford looking for the new Focus ST after my current car had been flooded due to the heavy storming that had been happening. The salesman immediately came to ask if I needed assistance and I stated the reason for my visit. He asked if I wanted to test drive the vehicle, and I said no as I had previously at another dealership when I was narrowing my options the previous week. He proceeded to get the keys anyway to show me the interior of the car and all the functions that myfordtouch had to offer. While in... read more
The worst dealership in history. Liars and crooks abound! Saw an ad about a new car which & they had 120 in stock at a price point. When I called, I gave them the features I wanted. They had at least 5 or 6 I could see immediately. When I got there, they told me they have only 1 in stock and its manual. Shouldve left then. I didnt have a ride home because my car had been totaled so I figured Id see what else they had. I gave them a price range and what I was looking for. I saw my car and loved how it looked and drove. He gav... read more
My check engine light went on. So I decided to take my truck to the dealer hoping they will tell me what the problem is. I did scan it with my scanner and read the code P0451. They did confirmed it and told me that I need to replace fuel tank pressure sensor which would cost $795 at their shop. I didn't have that kind of money at that time so I asked them to give me the part number so I can fix it myself (I usually fix my cars by myself). When I got home and started looking for part it appeared that they gave me the part num... read more
Everything was good until they had me sign. DO NOT PUT ANY TRUST in these people because they will not miss the opportunity to scam you. 1. Was not given the price I negotiated with the salesperson on the invoice. The selling price was higher by $895. The finance invoice I was given to sign had a total of the sale price + rust protection + taxes. The finance guy Fernando did not clearly break the price down with me to make sure everything was right. After I went home and itemized everything, I found out that the selling pric... read more
Frequently asked questions about Golf Mill Ford
How is Golf Mill Ford rated?
Golf Mill Ford has a 4.4 star rating with 7,649 reviews.
When is Golf Mill Ford open?
Golf Mill Ford is closed now. It will open tomorrow at 9:00 a.m.