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Golf Mill Ford
- Car Dealers
- Niles, IL
About this business
Location details
9401 N Milwaukee Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Misleading described used car as new car, sold as higher price. Added all insurance and warranty without explanation. We can’t return the environmental protection package which we didn’t wanted because it’s in process
Business response:
Hello Mimithequeen911, We tried to follow up with your issues & concern, so far we didn't get any response to assist you on this matter, we can only try to come up with resolution that will work for both parties, again if you choose to contact us at 847-470-9800 Ext 1227, will be glad to hear back from you if & when you're able...
Shady sales ethics Scheduled appointment to look at a used car and upon arrival they claimed the car just so happened not to be on the lot. Total bait and switch just to get me to their dealership! Buyers Beware
Certified vehicle has malfunctioning speedometer, seatbelt, horn, and a fog light out. All on the list to be inspected. Has to go back to dealership.
unsatisfied I purchased a car from there everything was OK, until they ran credit check 9 times , after they said it will not affect my credit score, but it did , my credit score dropped 60 points
Garbage experience Horrible service, this guy shouldn't be a manager here. Refused service because i confronted them about breaking my key. Bunch of idiots running the place.
Bait and switch and lies I was not even "allowed" to see the car I had made an appointment to see. I had been on line with one of their reps (M Rojas) who had said the car was available to me and quoted a price. I got to the dealership and was told that the price quoted was not a firm price and was a working price that I would not qualify for. I was then steered to a car with a higher price tag. It was a used car. I was told it had 12,000 miles. The sales person and I went for a ride (he drove) so I never saw the odometer. I... read more
Business response:
Good afternoon Marita, my GM Nick Sfikas has attempted to reach you and wants to make things right. He has already spoken with Rene regarding the situation but want to make sure you are completely satisfied. Please give him a call at 847-470-9800 to go over everything and see what we can do to make sure your are happy, Thank you!!
"Ad misprint" says it all. Is there an industry with so many mistakes in the ads as car dealerships? What seemed like a good deal online and on cars.com turned out to be north of the regular price because of, what else, "misprint in the ad". Not only it took them 4 days to take the ad off the web, but dealership confirmed the price during phone conversation before I stupidly drove 45 minutes to get the truck. Actual price was nothing special, I was more annoyed by the old "price mistake" trick than anything. If this is your ... read more
No follow up with an issue Bought a 2016 Fusion for my 81 year old mother in law. She was not with us, which was a mistake. She's a small lady, 5'3" and turns out can't comfortably and safely reach the gas pedal. When she puts her heel on the floor, only her toes can reach the pedal. She was nervous and felt it was unsafe. I asked my salesman if there were any adjustments or extensions that Ford could help us with. He went to his manager and basically said No and No. I was shocked, as I told them my mother in law did not fee... read more
Business response:
Good afternoon Charlie, I am sorry to hear about your frustration with the current situation. I have already spoken with your mother in law as far as what can be done, unfortunately we do not install any type of extensions or anything of that nature as we are not certified to do so and it is a liability. I mentioned that mobility works would be able to help out but her local shop got the extensions and will be installing them for her and she LOVES her car! I hope you can understand the situation and be as happy as you were t... read more
CUSTOMER SERVICE THIS IS MY FOURTH CAR PURCHASED AT GOLD MILL FORD. THAT ALONE SPEAKS FOR ITSELF. MY SALESMAN BRYAN FULTON REALLY WENT ALL OUT TO MAKE IT A WONDERFUL EXPERIENCE AS DID JON IN FINANCE TO ALL THAT HELP ME WITH A LOANER SO MY CAR COULD HAVE WORK DONE ON IT THAT WAS REQUESTED BY ME. YES, IF YOU WANT TO DEAL WITH REAL PEOPLE WHO CARE WHAT THEY DO AND ABOUT THE CONSUMER THIS IS THE PLACE TO GO. NO PRESSURE TO BUY AND TO SEE WHAT YOU ARE LOOKING FOR IN A CAR. THIS IS MY GO TO FORD DEALER AND HOPE YOU WILL MAKE IT YO... read more
Business response:
Hello, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Frequently asked questions about Golf Mill Ford
How is Golf Mill Ford rated?
Golf Mill Ford has a 4.4 star rating with 7,649 reviews.
When is Golf Mill Ford open?
Golf Mill Ford is closed now. It will open tomorrow at 9:00 a.m.