This profile has been claimed by the business owner or representative.
Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
Get directions
Good The noisy fridge and thin walls Location
Just good for location. Needs to be cleaner. Location
Business response:
We apologize that the room was not up to our routinely superior standard of cleanliness. Our housekeeping department is usually commended for their thorough service, with special attention to detail. I have shared your comments with the housekeeping manager to ensure that this is promptly addressed.
Good Very small room Close to Disney
Business response:
Thank you for taking the time to provide feedback about your recent stay with us.
Good
Pleasant Ubicación
Viel, viel zu teuer, aber optimaler Standort! Die Zimmer sind total überteuert! - Betten wurden während unseres Aufenthalts nicht gemacht - Bereits morgens um 8.30 wollte das Housekeeping Personal am Check-Out Tag unsere Zimmer machen. War nichts mit Ausschlafen… - Im Zimmer hörte man die Nachbarn sprechen, das Trampeln der Gäste über und’s und Kühlschrank sowie Klimaanlage summen und brummen extrem laut. - Kaffeemaschine vorhanden, aber defekt. Wirklich gute Lage: Disney Parks zu Fuß erreichbar, Restaurants in nächster Umge... read more
Business response:
We are extremely sorry about your unsatisfactory experience. Your feedback is really appreciated so as to ensure that this type of incident does not take place again.
The stuff was not good Not nice The housekeeper was cleaning my room at was not check out time
Business response:
We are extremely sorry about your unsatisfactory experience. Your feedback is really appreciated so as to ensure that this type of incident does not take place again.
Good The sink didn’t drain well at all. I asked in advance to NOT be in a room directly below the rooftop bar; however we were placed directly below the bar. The staff person basically told me too bad it’s all that they had. It was extremely noisy on Saturday night until midnight, then there was a lot of furniture moving right overhead. The beds were comfortable and the suite had a lot of room.
Business response:
Dear Karen, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at 714-772-0440 so we can discuss your experience further. Thank you again for your feedback and for choosing The Grand Legacy H... read more
For the price compared with hotels near Disneyland it’s ok, I just stayed for 1 night. Heater was very loud I found a cockroach Towels were stained Housekeeping knocking at 8am Near Disneyland I got my room earlier The bed seemed clean
Business response:
Dear Lizette, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at 714-772-0440 so we can discuss your experience further. Thank you again for your feedback and for choosing The Grand Legacy... read more
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,686 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.