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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Good
Uncomfortable I did not like that the 2 rooms i booked were supposed to be in the front tower not the back building of the hotel. I confirmed this multiple times, they didn’t try to accommodate connecting rooms nor even put them close together. I understand early check in is not always available but we weren’t able to check in until 1 1/2 hour late is what we weren’t able told. That our room was still not ready and that is unheard of and not acceptable. The staff lacked haste with getting the room ready and giving us our roo... read more
Pleasant
Fair Everything except the location Location was great
they stay was nice wish the shower and sink worked in the bathroom The water temperature wouldn’t become warm either very hot or very cold . The pressure was to low , bathroom sink and shower flooded when using. Elevator very shakey needs to be replaced. Location was perfect
Business response:
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park we would like to apologize for the issues you encountered at our hotel.
Ruined The staff ruined my stay over charged room and made it that the refund was days after my trip Had no money for Disneyland It was nice but the staff ruined my stay by overcharging my room and making to where we had no money for Disneyland
Business response:
On behalf of our entire staff, we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
立地とコストは良かった。 部屋のドアの外がすぐ屋外駐車場という典型的なアメリカ風モーターホテルでしたが、サイトに記載されていたセーフティボックスが無かった。フロントで預かるとの事でしたが、初めてのホテル、見知らぬスタッフに任せる気がしなかったので旅の全財産を身につけて過ごしてました。部屋の広さ、清潔さは妥当でしたが古さは感じました。 ディズニーランド入り口に至近。3泊の滞在中毎日ホテルにて休憩する事ができました。治安も良く近隣にレストランが多数あり 立地は最高。
Business response:
The feedback regarding your recent vacation with us is much appreciated.
The accommodations were ok - neighboring properties offer more for the price. Room was super small and the carpet felt very dirty. Location is great - right across the street from Disneyland, making it easy to walk. Lots of parking available
Business response:
Your comments are extremely valuable, and we thank you for taking the time to share your experience.
ディズニーに行く目的で泊まるなら最適 足音やスーツケースの音が聞こえる ディズニーに近くてとても良い
Business response:
Thank you for yor feedback.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 12,297 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.