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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Grand Legacy is for the most part a clean, well located hotel for a decent price. We have stayed here numerous times but this time were put on ground floor at base of stairwell. It was very noisy and just a terrible location within hotel. Great location, walking distance to Disneyland. Nice pool for taking a relaxing break midday.
Business response:
We appreciate that you took the time to provide feedback about your recent stay with us.
Piden depósito de $50 dlls al hacer check in y no lo regresan
I don’t agree with the excellent rating of this property. The cleanliness could be improved. The room was gross. The carpets felt wet and musty, walking around barefoot or with socks turned the bottom of our feet black. The closet smelled like mold, the fridge was so loud we had to turn it off. Being on the bottom floor every time someone rolled their suitcase on the second floor walk way it sounded like a jet plane was going off. The location is perfect for going to Disneyland.
Business response:
On behalf of our entire staff, we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
It was fine. It’s noisy and the rooms are small. It’s close to the Disneyland main entrance.
Business response:
Hi Jeff, We appreciate your feedback and apologize if your expectations were not met. We hope to provide you with a better experience on your next visit.
Fair
Fair
リピートは無し 設備が古い ディズニーに近かった
Business response:
Hey Mutumi, Thanks for your feedback. We are sorry the facilities didn't meet your standards. Hope you give us another opportunity to make things better next time. Thank you,
Pleasant The beds weren't as comfortable as I've had. Good location
Business response:
Hello Jason, Thank you for your honest review. We hope in the future you will give us another opportunity, and hopefully stay in one of our upgraded rooms we have available.
Serviceable, but not what I booked I booked a king room and checked in without any issue, only to find out upon reaching my room that I had been placed in a queen room. When I called about the error I was put on hold and then it was communicated this was an 'upgrade' due to maintenance issues. (I was traveling alone, not a family party, so this was not an upgrade from my perspective. And If it was considered an upgrade generally all hotels mention that at check in to sell a good experience and to also confirm with the custom... read more
Business response:
Thank you for taking the time to review Grand Legacy At The Park, we apologize that your stay was anything less than great. We will use your review to help us provide a better experience for our future guests. Thank you and I sure hope that you would give us another opportunity to better serve you.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,684 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.