Grand Legacy At The Park

4.0

Hotels
Anaheim, CA

About this business

Hospitality Hotels

Location details

1650 S Harbor Blvd, Anaheim, CA, 92802, United States

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4.012,297 reviews

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Anonymous

8 months ago

Very Poor Muy viejas las instalaciones, demasiado costoso para unas habitaciones sencillas y viejas.

Business response:

Your comments are extremely valuable, and we thank you for taking the time to share your experience.

Kellene

8 months ago

Good the motel atmosphere location and the confidence of the street level shops

Business response:

We appreciate that you took the time to provide feedback about your recent stay with us.

Anonymous

8 months ago

We stayed during our trip to Disneyland. The location was perfect My room was right next to a vending machine. It was a little loud The location is perfect

Business response:

Your comments are extremely valuable, and we thank you for taking the time to share your experience.

Felicia

8 months ago

Disappointing This place has paper thin walls, and you can hear your neighbors as if they are in your room. The beds are very comfortable either. But if you are staying just one night then it's a good place to stay. If you are staying multiple nights, I would not recommend it. . The hotel is close to Disneyland less than a 5 min walk. The pool was nice and staff was nice. The room was clean, and there were stores and restaurants close by.

Business response:

We do appreciate your feedback and look forward to hopefully being of service again in the near future. Thank you for choosing us.

Kristina

8 months ago

Adequate Room was extremely loud. Rooms had almost no insulation. It felt like the people in the rooms around us were standing in our room. We could hear every conversation! Close to Disney and food

Business response:

We are extremely sorry about your unsatisfactory experience. We appreciate that you took the time to provide feedback about your recent stay with us.

Meredith

8 months ago

Good

Rosales

8 months ago

Disappointing The sink water smelled so bad we didn’t use it. We had to use the shower for everything It was close by Disney

Business response:

We are extremely sorry about your unsatisfactory experience with the sink. Your feedback is really appreciated so as to ensure that this type of incident does not take place again.

Eric

8 months ago

I do not plan to stay here again when returning to Disney and will tell my other annual key holder friends about this. They false advertise discounts that apply but once we get there of course nothing can be added regardless of it being advertised that magic key holders get a discount. The location from Disney was the best part about this hotel.

Business response:

We are extremely sorry about your unsatisfactory experience. Unfortunately the reservation was booked through the third party. In order to apply the discounts you would've had to made the reservation with the hotel under the magic key promotion. We sure hope that you would give us another opportunity to better serve you.

Nicole

8 months ago

If it wasn’t for having to pay the deposit and the parking, I would 100% stay here again, but I feel that that should’ve They don’t tell you until you check in that you have to pay to park in their parking lot while you’re staying there and they also didn’t tell me until I checked in that there was a deposit that needed to be paid even though I had already paid for my reservation at the time the reservation was made. And I have an autistic grandchild Who was playing in the hotel room and the front desk called and asked my da... read more

Business response:

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park we would like to apologize for the issues you encountered at our hotel. Unfortunately when you book the reservation online, it does state in the policy and amenities that parking is $20 plus tax each night and we do take a $50 incidental hold upon check in.