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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Do not recommend They shut our water off during the stay with no notice until the day off. Our outlet did not work so we had to plug the coffee maker in on the floor. The shower only had boiling water no water which way you spun the lever. Location
Business response:
We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments will be addressed.It is our hope that you will give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit.
Fair
Disappointing
overall pretty disappointing the room was small for the price paid It's near a lot of stores and food places
Business response:
We appreciate that you took the time to provide feedback about your recent stay with us.
Locatie top, hotel basic Douche was wat minder, zwakke straal water en her en der haren op de grond. Avond / ochtend lawaaierig met verkeer en bezoekers, maar wat wil je bij Disney…. Locatie is waar het om draait bij dit hotel. 3 minuten lopen en we waren bij Disney. Kamers zijn ruim. Verder een basic hotel.
Business response:
Hey Thomas, Thank you for your feedback we greatly appreciate it. Hope to see you soon!
Close to Disney but needs updating. That the elevator was broken and we had to walk up 4 flights of stairs. The place could be updated and cleaned a bit better. The beds aren’t super comfy. It just need a good updated especially being that close to Disney it’s not worth what we paid for. It’s very close to Disney! Has some shops right next to it if you need anything or snacks.
Business response:
Thank you for the feedback we greatly appreciate it!
Pleasant they over charged us from what booking.com quoted and I was never notified of the price change distance from Disneyland, very convenient. rooms were nice, parking was easy
Business response:
Thank you for taking the time to provide feedback about your recent stay with us. It looks like for the reservation, the room and tax was charged correctly from what you have booked with Booking.com. The only additional fee that was charged upon check-in was the parking and tax with the Deposit. It does state on the Booking.com website that the hotel does charged for parking.
It was close to the park but not the greatest of facilities for the price. The vending machines, elevator, tv remote and ice machine by us was broken. It was a 5 minute walk to the park.
Business response:
Hello Christina, Thank you for taking the time to review your stay. We're glad our location was ideal for your visit. We apologize if some aspects fell short of your expectations and will make sure to address your concerns.
We will never stay again Roaches in the room we stayed in and the ac was leaking all night made a huge puddle in the room Wouldn’t be surprised if there was mold under the dirty carpet Absolutely nothing! Roach infested Staff not willing to help out They suggested we check out and check back in the next day for a different room without a refund
Business response:
Thank you for your feedback, we will address these issues accordingly.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,684 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.