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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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The only thing we liked about the hotel was how close it was to the park Extremely loud. We barely slept. Also, there are only two machines where you can buy bottled water on site and one gets locked up in the pool area at night. The other one ran out of water bottles during our stay and I had to leave the property at almost midnight just to get water for my family. Close to Disneyland
Business response:
Hey Eaves, Thank you for taking the time to provide feedback about your recent stay with us. We apologize that your experience was anything less than satisfying. Our goal is to meet the needs of every guest we serve and exceed your expectations to make your stay as pleasant and comfortable as possible.
Good
Generally it was very enjoyable and relaxing, and affordable to stay here, although there was a mess up with assigning u The laundry room is available only during certain daytime hours (from about 8:00 am until about 10:00 pm) that are probably inconvenient for most guests. Quarters need to be obtained from the hotel front desk, so enjoy the walk there and back. The location is very convenient for our Disney Resort visits. Parking is available, but it’s not free for hotel guests. The cleaning staff were all very friendly and... read more
Business response:
Thank you for your feed back hope to see you soon.
It was ok We were there 4 night on the second day there I called lobby to let them know our room was not cleaned. We thought it was automatic but the gentleman who answered told me we need to request it. No asked them to please clean we came back from parks to still a non vacuumed room only trash was removed and bed fixed. Since Covid you would think cleaning would be even more necessary not requested only. Close to Disneyland and descent parking near the room
Business response:
We apologize that the room was not up to our routinely superior standard of cleanliness. Our housekeeping department is usually commended for their thorough service, with special attention to detail. I have shared your comments with the housekeeping manager to ensure that this is promptly addressed.
Good
Just ok but not sure i’d stay again not enough parking that was close to ADA room. Walls are super thin. our room was immediately across from an elevator so it was loud most of the night close to Disneyland. Decent priced
Business response:
Hey Tracy, Thank you for taking the time to provide feedback about your recent stay with us. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Pleasant The fee for patking!! Clean, nice, close to disneyland etc.
Business response:
Thank you for staying with us. Hope to see you soon.
It was convenient enough for our visit to Disneyland. There were unwanted guests in our room. My husband found a huge cockroach in the bathroom. It left us itching for the rest of our stay. I like the location of the hotel making it a walking distance to Disneyland
Business response:
We apologize that you found a pest in your room. Please know that this is not common. Our hotel, along with several others in the Disneyland Resort area, has a company that provides routine preventative pest control; however, every now and then one manages to somehow evade the system. We hope this was not too much of an inconvenience during your stay! We do not currently, nor have we previously, had an issue with pests of any kind. Our hotel, along with many others in the Disneyland Resort area, has a company that provides r... read more
Ideaal om Disney te bezoeken, maar als je pech hebt slaap je niet veel…. De muren zijn spijtig genoeg van karton, naast onze kamer was een familie met grotere kinderen. Om 5 uur in de ochtend , elke ochtend, waren die op en met elkaar aan het discussiëren en met deuren te slaan. Het was precies alsof ze naast ons bed stonden, dus van rusten kwam niet veel in huis, spijtig. De ligging om Disney te bezoeken is geweldig, je staat letterlijk na 5 minuten in het park.
Business response:
We are sorry to hear that noisy neighbors seemed to foil your fun! Unfortunately not all travelers are considerate of their hotel neighbors, but please know for next time that our staff will do everything possible to ensure a comfortable and relaxing experience. If noise from other guests occurs, we are always happy to look into another room location in which to move you to ensure a peaceful experience!
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,684 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.