This profile has been claimed by the business owner or representative.
Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
Get directions
Bad
Great location…. Everything else leaves a lot to be desired. Run down. The staff wasn’t helpful or friendly. Location
Business response:
We apologize that one of our front desk associates did not live up to our customarily superior standard of outstanding customer service. All staff members take immense pride in our ability to help our guests feel comfortable and welcome, and we apologize this was not your experience. Please rest assured that staff has been re-trained as necessary to ensure that this does not occur again.
It met expectations Check in at 4PM Close to Disneyland
Business response:
Thank you for taking the time to provide feedback about your recent stay with us.
I would stay here again only if my favorite hotel is booked again. Staff is nice No breakfast options I loved how close to the park this is.
Business response:
Hi Jamie, Thank you for taking the time to review your stay. We hope you enjoyed your visit. We hope to welcome you back on your next Disney vacation adventure.
Not sure why this hotel has such great reviews. If all you care about is location to Disneyland and your family are deep So incredibly noisy and needs a refresh! Location, Location, Location!
Business response:
Dear Louisa, We appreciate that you took the time to provide feedback about your recent stay with us. We will be addressing your concerns.
Disappointing the floor was sticky, The bar was not open the 3 days we were there. the location
Business response:
Thank you for your feedback. We will be addressing your concerns.
Noom sleep because you can hear your neighbors, loud guests coming and going, drunk guests having fun banging on doors u The noise. It was the loudest hotel I have ever stayed at. Poor customer service. Location
Business response:
We are sorry to hear that noisy neighbors seemed to foil your fun! Unfortunately not all travelers are considerate of their hotel neighbors, but please know for next time that our staff will do everything possible to ensure a comfortable and relaxing experience. If noise from other guests occurs, we are always happy to look into another room location in which to move you to ensure a peaceful experience!
Not worth it The coffee tasted old, they placed us right by an ice machine so it was very loud. The bed was very uncomfortable. There was no seal around the door frame which made things louder as people walked by. Parking was extremely small, and to make us pay for parking seemed like theft. That it was close to Disney
Business response:
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Good
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,685 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.