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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Will stay again Paying for parking when you pay enough to stay there in the first place Close to Disney, more family orientated
Business response:
Thank you for your feedback.
Grand Legacy at the Park is a great base for a Disneyland trip if you’re after convenience, space, and affordability. Ju If you’re looking to unwind by the pool, this may not be the place. The pool is small and surrounded by the car park, which doesn’t make for the most relaxing environment. It’s fine for a quick dip, but not ideal for spending a lazy afternoon. While the rooms were comfortable, it’s worth noting that noise can be an issue—especially at night. People coming and going late from the parks and housekeeping trol... read more
normal A recepcionista mesmo vendo que meu marido era cadeirante nos enviou para o quarto mais difícil e com banheira! Tive que reclamar e me virar para trocar as malas de quarto! Localização
It was ok.. I didn't like that we got our cooler stolen, and no one returned it to the front desk, and that are keys wouldn't work after a long day spent in Disneyland. They had to re-do our lock on our door cause we couldn't get into the room. The staff was nice
Business response:
Thank you for taking the time to review Grand Legacy At The Park, we apologize that your stay was anything less than great. We will use your review to help us provide a better experience for our future guests. Thank you and I sure hope that you would give us another opportunity to better serve you.
Great location and staff but ultimately falls short of expectations The parking lot was insanely packed and poorly laid out. There were a couple of nights I was afraid we wouldn’t get a parking spot, even after paying for parking. There were rooms were clean but the beds were extra firm, our backs were killing us a couple of days in. Poor water pressure in the shower. Worst of all, the thin walls and outside noise. We could hear hysterical laughter and the tv from the room next to us all hours of the night and hear people ta... read more
Business response:
We sincerely apologize for the noise disturbance you're experiencing due to the thin walls in your room. We understand how disruptive this can be and want to make things right. If available, we can offer you a room change to a quieter location within the hotel or provide additional soundproofing materials, such as earplugs, to help minimize the noise. We value your comfort and hope you'll give us another opportunity to better serve you.
Poor Air conditioner was poor, and the carpet was sticky, smelly and dirty. Noisy guess on above floor, after complaining multiple times, noise still continued. No sleep for 3 nights. The location, friendly staff.
Business response:
Hello, I'm truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced. We value your feedback and are taking steps to ensure this doesn't happen again. We hope you'll consider giving us another chance in the future.
Valor muito alto pelo que oferece em termos de conforto e estrutura. O quarto é pequeno e barulhento, fica praticamente dentro do estacionamento do hotel, a piscina inclusive é no meio do estacionamento. Valor da diária muito alto pelo que oferece. Boa localização.
Business response:
The feedback regarding your recent vacation with us is much appreciated.
Boa Limpeza; elevador quebrado nos 3 dias que ficamos no hotel (estávamos no 4 andar); e pressão da água no chuveiro. Localização e tamanho do quarto
Business response:
Hello, I'm truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced. We value your feedback and are taking steps to ensure this doesn't happen again. We hope you'll consider giving us another chance in the future.
Pleasant Motel style, small rooms. We had crickets and spiders in our room we found multiple times which wasn’t pleasant. Location and price for what we needed for the weekend.
Business response:
We apologize that you found a pest in your room. Please know that this is not common. Our hotel, along with several others in the Disneyland Resort area, has a company that provides routine preventative pest control; however, every now and then one manages to somehow evade the system. We hope this was not too much of an inconvenience during your stay! We do not currently, nor have we previously, had an issue with pests of any kind. Our hotel, along with many others in the Disneyland Resort area, has a company that provides r... read more
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 12,297 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.