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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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The room was Ok, I will look for a better hotel on my next visit. The homeless people we had to navigate through on our way to Disney. The room was almost too small for the beds. The AC unit made it very humid in the room No shower curtain when we arrived. We did not know about or eat breakfast at the facility. The room was clean, and the distance to the park was very nice
Business response:
Hello Tanner, Thank you for taking the time to review your stay. Your feedback is important to us and will help us improve the experience for future guests. We apologize for the inconveniences you encountered, and our team will be addressing the issues to ensure a better experience moving forward.
Disappointing
Very Poor The staff was unhelpful. The alarm clock didn’t work. The maintenance person they sent to help yelled at me and my daughter. I asked for more towels they never arrive. I had to go to the front desk. I’ve stated this hotel before and the service was good however I would say in the last six months, stayed there three times and the service has gotten worse and worse I like location
Business response:
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park we would like to apologize for the issues you encountered at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Poor Room was old and smelly. Good location
Business response:
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Location is great. Motel itself is meh The walls are thin, the pool is small, the water in the sink smelled funny, there were no usb ports, and overall it does not live up to its Instagram. Right across the street is the Anaheim which is slightly cheaper but much nicer with a huge pool. The location is great!
Business response:
Hello, Thank you for the feedback, we greatly appreciate it!
Good
I slept two hours a night. Spent Disneyland in pain. If you’re older or have spine ailments OR a broken hip, stay elsewh The beds were hard as rocks. I requested a room for a disabled person and was assigned a tub room. It was across the street from Disneyland and had a lovely pool with water features and a disability lift.
Business response:
Thank you for reviewing your stay, your feedback is valuable to us. Your comments will be shared with management in order to help improve the quality and experience at our hotel. We hope to welcome you back soon.
Poor
Fair
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,684 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.